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Leadership and People Skills

In four hours this *Personal Improvement Course* will explain and teach you the core skills needed to be an effective leader in business.

Self-paced online course »

Need help?  Enrol or try free

  • 5 Modules

Course overview

In just 4 hours you will gain a valuable overview of leadership theory, both classic and cutting-edge, practical advice and proven techniques on translating theory into practice – winning trust, inspiring and motivating your team, overcoming problems and tapping into creativity. Above all, you’ll learn more about yourself, your own leadership style and how to turn it to your advantage.

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.


  • Buy now for your team and invite them to participate at any time of your choosing
  • Available instantly to be taken on-line or printed off at your convenience
  • Model answers to confirm your understanding of the subject
  • Certificate of completion for your training records
  • Ideal for training new members of the team or just use as a quick refresher
  • Great for those requiring a quick refresher

Who should take this course

  • All those who have to manage people
  • Senior executives who need a refresher about leadership and people skills

Take a guided tour

To find out how our unique Learning Management System delivers our on-line training programmes, and how easy to use and interactive they are, click HERE

Certificate of excellence

Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.

Enrol or try free

Course modules

1. What is management?

  • Understanding management
  • So what is management really all about?
  • The classic functions of management
  • But things are changing
  • Managing in the knowledge era
  • Adapting the process of managing for the knowledge era
  • Two classic approaches to managing and leading that can help us manage
  • in today’s organisation
  • Task, team and individual model
  • Situational leadership
  • Leadership: the most valuable attributes of a leader

2. What is leadership?

  • Learning about leadership
  • Sun-Tzu – The Art of War (for Executives)
  • Sensitive leadership: ‘eyes – and ears – on: hands-off’
  • Exemplary leadership
  • Leader power and inspirational leadership
  • How not to lead – the art of mismanagement
  • Summary

3. The leader as mentor

  • Managing today, in order to shape the organisation’s tomorrow
  • Transforming organisations – changing career patterns
  • The leader as a coach
  • Coaching – some key behaviours
  • Coaching for performance – a coaching structure
  • Coaching in action
  • The coach’s style
  • Summary

4. Decision-making in leadership

  • Decisions – that’s what leaders are paid for
  • Decision making – personal horizons
  • The realities of problem analysis and decision-making
  • Different personalities – different leadership – different decisions
  • Some tools and techniques
  • Transforming, integrating and mobilising – decision making for synergy
  • Summary

5. Management and leadership… essentially a team effort

  • The growing awareness in business of the value of team working
  • What distinguishes successful, high achieving teams?
  • Drivers – and the use of the profile
  • Summary

Mark Thomas
Performance Dynamics Management Consultants

Mark Thomas is a highly successful international business consultant and trainer who has worked with some of the world’s major businesses in the fields of strategy, change management, human resources and executive development. He is a highly experienced speaker and business presenter who has worked in over 40 different countries around the world. As a consultant he has successfully sold major consulting projects and development initiatives. In addition to his consulting work Mark has authored several books and is a regular conference speaker on strategy, change management, people management and other organisational issues. Prior to becoming a Partner with Performance Dynamics, he worked for several years with Price Waterhouse Management Consultants in London. He is also a visiting faculty member at leading international business schools. He also advised on the business and organisational change issues arising out of strategic reviews and both private and public sector re-organisations.

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Mike Williams
Mike Williams & Partners

Mike Williams M.Sc. is an international management consultant who established his company, Michael Williams & Partners, in 1979 and now works closely with associate companies in Geneva, Vienna and Copenhagen. He is also a director on the Board of British Ceramic Tile, based in Devon, UK. His main clients include leading Business Schools, e.g. IMD at Lausanne and the Theseus Institute, located in Nice, as well as several universities and a wide range of companies and consultancies throughout Europe, Canada and the United States. Mike is a member of the British Psychological Society, the Institute of Directors and the Association of Management Education & Development.

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Enrol on Leadership and People Skills training

Complete course

  • GBP 49.00 +VAT
  • EUR 69.00 +VAT
  • USD 76.00 +VAT

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Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Distribute, monitor and customise this course for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Training expert

+44 (0)20 7749 4749