Scheduled In-house

Conflict Management Training Courses

  • Next: 4 Jul 2022 Live online
  • Also: 20 Oct 2022 Live online

Dealing With Difficult People

Live online

During this event you will discover why people are difficult, learn to recognise classic profiles of difficult people, pre-empt challenging situations and avoid escalation, enhance your own attributes and develop coping strategies. This is an interactive online course consisting of 2 x 90 minute modules.

  • 3 CPD hours
  • Presented by Mr Geoff Marsh