This interactive course, designed for those working in HR and will focus on what individuals can do to build and maintain their resilience. We will look at patterns, default behaviour, emotional reactions, and expectations, and offer practical do-able tools and techniques that will help you build resilience for yourself and others in your team
Throughout this programme you will learn how to use clean communication to convey your meaning and enhance your relationships, explore how to build rapport with others and understand how to clarify what others want of you. You'll acquire tips and hints for motivating others and practise your use of language to inspire action in others. This is an interactive online course consisting of 2 x 90 minutes sessions.
In today’s fast-paced workplace where people are on constant information overload, easily distracted and engrossed in their own personal devices, managers need to adopt a new skillset to ensure that they communicate clearly and actually get things done. Effective management communication and influencing skills have never been more important, to not only help maintain productivity, but also to enhance team dynamics and improve staff retention.
This book encapsulates John Adair's writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher course.
Live online, Classroom
Every manager wants to lead a group of high performing, productive and motivated professionals, who in turn want good working relationships with colleagues, co-workers and managers. But how can this best be achieved when working virtually and online most of the time...? Examine the ways to overcome challenges in virtual communication, supervision, inclusion and accountability. The programme will be based on recent research and latest best practice on how to lead, direct and interact with your team virtually, including freelance and overseas staff