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Motivational Skills for Managers

The job of the management team in the workplace is to get things done through people. To do this, managers should be able to motivate staff to achieve their own personal goals and that of the organisation. This In-house programme will show your team how.

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  • Format: Bespoke training

In-house Training Services and Consultancy

The job of a manager in the workplace is to get things done through people. To do this, the manager should be able to motivate staff. In the 21st Century this is becoming increasingly difficult. The impact of change such as restructuring, acquisitions, mergers and downsizing are constant features of everyday life in organisations throughout the world.

In this two day In-house workshop – Rob Hersowitz who has worked with over 1000 blue chip companies and trained more than 14000 managers over the past twenty years, reveals the secrets of practical Motivation in the workplace.

Methods of teaching

NB: This is a very practical “hands on” workshop involving the use of presentations, case studies, role play, simulations, group work and discussion.

This ‘hands-on’ practical In-house programme will help management team to:

  • Gain an in-depth understanding of the major theories on Motivation
  • Explore the concepts of Motivational Theory in the 21st Century
  • Discover how to articulate Goals and Objectives that lead to increased productivity
  • Learn how to add value to all aspects of work including mundane and routine tasks
  • Gain better insights into the values, attitudes and beliefs of modern day employees
  • Understand the modern day barriers to motivation
  • Explore ways of improving and building confidence in others
  • Learn how to listen and provide constructive feedback
  • Explore more innovative methods for appraising performance
  • Learn about Coaching and Counselling as effective tools for motivational

Sample programme


  • Defining Motivation in the 21st Century organisation
  • Exploring modern motivational theory- from Maslow, McGregor, Herzberg to McClleland, Charles Handy and Rosabeth Moss Kanter
  • Factors affecting motivation in the 21st Century: Change, Restructuring, Downsizing, Remote Working, Customer Pressure and Economic Turbulence
  • The changing balance of Power and Authority in the workplace

Understanding Self and Others

  • Building your own profile – how you come across (self awareness) – management styles and behaviour
  • Understanding your staff – why people behave and do as they do
  • How to use Emotional Intelligence as a motivational tool
  • Assessing your own Motivation Quotient (Awareness Instrument and Benchmark)
  • The correlation between Organisation/Department Culture and Demotivation (Instrument/Survey)

Setting the Motivational ‘Compass’

  • The purpose of goals – power tools for motivation
  • Developing goals and direction for/with employees
  • Characteristics of effective goals
  • Realistic, relevant, person related, routine, problem solving and innovative goals
  • Understanding why (sometimes) goals don’t work
  • Using Delegation as a motivational tool
  • Turning goals into objectives – action planning and follow through

Motivation, Reward and Reinforcement

  • ‘Internal’ vs ‘External’ Rewards
  • Growth, status, achievement, self-esteem and social needs
  • Job enlargement, job enrichment, job rotation and secondment
  • The manager as a source of reward
  • Money as a motivator
  • The physical environment
  • 37 ways of motivating staff (case study and instrument)

Communication and Motivation Workshop

  • The behavioural dynamics of motivation
  • The psychology of communication – the power of effective messaging – verbal encodement (how to avoid saying the wrong thing)
  • Effective coaching and counselling techniques
  • Counselling for change
  • The importance of feedback
  • Motivation and non-verbal communication (body language)

Dealing with difficult situations

  • Being assertive and not aggressive
  • Turning down a request (for a raise or promotion or time off)
  • Dealing with underperformers
  • Bringing a subordinate back from failure
  • Dealing with very bright, difficult employees
  • Moving a winner off the plateau
  • Dealing with: stubborn, lazy, slow, highly sensitive, defensive, pushy and insensitive people
  • Motivating long serving employees who resist change and innovation

Motivating Talented People

  • Identifying key people
  • Learning to “herd cats”
  • Helping “stars” to “shine more”
  • Managing people who don’t like to be managed
  • Integrating the high potential employee
  • Helping your senior employees stay valuable
  • Dealing with ambitious individuals

Planning for the future

  • Capturing the learning
  • Identifying your own strengths and weaknesses
  • Setting up your own personal improvement plan

We don't have any currently scheduled dates for this course but we can customise it to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

See below or contact us to discuss yor requirements.

Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749