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Negotiating Skills and Techniques

In four hours this Performance Improvement e-learning programme will highlight the key competencies of the successful negotiator. It will show you how to use relational influence and power to your advantage, explain and demonstrating the art of creative bargaining, dealing with conflict and how to tender for those all important contracts. *All for £95/€109!*

Self-paced online course »

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  • 10 Modules

Course overview

Negotiation is an art form. At it’s highest level it can deliver huge rewards in terms of commercial advantage and profit.

We all have to negotiate at some time, some more than others and in different situations, but we all negotiate, whether for business purposes or negotiating with our local car dealership. Negotiation is a skill which can be learnt and developed and this Performance Improvement e-learning programme will take you through the negotiation process step-by-step. Developed by a master negotiator it will show you how to get the best out of your commercial and personal negotiations.

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.


  • Exceptional value at £49/€69 a module
  • Buy now for your team and invite them to participate at any time of your choosing
  • Doubles as a reference source of tools and tactics for a range of negotiation scenarios
  • Distilled knowledge of an expert negotiator in just 4 hours
  • Available instantly to be taken on-line or printed off at your convenience
  • Model answers to confirm your understanding of the subject
  • Certificate of completion for your training records
  • Ideal for training new members of the team
  • Great for those requiring a quick refresher

Who should take this course

  • Sales and marketing managers
  • Commercial and business development managers
  • Contract managers
  • Procurement and purchasing managers
  • Bid and tender managers
  • Supply chain managers
  • Logistic managers
  • And all those who need to negotiate contracts as a supplier or customer for their organisation

Take a guided tour

To find out how our unique Learning Management System delivers our on-line training programmes, and how easy to use and interactive they are, click HERE

Certificate of excellence

Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.

Enrol or try free

The Negotiating Skills and Techniques course will cover:

  • Key principles in the art of negotiation
  • Approaches to the process of negotiation
  • Creative bargaining to keep your negotiation moving forward
  • Using relational influence and power to your advantage
  • Negotiating with integrity
  • Negotiating globally
  • Dealing with conflict during a negotiation
  • Using assertiveness skills to improve working relationships
  • Tendering for contracts – one of the most important negotiations
  • Negotiating payment from your customers

Enrol or try free

Enrol on Negotiating Skills and Techniques training

Complete course

  • GBP 49.00 +VAT
  • EUR 69.00 +VAT
  • USD 76.00 +VAT

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Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Distribute, monitor and customise this course for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Training expert

+44 (0)20 7749 4749