This unique book is the definitive resource for anyone working towards, or considering, any level of NVQ or SVQ in Management, Operational Management or Strategic Management.
All the relevant management techniques and principles are explained in a clear, practical style, structured around the recently revised National Occupational Standards for Management and Leadership, and conforming to the requirements of the Qualifications and Curriculum Authority. After reading this book students will be well prepared and have everything needed to compile the portfolio of evidence and achieve the qualification.
Everything you Need for an NVQ in Management is also an extremely useful and comprehensive encyclopaedia of management techniques and principles for those not wanting to gain a qualification.
It is written specifically for supervisors and junior managers, middle managers and senior managers working within medium and large organisations who wish to increase their knowledge and understanding of business and further their careers, whether or not they are working towards a specific qualification. It would also prove useful to those running and working in small businesses and to business studies students in schools and colleges.
Part 1: Managing yourself
Chapter 1.1: Planning and managing your own professional development
Chapter 1.2: Clear communication
Chapter 1.3: Managing your time
Chapter 1.4: Managing information and developing networks
Part 2: Managing the business
Chapter 2.1: Leadership, culture and vision
Chapter 2.2: Strategic management and business planning
Chapter 2.3: Operating within the law
Part 3: Managing change
Chapter 3.2: Innovation and opportunity
Part 4: Managing people
Chapter 4.1: Employing people
Chapter 4.2: Establishing and managing relationships
Chapter 4.3: Building and leading the team
Chapter 4.4: Developing and motivating others
Chapter 4.5: Ensuring productive meetings
Chapter 4.6: Effective negotiation
Part 5: Managing resources
Chapter 5.1: Financial planning, management and control
Chapter 5.2: Setting and working with budgets
Chapter 5.3: Managing resources
Chapter 5.4: Working with suppliers
Part 6: Managing progress
Chapter 6.1: Market research
Chapter 6.2: Marketing and selling
Chapter 6.3: Customer service
Chapter 6.4: Project planning and management
Chapter 6.5: Problem solving and decision-making
Chapter 6.6: Implementing and managing quality systems and procedures
Appendix 1: The standards mapped to the chapters
Appendix 2: The chapters mapped to the standards
Julie Lewthwaite has worked as a manager, writer and trainer in the retail, regional newspaper, and telecommunications industries, and for a local enterprise and economic development agency. She is currently working as a freelance writer.