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Effectively Managing and Leading People

Develop your people skills and your management style to become a dynamic people manager and leader with this two day management development programme

Find out more

  • Format: Bespoke training
  • CPD: 12 hours for your records (depending on your requirements)
  • Certificate of completion

Course overview

Book an additional place(s) for your colleague(s) and save £499/€699 off the second and subsequent places

This two-day programme provides you with a unique opportunity to accelerate the development of your management skills, whether you are focusing on managing the impact of change or transition, building a high performance team, or developing the trust, enthusiasm and mutual support of your employees.

Who should attend

  • Established managers who need to enhance their people and team management skills, as well as gain a greater understanding of interpersonal skills
  • Executives, managers and directors who have not recently been exposed to ‘people management’ training and wish to develop and upgrade their competencies and skills in this area
  • Specialist technical and functional managers who need to achieve a better balance between their technical expertise and their people management capabilities

Programme at a glance...

Day one

Challenges facing organisations and setting the context for people management

Identifying the skills and competencies for managing and motivating people

Assessing your own organisation’s culture

Aligning people skills with organisational culture

Understanding empowerment and what it means for you and your people

Understanding your motivational drivers

Structuring and presenting messages in a way that influences other people

Developing self awareness and awareness of others

Day two

Reviewing your own management and leadership style

Identifying the consequences of your leadership style – understanding flexible leadership

Learning how to manage your above average and below-average performers

Improving your communication skills

Managing the impact of change and transition

Managing difficult/problem people: the clientcentred approach – process and skills

Learning to be assertive and not aggressive

Identifying the difference between assertive, aggressive and passive behaviour

How to build a high-performance team and develop trust, enthusiasm and mutual support

Robert Hersowitz

Robert Hersowitz has established an international reputation as a management and management development consultant. He has spent the past thirty years designing and delivering programmes and workshops to a wide variety of organisations in Europe, the USA, the Middle East and Africa. His expertise is broadly based, working with middle and senior management in the private and public sector. He has trained and coached over 30,000 managers and executives.
Other assignments include long-standing projects with clients in the airports, industrial gases, information technology, financial services, pharmaceutical industries, govt., military and voluntary sectors.
He is a regular contributor to conferences as a keynote speaker and seminar leader both in the UK and abroad. He has written and published several articles and has contributed to a number of books on themes of Human Resource Development, Virtual Teams and Self Managing Teams for Prentice Hall and HRD Associates

More details

We don't have any currently scheduled dates for this course but we can customise it to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

See below or contact us to discuss your requirements.

Reviews of IPI's Effectively Managing and Leading People training course

High quality delivering

Nov 2 2016

Simon Brickwood
Operations Manager, Waymade PLC

Nov 2 2016

Excellent course content

David Livermore
Assitant Operations Manager, Waymade PLC

Nov 2 2016

Excellent! A really worthwhile and enjoyable course

Rynagh Cornish
Senior Operations and Client Services Executive , Falconbury

Nov 2 2015

Course was well delivered by a knowledgable tutor. Great experience.

Leanne Tanner
Studio Manager, Miller Graphics

May 20 2015

Just what I was looking for

Brett Williams
Managing Partner, CPBigwood

May 20 2015

Excellent speaker, easy going

Peter Witherick
Sales Manager, Adams Aviation Supply Company Ltd

May 20 2015

Very helpful practical course. Excellent speaker, lots of varied group sessions so everyone was at some point manager, group spokesman or employee.

Judith Black
Management Forum

May 20 2015

Great content, very knowledgable speaker, good delivery and content

Fay Diggins
Head of Finance, Nimax Theatres Ltd

Nov 2 2015

Good course. Very detailed. Very well delivered by Rob who was excellent.

Peter Risley
Harlow Group Ltd

Nov 2 2015

Content was ideal, learnt lots of skills. Was happy to get the workbook and Rob was a great presenter.

Kate Love
Brand strategy director, Informa

May 20 2015

Very good, relaxed and enjoyable

Laura Shepherd
Head of EMEA Bid Management, Cushman & Wakefield

May 20 2015

Good and clear

Helen Whitrow
Clinical Research Manager, Servier Research & Development Ltd

Nov 2 2015

Well put together and present. Very thorough :)

Olga Rayner
Senior Buyer, Provident Financial Management Services Ltd

Oct 22 2014

The trainer was truly amazing

Theresa Williams
Training & Development Manager, Wales & West Utilities Ltd

Oct 22 2014

Excellent content, it was extremely useful and very well presented.

David Morgan
Senior Marketing Manager, SDL

Oct 22 2014

I think it was very well structured and the teacher was fantastic

Izaskun Mardones
Export Sales assistant, ETI Ltd

Apr 29 2014

The speaker was excellent, very knowledgeable and content good.

Paul Williams
Finance Manager, Port of Tilbury

Apr 29 2014

I found the course content very interesting. The presentation was very useful, with good examples.

Patrice Fennell
Social Worker, TOPAZ Social Work Community Interest Company

Apr 29 2014

The speaker was very knowledgeable and I found the use of examples very useful. I found the mix of teaching very engaging, i.e mix of group work, listening to the speaker and watching video clips kept my attention throughout. Although the pace was fast I think this was useful in the face that it avoided over-thinking the answer's to questions.

Esther Linton
Occupational Therapist, TOPAZ Social Work Community Interest Company

Oct 22 2014

The course was very well put together. Rob, the course leader was excellent and very inspiring.

Darren Thomson

Oct 22 2014

Very effective and valuable course

Barry Keown
Product Person , HealthTechData Ltd

Oct 22 2014

Speaker was very good and I digested many of the elements. Probably quite fast paced for me.

Wayne Watt
Internet Videocommunications

Oct 22 2014

This course was booked for me by my manager and whilst this particular course was possibly too advanced for my level of experience I learned a great deal and enjoyed the content. The speaker was very knowledgeable giving very practical advice throughout.

Nicky Dumbleton
Deputy Sales office supervisor, ETI Ltd

Nov 6 2013

Excellent speaker with good variation of content, presentation.

Gareth James
HR Advisor, Wales & West Utilities Ltd

Nov 6 2013

The course was comprehensive and easy to follow. Lots of information but not over complicated.

Jenny Fountain
Training Manager, East Ltd

Nov 6 2013

Very good and enjoyable. I was kept engaged and flow of the day very clear.

Katherine McHugh
Regional Business Manager, East Ltd

Apr 30 2013

Very professional and interesting

Heather Whyley
Aroq Ltd

Apr 30 2013

Well presented, good pace, excellent theory and all applicable to my role.

Dee Modha
Head of Operations, MCE Insurance

Apr 30 2013

The course was very clear, concise and helpful. Robert is a very articulate speaker.

Simon Clayton
Operations Director, Bytron Ltd

Apr 30 2013

I would recommend this course and this trainer to anyone. Contact and delivery were spot-on and he controlled the group excellently.

Matt Duck
Head of Talent, MCE Insurance

Nov 6 2013

Very good course

Keith Saunders
Assistant Manager, WK Webster

Nov 6 2013

Great speaker, comfortable and open atmosphere. 1st day the energy levels were higher and needed something upbeat on day 2.

Maia Walters
Regional Business Manager, East Ltd

Nov 6 2013

An excellent insight into what makes and effective manager

Tim Strutt
Electronic Temperature Instruments Ltd

Nov 6 2013

Good but wanted a bit more

Kate Richardson
Head of Marketing Strategy, IS-Group

Apr 30 2013

An excellent course with lots of great techniques and tips for every day use.

Simon French
Head of Sales and Marketing, MCE Insurance

Apr 30 2013

I thought the course was very informative and the speaker was very knowledgable. Content was good.

John Stewart
Sales Director, Europe, Africa & Middle East, Tam International North Sea Ltd

Apr 30 2013

I think it is a goof course to evaluate one's style of management. Once you figure this out, managing other people should be easy.

Dhillip Sankoomar
Plant Manager, BHP Billiton Petroleum Ltd

Nov 6 2013

Powerpoint slides were not great. Wordy and with mistakes. More pictures and animation needed. Good discussions.

Dave Dayman
Does not work here anymore 01/04/15 CV, Kingspan Ltd

Nov 6 2013

Good trainer but the content needs work (in my opinion). PowerPoint slides had too many mistakes and did not inspire me.

Dave Dayman
Does not work here anymore 01/04/15 CV, Kingspan Ltd


  • A.O. Regal Beloit
  • Adams Aviation Supply Company Ltd
  • Aroq Ltd
  • BHP Billiton Petroleum Ltd
  • Bristol Water Plc
  • Bytron Ltd
  • Charterhouse
  • Cockett Marine Oil Ltd
  • CPBigwood
  • Cushman & Wakefield
  • East Ltd
  • Electronic Temperature Instruments Ltd
  • ETI Ltd
  • Falconbury
  • Harlow Group
  • Harlow Group Ltd
  • Hays Specialist Recruitment
  • HealthTechData Ltd
  • Horniman Museum & Gardens
  • Hurtigruten Ltd
  • Informa
  • Internet Videocommunications
  • Intersurgical Ltd
  • IS-Group
  • Jacksons Bakery
  • Johnson Matthey Plc
  • Kingspan Ltd
  • Kostal UK Ltd
  • Lane Clark & Peacock LLP
  • Lattimer Ltd
  • Management Forum
  • MCE Insurance
  • Miller Graphics
  • Mundays LLP
  • Nimax Theatres Ltd
  • Oprema Ltd
  • Pitney Bowes Ltd
  • Port of Tilbury
  • Port of Tilbury London Ltd
  • Poupart Ltd
  • Principle Healthcare Ltd
  • Provident Financial Management Services Ltd
  • ReadSoft
  • RTC Group plc
  • SDL
  • Servier Research & Development Ltd
  • Sigma Aldrich Company Ltd
  • Solvay
  • Sovereign Health Care
  • Sovereing Health Care
  • TAM International North Sea
  • Tam International North Sea Ltd
  • The Nautical Institute
  • Thorogood Publishing
  • TOPAZ Social Work Community Interest Company
  • UCAS
  • US Bank
  • Wales & West Utilities Ltd
  • Waymade PLC
  • WK Webster


  • LEO Pharma A/S


  • Wärtsilä Finland Oy


  • Herbalife Europe Ltd


  • Ajilon Finance & Administration B.V


  • Continental Reinsurance Plc


  • ZAO Deloitte & Touche CIS

Saudi Arabia

  • Capital Market Authority

Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749