
Presented by
Falconbury
An indepth look at how leaders can enhance their effectiveness in health and safety by reducing risk, preventing incidents, and mastering communication and human-error management to avoid costly failures and build a resilient safety culture.
10 June 2026
+ 18 November 2026 »
from £499
In the pharmaceutical sector, health and safety performance is inseparable from leadership. Highly regulated environments, complex processes and constant operational change mean that safety cannot be delegated or managed solely through systems and procedures. It must be actively led.
This practical course is designed for leaders and managers across pharmaceutical organisations who are responsible for setting direction, shaping culture and ensuring that safety remains embedded in everyday decision-making. It focuses on the practical realities of safety leadership - how leaders influence behaviour, manage risk, communicate effectively and respond constructively when things go wrong.
Drawing on real-world incidents, academic research and cross-industry lessons, the programme explores both routine safety challenges and high-impact, low-frequency risks. Participants will examine how leadership actions, assumptions and communication styles directly affect safety outcomes, often more powerfully than formal controls alone.
The programme begins by looking at safety leadership as a social process - one that enables teams to work together to achieve better, safer results. The expert trainer explores how safety culture is formed and sustained, and why leaders must lead by example if they expect safe behaviours from their teams and colleagues.
The course distinguishes clearly between safety management and safety leadership. While management focuses on monitoring resources and processes, leadership is about setting direction, prioritising risk and ensuring accountability. The expert trainer examines how safety responsibilities can be delegated without losing leadership accountability, and what true competence means in safety-critical roles.
Through detailed case studies and examples participants will analyse how leadership failures, communication breakdowns and unmanaged assumptions contributed to catastrophic outcomes – and understand what lessons can be learnt.
The programme also addresses leadership risk and human error, exploring the difference between errors and violations, why mistakes occur even among competent professionals, and how leaders should respond in ways that promote learning rather than blame. Particular attention is given to managing assumptions - often described as ‘silent assassins’ - that can undermine even well-designed safety systems.
Finally, the course examines extreme risk scenarios and how to prepare for high-impact events that are either unpredictable or known but underestimated. Focussing on and how scenario-based training and tabletop exercises can strengthen organisational resilience and crisis response will build the skills to master H&S in the pharmaceutical workplace.
This training course is part of our collection of Facilities Management Training Courses which offer a wide range of topics to help assist you in navigating potential risks in relation to fire safety, industrial accidents and all the vital aspects of facilities and property management.
By attending this course, participants will have a clearer understanding of their role in shaping safety outcomes, improved confidence in addressing both everyday and exceptional risks, and gain practical tools for leading safety more effectively.
This event is designed for leaders and managers across pharmaceutical organisations who have responsibility for safety, risk, and operational decision-making, including:
It is particularly valuable for leaders who influence safety culture, oversee safety-critical activities, or manage teams operating in complex, regulated, or high-risk environments.
Andy Farrall FIIRSM CMIOSH MIIAI MIoL is a chartered safety management consultant and accident investigator with over 16 years’ experience. He is accredited with the UK Occupational Safety and Health Consultants’ Register (OSHCR) and holds numerous professional memberships and qualifications.
His professional experience is wide ranging and international, but of particular relevance is his emergency services background. He spent 12 years in the NHS ambulance service – both as part of an emergency crew and as a control room officer – and twice received a Chief Officer’s Commendation for his work at serious road traffic collisions.
During this time, he was called upon to deal with literally thousands of emergencies. Many of them were routine (or as routine as any medical emergency can be), but some of them involved complex, potentially life-threatening, dynamic situations which required tactical coordination with other services.
Overall, his experience and skills developed during his ambulance career were such that he was later invited by the Irish National Ambulance Service College to write and present a series of courses on critical decision-making for their officers and paramedics.
And in 2022 he was invited to speak at the “IXth International Scientific and Practical Conference on Health & Safety” – an international online conference for the Ukraine government which was hosted from Warsaw. His chosen topic for that conference was “Critical thinking: decision making in times of crisis”.
He has partnered with IPI Academy to develop, and then present, a series of one-day webinars specifically for the pharmaceutical sector on topics such as managing human error; crisis management; and H&S leadership.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
Please contact us for pricing if you are interested in booking 5 or more delegates
10 June 2026
Live online
09:30-17:00 UK (London) (UTC+01)
10:30-18:00 Paris (UTC+02)
04:30-12:00 New York (UTC-04)
Course code 16869
Until 06 May
Not ready to book yet?
for 7 days, no obligation
18 November 2026
Live online
09:30-17:00 UK (London) (UTC+00)
10:30-18:00 Paris (UTC+01)
04:30-12:00 New York (UTC-05)
Course code 16879
Until 14 Oct
Not ready to book yet?
for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.
Pricing from:
We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.
Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: