Presented by
Management Forum
Free
This free lunchtime course explores how building emotionally intelligent teams boosts communication, productivity, and growth while reducing workplace stress and costs.
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Part of Managing the Modern Workplace: Enhancing your Team's Wellbeing by... series:
A FREE new lunchtime series focused on enhancing workplace wellbeing and team dynamics through compassionate leadership, emotional intelligence, and mental health awareness. Led by expert Claire Mould, these practical, insightful sessions offer tools to build healthier, more resilient organisations where people and performance thrive.
A lack of emotional intelligence (EQ) will have a detrimental impact on organisations as a result of the negative effect this has on the individual employees. If an organisation does not adopt, establish and embed emotional intelligence then it will have a detrimental effect on their employees. This is evidenced in the increase in stress in the workplace and emotional exhaustion, as well as the impact this has on the individuals and the organisations. This costs British businesses an estimated £26 billion per annum.
Emotional intelligence is key to both personal and professional success. People who are emotionally intelligent and show genuine empathy will fully understand and manage their emotions, having an awareness of how others express and manage their emotions. This will lead to effective communications, facilitating both healthy and productive relationships with others, enabling individuals to have a more fulfilled and successful personal and professional life. This, in turn, leads to increased productivity and greater organisational growth.
In this exciting FREE lunchtime course:
This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.
This course is relevant for existing leaders and managers, as well as those new or aspiring to a management role, who want to achieve greater success by enhancing their leadership skills through adopting a compassionate approach.
With over thirty years’ experience of working in and with the public, corporate, and charitable sectors, Claire has expertise in providing strategic, analytical, emotionally intelligent solutions that engender, inform, facilitate and embed growth through compassionate leadership.
Extending from post-doctoral studies on neurology, specifically the link between emotional intelligence and cognitive intelligence, Claire has written, presented, and worked at a national, European, and international level and has published several research papers and books.
In her previous time as a CEO of various charities, she has practical experience in the art of compassionate leadership and has developed a real passion for helping individuals and organisations to optimise their growth potential.
In addition to her work as a facilitator, delivering sessions and presenting, Claire also works as an independent consultant providing emotionally intelligent strategic solutions, embedding compassionate leadership and maximising growth.
In her spare time, Claire runs for mental health and wellbeing, including running marathons and ultra marathons.
20 November 2025
12:00-13:00 UK (London)
13:00-14:00 Paris
07:00-08:00 New York
United Kingdom
Netherlands
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: