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How to Deal with Difficult Situations in GMP (Good Manufacturing Practice) Audits Training Course

This training equips auditors with strategies to handle obstacles such as documentation errors, unethical behaviours, resistance, and time-wasting tactics, ensuring a smooth and productive audit process.

28 September 2026 »
from £649

Need help?  Enrol/reserve

Part of Audit Essentials: From Interviews to Inspections series:

Led by industry expert Mustafa Edik, this comprehensive new training series is designed for professionals in the pharmaceutical industry who want to master GMP audits. Learn how to conduct thorough audits, manage supplier assessments, and confidently handle regulatory inspections. The courses in this series cover everything from raw material audits and GMP compliance to overcoming challenges and maintaining audit readiness for major health authorities like the FDA, EMA, and WHO. Additionally, you’ll gain crucial knowledge of Good Distribution Practices (GDP) and Good Storage Practices (GSP) to ensure product quality and safety. Ready to elevate your auditing expertise and stay ahead of industry standards? Enrol today!

Course overview

Planning GMP audits with a disciplined and meticulous approach offers numerous benefits for both the GMP auditor conducting the audit and the audited party. While GMP audits are an authority obligation, they also provide added value during internal audits. Additionally, external audits give the audited party the opportunity to discover facts they may not have been aware of.

A GMP auditor must be prepared to handle unexpected situations at any stage of the audit and must complete the qualification process by undergoing the necessary training in this field. While GMP auditors do not evaluate audits solely based on findings, the prejudices, unrest, lack of cooperation, and contrary behavioural patterns of the audited party may lead the auditor to evaluate the audit from a different perspective.

In difficult situations, the auditor should remain polite but firm, maintaining self-control and full command of the audit. This training aims to provide insight from the GMP auditor's perspective, help the audited party cope with challenging situations, and offer strategies for overcoming them.

This course is part of our GxP training (Good x Practice) course collection, which features a variety of topic areas to ensure you comply with the most recent quality guidelines.

Benefits of attending

  • Learn effective communication strategies to maintain a positive relationship with auditors, even during tense or difficult moments
  • Gain tools for resolving conflicts in a calm and professional manner, helping to avoid misunderstandings or escalations during GMP audits
  • Learn how to identify potential compliance risks and address them proactively during an audit, minimising the chance of significant issues
  • Improve your ability to build trust and rapport with auditors, leading to better working relationships and smoother audit outcomes
  • Discuss the legal and regulatory frameworks surrounding GMP audits, so you’re better prepared to respond effectively and stay compliant
  • Consider strategies for turning challenging situations into opportunities for improvement, leading to positive audit results and a more robust quality system

Who should attend

This training would suit those in the following professional roles:

  • Quality Assurance
  • Quality Control
  • GMP Compliance
  • GMP Auditors
  • Auditing
  • IT
  • Regulatory Affairs
  • Engineering
  • Supply Chain

Enrol/reserve

This course will cover:

GMP audits and inspections in brief

  • Why we need to perform GMP audits
  • Audits vs inspections
  • How to perform GMP audits
  • International GMP guidelines for GMP audits

Pre-audit and post-audit difficult situations

  • What is a difficult situation in the eyes of a GMP Auditor?
  • List of difficult situations (Problems during planning the audit, executing the audit, interviews, opening & closing meetings, audit reporting, CAPAs)
  • How to prioritise the selected difficult situations

The GMP auditor’s roles and responsibilities in difficult situations

  • What should be the first reaction to difficult auditees
  • How to behave
  • Silence, ice-breaking, reprisal and hostility
  • Best approaching methods for conflicts

The GMP auditee’s roles and responsibilities in difficult situations cont.

  • What should be the first reaction to difficult auditors
  • How to behave
  • Silence, ice-breaking, reprisal and hostility
  • Best approaching methods for conflicts

Workshop

  • The possible reactions of the GMP auditor to an unexpected situation encountered during a GMP audit will be defined and solution suggestions will be discussed

Enrol/reserve

Mustafa Edik

Mustafa Edik is a leading pharmaceutical, biotechnoloy, medical device quality and GXP expert with over 28 years of hands-on leadership in GMP, GDP, GCP, GLP, and broader GxP compliance across the pharmaceutical, biotechnology, and medical device industries.

As Turkey's first IRCA-certificated Lead Auditor for GMP and Pharmaceutical Quality Management Systems (PQMS), he brings unmatched credibility and depth to audits, compliance strategies, and regulatory readiness. Holding a BSc in Chemistry, and a BSc (Hons) in Biopharmaceutical Sciences & Engineering from Atlantic Technological University (Ireland), and an Executive MBA, Mustafa combines strong scientific foundations with strategic business acumen.

His career highlights include senior roles at Bayer Türkiye, where he progressed from Quality Control Lab Supervisor to Deputy QA Manager, and GMP Lead Auditor to Global GMP Lead Auditor, managing complex quality operations and audits in a multinational environment. He has personally led more than 4,200 hours of GxP audits across over 200 facilities worldwide.

Today, as Founder and Lead Consultant at Quality Academia Eğitim & Danışmanlık, Mustafa delivers high-impact consulting, training, and project management services to local and global clients. His expertise spans across:

  • GMP/GDP audits and supplier qualification
  • Validation, qualification, and quality risk management (ICH Q9)
  • Root cause analysis, CAPA, OOS/OOT, change control, and data integrity
  • Sterile/non-sterile manufacturing, process improvement, and cost-of-quality optimisation
  • Clinical trials (GCP & ICH E6), pharmacovigilance, and third-party manufacturing
  • Regulatory alignment with FDA, EMA, PIC/S, MHRA, TGA, TMMDA, WHO, and ICH standards

Mustafa has trained over 9,000 professionals in GxP topics and designed certified auditor programs for Turkish authorities including Turkish MOH and Ministry of Agriculture and Foresty. He served as Principal GMP Consultant & Auditor at the Turkish Atomic Energy Authority, supporting successful TMMDA GMP approvals for 5 radiopharmaceutical products. As the first Turkish consultant selected by the Developing Countries Vaccine Manufacturers Network (DCVMN), he has led teams of 100+ engineers, auditors, and quality specialists while managing dozens of international projects.

A prolific author, Mustafa's works include:

  • “Sorularla GMP Dokümantasyonu” – a practical guide to GMP documentation
  • “GMP Audits in Pharmaceutical and Biotechnology Industries” (Taylor & Francis / CRC Press, June 2024) – a comprehensive reference on effective GMP auditing practices

Recognised internationally for his practical, risk-based approach and knowledge transfer focus, Mustafa Edik is dedicated to elevating pharmaceutical quality standards, helping companies achieve compliance excellence, reduce risks, and drive operational efficiency.

More details

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

28 September 2026

Live online

09:30-17:00 UK (London) (UTC+01)
10:30-18:00 Paris (UTC+02)
04:30-12:00 New York (UTC-04)
Course code 16207

  • GBP 649 749
  • EUR 909 1,049
  • USD 1,043 1,199

Until 24 Aug

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* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.

Run How to Deal with Difficult Situations in GMP Audits Live online for your team

Pricing from:

  • GBP 500
  • Per attendee, based on 10 attendees
  • Course tailored to your requirements
  • At your choice of location, or online

 

We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our team to discuss your requirements:

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to our team to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Harry Altamont

Harry
ALTAMONT

Aleksandra Beer

Aleksandra
BEER

+44 (0)20 7749 4749

inhouse@ipiacademy.com