Presented by
Management Forum
Free
By the end of the course, individuals will be prepared to confidently handle a wide range of communication and negotiation scenarios, driving successful and mutually beneficial results.
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Part of Managing The Modern Workplace series:
An engaging FREE new series, covering a variety of essential topics such as business strategy, recruitment, communication, and employee-centred policies. These short, impactful sessions led by expert, Claire Mould, are designed to enhance skills in key areas like negotiation, leadership, and organisational culture.
This course equips participants with essential tools for successful communication and negotiation. It helps individuals identify effective strategies, understand the impact of their personal style and behaviour, and learn how to manage emotions and resolve conflicts to achieve better outcomes. Participants will also gain the ability to select the most appropriate methods for different issues and parties. By the end of the course, individuals will be prepared to confidently handle a wide range of communication and negotiation scenarios, driving successful and mutually beneficial results.
This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.
This session is relevant for existing leaders and managers, as well as those new or aspiring to a management role, who want to achieve greater success by enhancing their leadership skills through adopting a compassionate approach.
With over thirty years’ experience of working in and with the public, corporate, and charitable sectors, Claire has expertise in providing strategic, analytical, emotionally intelligent solutions that engender, inform, facilitate and embed growth through compassionate leadership.
Extending from post-doctoral studies on neurology, specifically the link between emotional intelligence and cognitive intelligence, Claire has written, presented, and worked at a national, European, and international level and has published several research papers and books.
In her previous time as a CEO of various charities, she has practical experience in the art of compassionate leadership and has developed a real passion for helping individuals and organisations to optimise their growth potential.
In addition to her work as a facilitator, delivering sessions and presenting, Claire also works as an independent consultant providing emotionally intelligent strategic solutions, embedding compassionate leadership and maximising growth.
In her spare time, Claire runs for mental health and wellbeing, including running marathons and ultra marathons.
11 June 2025
12:00-13:00 UK (London)
13:00-14:00 Paris
07:00-08:00 New York
United Kingdom
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: