Managing the Modern Workplace: The Essentials on...Effective Communication and Negotiation Skills

Free

By the end of the course, individuals will be prepared to confidently handle a wide range of communication and negotiation scenarios, driving successful and mutually beneficial results.

Recorded on 11 June 2025 »

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Format: Recorded webcast
CPD: 1 hours for your records
Certificate of completion

Overview

This course equips participants with essential tools for successful communication and negotiation. It helps individuals identify effective strategies, understand the impact of their personal style and behaviour, and learn how to manage emotions and resolve conflicts to achieve better outcomes. Participants will also gain the ability to select the most appropriate methods for different issues and parties. By the end of the course, individuals will be prepared to confidently handle a wide range of communication and negotiation scenarios, driving successful and mutually beneficial results.

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.

Benefits of attending

Identify the key components of effective communication and negotiation
Optimise the significance of the direct correlation between successful negotiation and effective communication
Demonstrate the necessary communication skills that are key to success
Develop self-awareness and nurture emotionally intelligent teams, with individuals who will demonstrate their ability to control their own emotions and recognise others’ feelings
Establish the importance of empathy and emotional intelligence in effectively managing emotion and mitigating conflict in successful negotiations

Who should attend?

This session is relevant for existing leaders and managers, as well as those new or aspiring to a management role, who want to achieve greater success by enhancing their leadership skills through adopting a compassionate approach.

Claire Mould
Curve Strategic

With over thirty years’ experience of working in and with the public, corporate, and charitable sectors, Claire has expertise in providing strategic, analytical, emotionally intelligent solutions that engender, inform, facilitate and embed growth through compassionate leadership.

Extending from post-doctoral studies on neurology, specifically the link between emotional intelligence and cognitive intelligence, Claire has written, presented, and worked at a national, European, and international level and has published several research papers and books.

In her previous time as a CEO of various charities, she has practical experience in the art of compassionate leadership and has developed a real passion for helping individuals and organisations to optimise their growth potential.

In addition to her work as a facilitator, delivering sessions and presenting, Claire also works as an independent consultant providing emotionally intelligent strategic solutions, embedding compassionate leadership and maximising growth.

In her spare time, Claire runs for mental health and wellbeing, including running marathons and ultra marathons.

More details

Recorded on 11 June 2025

Free

12:00-13:00 UK (London) (UTC+01)
13:00-14:00 Paris (UTC+02)
07:00-08:00 New York (UTC-04)
Course code 15529

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Reviews of IPI's Managing the Modern Workplace: The Essentials on...Effective Communication and Negotiation Skills training course

I hoped for practical exercises and I think the presenter fulfilled this well. The information was presented in a nutshell and [with] self reflecting practical exercises, which I feel is a better way to process and learn information—would recommend.

Jun 11 2025

DOVILE JANKUNAITE Austria
Data Manager, Med-El Elektromedizinische Geräte Gesellschaft m.b.H.