Course overview

In the current climate, the role of the HR business partner has become essential in supporting the organisation through complex and changing business landscapes. It is no longer enough to just deliver good transactional services, a much deeper and broader understanding of business is needed. It’s also crucial to have the ability to work alongside all levels of management, with greater self-awareness and the right skill set, to positively influence the organisation at both a strategic and tactical level. This leap demands that you have the right expertise and knowledge to add value to commercial decisions and link HR to the overall business strategy. During this process, HR needs to demonstrate that it can support the business in taking robust decisions and drive change by helping consider the options and optimal solutions.

HR business partners are accountable to their business leaders and this programme is aimed at providing a framework and the skills for HR business partners to equip themselves to operate in a VUCA environment and to feel confident in the contribution they make.

This highly participative two-day programme is a must-attend event for those wanting to further their role and secure their position as an influential part of their business. It provides an opportunity to network with fellow professionals and find solutions and new approaches to the challenges faced in these demanding times.

During this highly experiential two-day programme you will:

Explore the role of the HR business partner in the context of the organisation and current global challenges
Practise the application of the principles of good internal consulting skills
Understand how to support and influence the organisational change agenda
Identify how the role of business partner adds value to the organisation
Identify what needs to be done differently to bring the HR business partner role to life
Map the profile of the HR business partner and identify your personal development actions
Understand and be ready to apply the principles of evidence based HR to increase your influence and drive business success

This course is part of our HR Strategy training courses series that aims to equip HR professionals with the skills and expertise to thrive within their industry.

Benefits of attending

This programme has been specifically designed to improve your skill set and ability to develop the influence HR has on leadership and the broader organisation. It will enable you to implement new initiatives and approaches that leverage people capability and support the business in its overall strategy. These new skills will make you an invaluable asset to the business and allow you to reach your full potential as a high performer.

During the two days you will:

Learn from case study scenarios that highlight classic organisational challenges
Practise using new consulting tools and techniques in a low-risk environment
Develop a strategy and set of actions to enhance your role within the HR function to that of a fully immersed business partner
Enhance your skills to influence senior colleagues and fellow managers concerning the people challenges around the strategic business agenda
Increase your understanding of how HR can add value at a commercial level in today’s organisation
Understand how to drive and support change within your business
Discuss the challenges faced by HR today
Explore the potential of evidence based HR and its importance to your credibility and success

Who should attend?

HR professionals who want to add value to their HR function and be a high-performing member of their senior management team, including:

HR business partners
HR managers
HR controllers

Enrol or reserve

The Developing High Performance HR Business Partner and Consulting Skills course will cover:

Day 1
Day 2

Module 1: The HR business partner as a strategic partner

During this module participants will consider their business partner brand and develop the compelling case for their contribution. Understand the difference the HR business partner role makes to commercial success.

The HR business partner in the context of your organisation – how organisations implement the role to suit the needs of the business
Examine the effectiveness of the current HR operating model and the position of the HR business partner and how this can be enhanced
Consider how the component parts of the HR function interact and how this can be improved
Evaluate the latest thinking on the evolution of the HR business partner as credible activists and as strategic practitioners who understand business context
How to deliver business value and navigate the inherent tensions in the business
The business partner contribution to the implementation of business strategy
How to map your key clients and delivery channels
Techniques to establish trust and build positive stakeholder relationships – creating the right climate for HR and its client base
Develop the partnering mindset – establish the key capabilities to know your business and internal clients and plan your stakeholder engagement map

Module 2: Applying a consulting framework

In this module participants will examine a proven consultancy framework. They will become familiar with the key skills and a variety of tools and techniques to support implementation of the framework. There will be an opportunity to practise using and applying these skills through real examples.

Explore a model for internal consultancy
- Define the stages of client engagement
- Levels of engagement
- Clarify the need and analyse the key issues
- Explore the skills and behaviours needed in successful implementation of the model
Understand the clients’ agendas – a framework to build awareness and develop clarity of where and how the HR business partner can add value
Types of relationships
- How to manage client meetings successfully
- Identify where the HR relationship is positioned
- Understand your personal power in cementing trust
- Key behavioural skills needed to build and maintain rapport
Tools to engage others
- Ensure buy-in
- Method to deliver agreed outcomes which are practical, realistic and sustainable
- Re-evaluate and plan for ongoing success

Module 3: Driving and supporting change within your organisation

This module has been designed to focus on how the HR business partner drives and supports change within the organisation. Using practical discussion and exercises it will examine the role of HR as the catalyst and facilitator of change to illustrate how you can apply this to any change project within your organisation.

Build the case for change – the HR business partner as catalyst and facilitator
Understand models for identifying where change is needed
Define the HR business partner contribution when considering the impact of major change – a facilitated discussion on the challenges faced by HR today
Techniques to help managers through the change experience and ensure the organisation is prepared and ready
Change reaction profiling – personality predictor analysis of participants’ own reaction to change, enabling personal awareness and understanding of the reaction of others
Strategies to communicate change and manage the transition – consultative approach techniques
Understand how to remove blockages and move forward
Tools, techniques and work streams to support positive change outcomes

Module 4: Practical application for the workplace: case studies and exercises

The final module is dedicated to bringing all the models, tools and techniques together in case study activities to help embed learning. Discussions and facilitated debate will provide participants with the opportunity to practise using the skills they have learnt. There will be plenty of opportunity to ask the trainer questions and receive feedback on the use and application of the tools.

Understand culture in the context of your organisation and its impact on the change agenda
Evaluate the HR strategy as a lever for organisational and cultural change
Personal reflection time and individual action planning

Enrol or reserve

Katie Botten

Katie Botten has over 25 years of experience working for a variety of organisations in HR, OD, change management and leadership development. She has worked in-house as an HRBP supporting global financial services organisations through mergers and acquisitions, as well as in interim and consultancy roles implementing organisational and cultural change programmes. Her experience has been gained across many sectors including financial services, professional membership institutions, law, regulation, distribution, education, publishing and not for profit. She has worked globally with a variety of clients to deliver people focused change programmes and interactive programmes to create behavioural change.

Katie holds a degree in Social Psychology from the University of Sussex, a PGDip in Personnel Management from the University of East London and is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD). She is BPS (British Psychological Society) Level A and B qualified enabling her to deliver and interpret occupational testing and personality questionnaires, specifically MBTI, OPQ, Hogan, Lumina Spark, Saville Wave and Strengthscope®. She is a Master Business Practitioner of NLP and a certified Success Coach.

She is the author of ‘The Professional Woman’s Guide to Giving Feedback’, Impackt Publishing, and a member of the Steering Committee for Women in Recruitment, an organisation dedicated to inclusivity and diversity in the Recruitment Industry. She designed and manages their on-line personal development programme.

More details

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

30% off the 2nd delegate*
40% off the 3rd delegate*
50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

12-13 November 2024

Classroom
Rembrandt Hotel
London

09:00-17:00 UK (London)
Course code 14020
Optional £240/€312/$360 per night

GBP 999 1,199
EUR 1,439 1,719
USD 1,647 1,959

Until 08 Oct

2 days classroom-based training
Optional accommodation - 2 nights including breakfast, checking in the day before the course
Meet presenters and fellow attendees in person
Lunch and refreshments provided
Download documentation and certification of completion
Fair transfer and cancellation policy

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* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.