Presented by
Management Forum
Developing High Performance HR Business Partner and Consulting Skills Training Course
Achieve excellence as an HR business partner and enhance your ability to deliver a positive impact and support across the whole business.
★★★★★ "An engaging two days which seemed to fly by and I can really see the value of the content I will ini... more (71)"
10-11 March 2025
+ 11-12 November 2025 »
from £799
- Format: Live online, Classroom
- CPD: 12 hours for your records
- Certificate of completion
- Developing High Performance HR Business Partner and Consulting Skills
- The Role and Skills of a Valuable HR Assistant
- The Role of an Effective HR Advisor
- The Role of the Senior HR Manager
- The Role and Skills of the HR Business Partner
- The Training Manager's Desktop Guide
- High-Performance Consulting Skills
Course overview
In the current climate, the role of the HR business partner has become essential in supporting the organisation through complex and changing business landscapes. It is no longer enough to just deliver good transactional services, a much deeper and broader understanding of business is needed. It’s also crucial to have the ability to work alongside all levels of management, with greater self-awareness and the right skill set, to positively influence the organisation at both a strategic and tactical level. This leap demands that you have the right expertise and knowledge to add value to commercial decisions and link HR to the overall business strategy. During this process, HR needs to demonstrate that it can support the business in taking robust decisions and drive change by helping consider the options and optimal solutions.
HR business partners are accountable to their business leaders and this programme is aimed at providing a framework and the skills for HR business partners to equip themselves to operate in a VUCA environment and to feel confident in the contribution they make.
This highly participative two-day programme is a must-attend event for those wanting to further their role and secure their position as an influential part of their business. It provides an opportunity to network with fellow professionals and find solutions and new approaches to the challenges faced in these demanding times.
During this highly experiential two-day programme you will:
- Explore the role of the HR business partner in the context of the organisation and current global challenges
- Practise the application of the principles of good internal consulting skills
- Understand how to support and influence the organisational change agenda
- Identify how the role of business partner adds value to the organisation
- Identify what needs to be done differently to bring the HR business partner role to life
- Map the profile of the HR business partner and identify your personal development actions
- Understand and be ready to apply the principles of evidence based HR to increase your influence and drive business success
This course is part of our HR Strategy training courses series that aims to equip HR professionals with the skills and expertise to thrive within their industry.
Benefits of attending
This programme has been specifically designed to improve your skill set and ability to develop the influence HR has on leadership and the broader organisation. It will enable you to implement new initiatives and approaches that leverage people capability and support the business in its overall strategy. These new skills will make you an invaluable asset to the business and allow you to reach your full potential as a high performer.
During the two days you will:
- Learn from case study scenarios that highlight classic organisational challenges
- Practise using new consulting tools and techniques in a low-risk environment
- Develop a strategy and set of actions to enhance your role within the HR function to that of a fully immersed business partner
- Enhance your skills to influence senior colleagues and fellow managers concerning the people challenges around the strategic business agenda
- Increase your understanding of how HR can add value at a commercial level in today’s organisation
- Understand how to drive and support change within your business
- Discuss the challenges faced by HR today
- Explore the potential of evidence based HR and its importance to your credibility and success
Who should attend?
HR professionals who want to add value to their HR function and be a high-performing member of their senior management team, including:
- HR business partners
- HR managers
- HR controllers
Katie Botten
Katie Botten has over 25 years of experience working for a variety of organisations in HR, OD, change management and leadership development. She has worked in-house as an HRBP supporting global financial services organisations through mergers and acquisitions, as well as in interim and consultancy roles implementing organisational and cultural change programmes. Her experience has been gained across many sectors including financial services, professional membership institutions, law, regulation, distribution, education, publishing and not for profit. She has worked globally with a variety of clients to deliver people focused change programmes and interactive programmes to create behavioural change.
Katie holds a degree in Social Psychology from the University of Sussex, a PGDip in Personnel Management from the University of East London and is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD). She is BPS (British Psychological Society) Level A and B qualified enabling her to deliver and interpret occupational testing and personality questionnaires, specifically MBTI, OPQ, Hogan, Lumina Spark, Saville Wave and Strengthscope®. She is a Master Business Practitioner of NLP and a certified Success Coach.
She is the author of ‘The Professional Woman’s Guide to Giving Feedback’, Impackt Publishing, and a member of the Steering Committee for Women in Recruitment, an organisation dedicated to inclusivity and diversity in the Recruitment Industry. She designed and manages their on-line personal development programme.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
- 30% off the 2nd delegate*
- 40% off the 3rd delegate*
- 50% off the 4th delegate*
Please contact us for pricing if you are interested in booking 5 or more delegates
10-11 March 2025
Live online
09:30-17:00 UK (London) (UTC+00)
10:30-18:00 Paris (UTC+01)
05:30-13:00 New York (UTC-04)
Course code 14569
- GBP 799 999
- EUR 1,159 1,439
- USD 1,327 1,639
Until 03 Feb
- 2 days live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
11-12 November 2025
Classroom
Rembrandt Hotel
London
09:00-17:00 UK (London)
Timings may be different for each day
Course code 15061
Optional £255/€356/$407 per night
- GBP 999 1,199
- EUR 1,439 1,719
- USD 1,647 1,959
Until 07 Oct
- 2 days classroom-based training
- Optional accommodation - 2 nights including breakfast, checking in the day before the course
- Meet presenters and fellow attendees in person
- Lunch and refreshments provided
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.
Reviews of IPI's Developing High Performance HR Business Partner and Consulting Skills training course
Break-out rooms were useful and a good tool to use during training.
Nov 19 2020
Michael Bull 
Associate HR Business Partner, Knorr-Bremse Rail Systems (UK) Ltd
Nov 19 2020
Really enjoyed it and found it thought provoking and helpful.
Tracy Dearing
HR Business Partner , Moat
Nov 19 2020
Relevant content to me; the presentation was spot on. Katie was engaging, knowledgeable and very pleasant.
Dawne Stephenson
Change Manager, London Fire Brigade
Nov 13 2019
An engaging two days which seemed to fly by and I can really see the value of the content I will initiate into my day-to-day job. The speakers were informative and able to relate to real-life scenarios, which helped me understand the subject better.
Shaun Lightbody
HR Business Partner-South Area, Five Guys
Nov 13 2019
This is a must-do course for those who want to fully understand the role of HR as a business partner. The content and delivery were excellent: Sheila was very engaging and shared practical examples from her extensive experience in HR along with techniques, skills and tips which I found very useful. I really enjoyed the course and meeting/listening to the other delegates.
Alyson Eynon
HR Business Partner, Henderson Group
Nov 13 2019
All HR professionals should attend this course! The content was spot on, thought-provoking and very interactive – a masterclass in how HR functions should operate within organisations. Sheila really is a facilitator in every sense of the word – she draws experience and information out of delegates and makes every element relevant to them and the challenges and opportunities they face. She has vast HR knowledge and experience and gave us lots of opportunity to ask questions and seek clarification where needed.
Natasha Foster
Group HR Manager, 2020 Legal Limited
Nov 13 2019
This was the best course I have ever been on. Sheila was so captivating and her own HR experiences make the course come alive. She was really good at making us look at things from every angle.
Angela Larkcom
UK Head of HR, Althea UK and Ireland Ltd
May 14 2019
Felt the content and presentation was very good. The speaker had a wealth of knowledge which she was able to use.
Nesline Lee
HR Business Partner, Notting Hill Genesis
Nov 16 2017
Ideas for good techniques to use in the workplace and develop my role.
Nicola Beckerleg
Deputy HR Manager, Puma Energy UK Ltd
Nov 16 2017
Love the speaker's energy, humility and pace. Really enlightening, confidence building and not too complex.
Jenna Hartley
Senior HR Business Partner, FirstPort Property Services
Nov 16 2017
Thoroughly enjoyed the course. Love Sheila and her presentation/training style.
Wendy Grierson
HR Business Partner, Sunrise Senior Living Limited
Nov 16 2017
Excellent! I have really enjoyed my two days and networking was inspirational. Thank you.
Nicki Ballinger
HR Business Partner, BEN The Automotive Industry Charity
May 11 2017
Really enjoyed the course, got a lot from it. Great bunch of people who attended which made it even more enjoyable.
Jacqueline Armstrong
HR Business Partner, Northern Health & Social Care Trust
May 11 2017
Overall great course, given me many things to take away.
Marie Whitton
HR Business Partner, Molnlycke Health Care
May 11 2017
Excellent, well worth the trip over and would recommend for others.
Stuart Wilson
HRBP, Northern Health & Social Care Trust
May 11 2017
Great
Jenny Jones
HR Manager, Muller UK & Ireland Group LLP
May 11 2017
Overall really enjoyed the 2 days and having the opportunity to reflect on my role
Laura Hames
HR Business Partner, Mothercare
May 11 2017
Content was pitched at the right level. Sheila was really engaging and interesting.
Caroline Belshaw
HR Manager - Yoghurts & Desserts , Muller UK & Ireland Group LLP
May 11 2017
Highly enjoyable and informative. I am returning to my organisation with ideas to put into practice and further develop skills.
Kathy Barnes
Senior HR Partner, South Yorkshire Police
May 11 2017
Informative. Sheila was very knowledgeable and I liked the examples.
Delyth Muhl
Assistant Head of HR Operations , South Yorkshire Police
Nov 17 2016
Very good
Meretayeva Aizhan 
HR Business Partner Coordinator, Agip KCO
Nov 17 2016
Sheila was wonderful and her experience to really drill down how issues could have an impact. Having the opportunity to have time with other HR professionals from other cultures
Jenny Locke
Junior HR Business Partner, Samsung Electronics (UK) Ltd
May 10 2016
Fantastic, holistic approach, for all HR professionals
Sarah Kennedy
Reward and Recognition Project Lead, The Valuation Office Agency
May 10 2016
Interesting topic area that prompted a lot of good discussion
Lei Smith
HR Business Partner, Domino's Pizza UK & Ireland Limited
Nov 17 2016
Was helpful, interesting and useful
Zhanargul Mukashkereyeva
HR Business Partner Team Lead, North Caspian Operating Company N.V
Nov 16 2015
Excellent speaker and very knowledgeable. Excellent stories in real life situations.
Lesely Littler
HR Business Partner, Viridor
Nov 16 2015
Very good course. Needs to be longer as so much to cover
Verity Smith
Human Resources Advisor , Wentworth Club Ltd
Nov 16 2015
Very interactive speaker has a wealth of experience in HR BP, examples given made it clearer to understand
Marina Bassil 
Regional Human Resources Manager Middle East, International Federation of Red Cross and Red Crescent Societies
Nov 16 2015
Excellent presenter, very knowledgeable and understanding of the role of HRBP. Great story telling.
Lesely Littler
HR Business Partner, Viridor
Nov 16 2015
Very good content - a lot of information covered, well presented
Sarah Holmes
HR Business Partner , Viridor
Nov 16 2015
Very intense
Christiane Meier Allalouf
Senior HR Officer, Red Cross
May 12 2015
Really enjoyed the course and content.
Nicole Morrow
HR Business Partner, Higos Insurance Services Ltd
May 12 2015
It was very thought provoking and I will recommend to others!
Emma Billings
Human Resources Manager, Birmingham City University
May 12 2015
Excellent course, great balance of practical and theory. Great flow and pace, easy to interact and share ideas.
Cristina Mead
HR Business Partner, Bespak Europe Ltd
May 12 2015
Great flow of info; Sheila was fantastic at opening up dialogue within the group which were invaluable
Ann McKillop
HR Advisor, Henderson Group
Nov 16 2015
Very well elaborated content, dynamic, excellent facilitator. Good mixture of theory and practice
Gabor Feher
Regional Human Resources Manager Europe, International Federation of Red Cross and Red Crescent Societies
Nov 16 2015
Sheila was very knowledgable, kept a good pace, interesting examples, good mix of activities and theory and humour
Justine Broadley
Senior HR Business Partner , Viridor
Nov 16 2015
This course allows participants to discuss common HR issues and reflect on the behaviours we need to make become visible, credible and adding a value BPs
Marco Avila
Senior Human Resources Special Projects Officer, International Federation of Red Cross and Red Crescent Societies
May 12 2015
Content presentation and speaker were well done.
Sandra Duran
HR Senior Officer, International Federation of Red Cross and Red Cross Societies
May 12 2015
Sheila delivered a great session. Really insightful questions to make me think differently.
Katie Sowersby
HR Manager, Microsoft
May 12 2015
A thought provoking and highly relevant course. Sheila's knowledge and experience was insightful and added to the benefit of the course.
Jenna Blood
HR Business Partner, Bespak Europe Ltd
May 12 2015
Content highly relevant, presentation paced well with a good mix of theory, models, discussion and speaker led experience/examples. Speaker credible, knowledgable, sound delivery.
Emma Stallion
HR Business Partner, Bespak Europe Ltd
Nov 17 2014
I like the course, speaker and presentation a lot. Thanks Sheila!
Ketevan Baratashvili 
Organizational Development Expert, Geocell LLC
Nov 17 2014
I thought Sheila was very good, she made everyone feel at ease and I liked her style
Evelyn Given
Staff Co-ordinator / HR Assistant , The Children's Trust
Nov 17 2014
A fantastic course. Sheila was so engaging and I have learnt lots of new skills that I can take back to my workplace. Thank you!
Belinda Flack
HR Business Partner, BLUE CROSS
Nov 17 2014
Extremely good, makes theory relevant and engaging
Vicky Bussell
BLUE CROSS
Nov 17 2014
Very good and I learnt a lot
Abdulaziz Al-Sabej
Kuwait Petroleum Corporation
Nov 17 2014
I really enjoyed the course but speaker made it even better
Agata Dzka
HR Manager, Pod Food
Nov 17 2014
Excellent, thought provoking and insightful course. Has enabled me to reflect on my own practice, and how I can improve areas to develop myself and the business. Sheila is exceptionally knowledgeable and brings humour into HR which is great.
Melanie Ganderton
HR Service Manager, Hoople Ltd
Nov 17 2014
Excellent, well represented with just the right level of detail. Fantastic speaker.
Laura Lew
Robinson Webster (Holdings) Ltd
May 13 2014
Very good course, excellent info, excellent and pleasant speakers!
Angelika Morphaki
HR Business Partner, First Names Group
May 13 2014
Thorough and highly engaging. The content will be highly applicable and its presentation made it easy to comprehend.
Lucy Golbourn
HR Officer, Novartis Consumer Health
May 13 2014
I found Sheila to be very engaging, knowledgeable and entertaining. Delivering the key messages with facts and details in a fun way.
Martin Osborne
HR Business Partner, TOPPS TILES PLC
May 13 2014
Excellent content the course was very flexible to ensure that all the objectives of the attendees could be met
Jo Becker
HR Manager, Samsung SDS Europe Ltd
Nov 17 2014
Sheila was engaging - great stories about own experiences, meant there was more openness in contributions from attendees. Great content.
Anna McKerrell 
First Names
Nov 17 2014
The presenter was clear, focused, and there was lots of interaction. Well delivered and got lots of engagement from the group.
Els Aoutin
HR Business Partner, First Names Group
Nov 17 2014
I found the course extremely useful and relevant to my role. Sheila was engaging and talked about some great examples from her career. The presentation slides were clear and concise.
Shirley Maini
HR Operations Manager, Robinson Webster (Holdings) Ltd
Nov 13 2013
I enjoyed the course and found it very worthwhile in terms of content and learning from other participants
Claire Smyth
HR Business Partner, South Eastern Health & Social Care Trust
Nov 13 2013
This was an excellent course with very useful dialogue and examples from the delegates and the speaker
Sally Blake
HR Manager, InHealth
Nov 13 2013
Excellent course which exceeded my expectations and has provided me with real application at work. Sheila Clark was engaging and provided a wealth of help, guidance and advice.
Catherine Golding
HR Consultant, Research Sites Restoration Ltd
Nov 13 2013
Applicable content, interesting and pace-wise comfortable presentation and experienced speaker.
Bruna Kostelac 
Director of Downstream HR Department, INA Plc.
Nov 13 2013
Excellent course. Well organised, good group of people willing to share ideas. Fantastic presenter.
Lindsey King
HR Manager, Flint Group UK Ltd
Nov 13 2013
Excellent. Would highly recommend and attend other Falconbury courses especially if they are by Sheila!
Kayleigh Pierce
HR Advisor, Flint Group
May 14 2013
I found it to be a complete eye opener, made me realise that I was more of a HRBP than I thought! Sheila was very up beat, has good pace and some brilliant stories that I could relate.
Samantha Williams
Human Relations Manager, Mylan
May 14 2013
Recommended for anyone in HR!
Hilary Coogan
HR Business Partner, Equinix (Services) Ltd
Nov 13 2013
Sheila was excellent and very knowledgeable. Content was great and she managed to flex to our needs - more advanced experienced group.
Joanne Kelly
HR Business Partner, UK Commercial Teams , PZ Cussons (UK) Ltd
Nov 13 2013
Useful for setting the HR structure and making the fine line in what is and what is not the role of HRBP, speaker was great, energetic and focused on the group dynamics which helped in networkign and sharing.
Marina Cvirn
Director of Retail HR Department, INA Plc.
Nov 13 2013
I thought the content was excellent, very engaging. The presentation and course speaker were excellent, the speaker had a good handle on pace and understanding the needs/wants of the group, adapting to this throughout the course.
Heidi Coppin
VP, HR, THE NET-A-PORTER GROUP
May 14 2013
Open friendly approachable trainer, good practice.
Jana Trcalkova
HR Manager, Hyde Park Residence Ltd
May 14 2013
Course material good, presentation easily understandable. Sheila was engaging and responsive.
Julie Harriott
Head of HR Business Services , Southern Water
May 14 2013
Course material good, presentation easily understandable. Sheila was engaging and responsive.
Julie Harriott
Head of HR Business Services , Southern Water
United Kingdom
- Mott MacDonald, Cambridge Education
- Olswang LLP
- 2020 Legal Limited
- AAK
- Althea UK and Ireland Ltd
- ARI Fleet UK
- Arrow Electronics (UK) Ltd
- Astellas Pharma Europe Ltd
- AXA Global Services UK Ltd
- Baker & McKenzie LLP
- BEN The Automotive Industry Charity
- Bertrams
- Bespak Europe Ltd
- BG Group
- Birmingham City University
- BLUE CROSS
- Brandon Tool Hire plc
- British Airways
- Brunelcare
- Business Stream
- Cable & Wireless Communications
- Cantel UK Ltd
- Church of England Central Services
- Condair Plc
- Dematic Limited
- DNEG
- Domino's Pizza UK & Ireland Limited
- DS Smith Packaging
- DS Smith Packaging Ltd
- Eastern Holdings Ltd
- English Heritage
- Equinix (Services) Ltd
- Express Gifts Ltd
- First Names Group
- FirstPort Property Services
- Five Guys
- Flint Group
- Flint Group UK Ltd
- FUJIFILM UK LIMITED
- Genomics England
- GSI Commerce
- Hannover Re
- HCA
- Henderson Group
- Highland Council
- Higos Insurance Services Ltd
- Hilton Worldwide
- Hoople Ltd
- Horniman Museum
- Hyde Park Residence Ltd
- Infoterra
- Infoterra Ltd
- InHealth
- Intu Retail Services plc
- Irwin Mitchell
- JS Humidifiers Plc
- Knorr-Bremse Rail Systems (UK) Ltd
- Kuwait Petroleum Corporation
- Local Pension Partnership
- London Fire Brigade
- M&G Investments
- MHRA
- Microsoft
- Microsoft Limited
- MIND
- Moat
- Moat Homes Ltd
- Molnlycke Health Care
- Molton Brown UK Ltd
- Mothercare
- Muller UK & Ireland Group LLP
- Mylan
- Nationwide Produce
- NHBC
- NHS
- Northern Health & Social Care Trust
- Notting Hill Genesis
- Novartis Consumer Health
- Olswang
- Pod Food
- Puma Energy UK Ltd
- PZ Cussons (UK) Ltd
- Reed Elsevier
- Remploy Ltd
- Research Sites Restoration Ltd
- Robinson Webster (Holdings) Ltd
- Royal Academy of Arts
- Samsung Electronics (UK) Ltd
- Samsung SDS Europe Ltd
- Scottish Midland Co Coperative Society Limited
- Sodexo Justice Services
- South Eastern Health & Social Care Trust
- South Yorkshire Police
- Southern Water
- Standard Life Investments
- Star Refrigeration Ltd
- Sunrise Senior Living Limited
- Sure Cable & Wireless (Guernsey) Ltd
- Tai Tarian
- The Brooke Hospital for Animals
- The Children's Trust
- THE NET-A-PORTER GROUP
- The Scotts Company
- The University of Glasgow
- The Valuation Office Agency
- TOPPS TILES PLC
- Valuation Office Agency
- Vanguard
- Viridor
- Vision Express
- Wales & West Utilities
- Wales & West Utilities Ltd
- Wentworth Club Ltd
- West UC Limited
- Wilson James Ltd
- Young & Co.'s Brewery, P.L.C.
France
- Allianz Care
- Allianz European Services
- Allianz Partners
- allianz Worldwide Partners
- Ceva Santé Animale
Switzerland
- Generali Versicherungen
- International Federation of Red Cross and Red Crescent Societies
- International Federation of Red Cross and Red Crescent Societies (IFRC)
- International Federation of Red Cross and Red Cross Societies
- Red Cross
Kuwait
- Kuwait Petroleum Coorporation
- Kuwait Petroleum Corporation
- Kuwait Petroleum Corporation KPC
Netherlands
- Heerema Marine Contractors
- HR Impulse.works
- Thomas Thor Associates
Egypt
- Egyptian Company for Mobile Services
- Egyptian Company for Mobile Services SAE
Germany
- Ableton AG
- Panavia Aircraft GmbH
Kazakhstan
- Agip KCO
- North Caspian Operating Company N.V
Croatia
- INA Plc.
Georgia
- Geocell LLC
Isle of Man
- First Names
Italy
- European Food Safety Authority (EFSA)
Luxembourg
- Paul Wurth SA
Run Developing High Performance HR Business Partner and Consulting Skills Live online/Classroom for your team
3 days
Typical duration
Pricing from:
- GBP 1,200
- Per attendee, based on 10 attendees
- Course tailored to your requirements
- At your choice of location, or online
We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.
Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:
