Understanding and Managing Human Error - Essential Skills for the Transport Manager Training Course

Course overview

A transport manager has full, and legal, responsibility of transport operations and managing human error is a significant factor that needs to be understood in today’s commercial environment.

Human error can cause confusion within your workforce and amongst your customers, damage to the reputation of your business and, potentially, a loss of revenue. Human error can also lead to accidents, injuries and even fatalities in the transport sector. Managing human error is critical to reducing these risks within the transportation industry.

This specialist one-day event has been designed to focus specifically on the particular scenarios and risks associated with the transport sector. Two fundamental questions are considered during this programme:

1. How significant a factor is human error in transport operations?
2. How can human error in the workplace be better managed?

It’s important to note that this webinar will not simply provide a generic “recipe book for fixing human errors” because each organisation is different. Instead, the aim is to introduce the transport manager to a different way of thinking about, and then effectively managing, human error.

References will be made to the work of leading academics in the field of human error; international case studies will be discussed to help embed the learning; and topics will be introduced to challenge understanding and form the basis of a robust management plan.

Overall the programme will enhance the professional skillset of the Transport Manager as a specialist in their role. Providing the knowledge and skills to work to eliminate human error, and thus improve the overall performance both of the transport operation in particular, and the company in general.

This training course is part of our collection of Facilities Management Training Courses which offer a wide range of topics to help assist you in navigating potential risks in relation to fire safety, industrial accidents and all the vital aspects of facilities and property management.

Benefits of attending

By attending this course you will:

• Understand the impact of human error on a business
• Learn about some of the psychological factors behind human error
• Navigate the minefield of managing human error
• Get to grips with key driver specific issues
• Be aware of organisational and communication failures
• Identify ways to reduce human error within your business

Who should attend?

Professionals in the transport industry who want to get to grips with understanding, managing and reducing human error within their business, including:

• Transport managers
• Transport compliance managers
• Fleet managers
• Transport directors, co-ordinators and advisors
• Logistics managers

Although transport managers (and their assistants) are the primary target audience, the course would also be of benefit to other senior managers and directors, both in the transport sector and other business sectors. 

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