
Presented by
Falconbury
Master efficient reinsurance claims management systems, key contract clauses, approval processes, long-tail claims and current UK/US market developments, equipping professionals to improve efficiency, reduce disputes and protect recoveries.
8 October 2026 »
from £599
In today’s reinsurance market, claims are where value is proven - or lost. As losses become more complex, long-tailed and global in nature, effective claims management is no longer purely operational; it is a critical driver of financial performance, contractual certainty and market reputation.
From the interpretation of key contract clauses to the management of long-tail liabilities, insolvencies and cross-border disputes, reinsurance professionals are operating in an increasingly challenging environment. Recent developments - including evolving case law, Covid-19 claims, US litigation trends and heightened scrutiny around claims control - have reinforced the need for precision, consistency and robust processes.
This intensive one-day programme provides a practical, end-to-end view of reinsurance claims management, focusing on how contracts perform in real-world scenarios. It examines the clauses that matter most, the operational challenges that arise in complex claims, and the legal and market developments shaping current best practice.
Led by experienced market practitioners, the course combines technical insight with practical application, covering:
Throughout the day, real-world examples and case insights will highlight where claims management can fail - and how it can be strengthened to improve efficiency, reduce disputes and protect recoveries.
Whether you are directly involved in claims handling or responsible for oversight and strategy, this course will equip you with the practical tools and insight needed to manage reinsurance claims with confidence in a complex and evolving market.
This training course is part of our Commercial & Business Law Training Course collection which has been designed for the in-house lawyer.
By attending this training course you will:
This training course has been specially designed for:
Phillippa Rowe, senior partner of independent reinsurance consultants Phillippa Ross & Co., has over 30 years experience of insurance and reinsurance claims in Lloyd’s and the London market and internationally. She began her reinsurance career with 15 years with the Kiln group at Lloyd’s. She currently acts as arbitrator, mediator, expert witness and technical consultant in a wide range of claims, wordings and market practice matters and writes, lectures and provides training courses on similar subjects.
Richard Cook is
Managing Director of PICC Solutions. He was previously Head of
Technical Adjusting at Charles
Taylor Insurance Services and Head of Reinsurance at Xchanging Claims
Services. He has over 37 years insurance claims experience in the
Lloyd’s and London Insurance Company Market; joining Xchanging from a
specialist Reinsurance Lloyd’s Managing Agency, where
he was the Group Claims Manager. He has served on numerous major London
Market claims committees and has appeared as a Fact Witness in coverage
litigation before various United States Federal and State Courts. He
has acted as an Expert Witness on London Market
Claims Practice in the United States Federal Court in New York and in
the High Court in London.
Russell Streeter is a Chartered Certified Accountant with over 20 years’ experience in insurance and reinsurance businesses in Europe, the Caribbean and Asia. He joined Quest Group as Associate Director in 2020, with a focus on financial reporting, modelling and due diligence. Quest is an international legacy specialist focused on acquiring discontinued insurance business and managing (re)insurance portfolios in run-off, with over half a billion dollars of claims under management.
James Bolton is a Chartered Accountant and qualified Insolvency Practitioner with over 30 years’ experience in insurance and reinsurance businesses, focusing on run-off. He joined Quest Group as Director in 2013 and is principally involved in the management and co-ordination of acquisitions into the group by utilising portfolio transfer mechanisms or outright purchases.
Liam Bedford is a legal director in the Leeds office of Kennedys, and a practicing barrister. His case load is primarily asbestos-related claims litigated in the High Court.
Liam has a specialism acting for local authorities on strategic points, such as foreseeability of risk to firemen and in respect of emerging diseases. However, Liam has experience across a wide range of disease types such as asthma, dermatitis, silicosis, HAVS and NIHL.
Liam has won several reported asbestos cases in the High Court on breach of duty such as McGowan v AMEC [2017] and on the application of the Limitation Act 1980 in Fudge v FG Minter [2018].
Liam undertakes all interim Advocacy in the county and high courts and from his pupillage has an active interest in costs litigation. Liam is a “recommended lawyer” in the 2020/21 edition of The Legal 500. In 2021, Liam was named “Young Professional of the Year” at the prestigious Insurance and Reinsurance Association Awards.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
Please contact us for pricing if you are interested in booking 5 or more delegates
8 October 2026
Live online
09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 16375
Until 03 Sep
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for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.
United Kingdom
Germany
Ireland
France
Latvia
Russia
1 day
Typical duration
Pricing from:
We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.
Contact our team to discuss your requirements:
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to our team to discuss how to: