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Falconbury

Key Current Issues and Best Practice for Managing Reinsurance Claims Training Course

An intensive course focusing on both the perennial and developing issues in the claims management arena

16 May 2025
+ 2 October 2025 »

from £599

Need help?  Enrol/reserve

Course overview

It is vital for all reinsurers to operate efficient and cost-effective claims management systems to control cost and deliver high levels of service. This is now recognised at a strategic and board level so it’s essential to keep up-to-speed with new developments. 

This one-day practical seminar focuses on the key current issues and best practice to enable reinsurance professionals to deliver efficient and service driven claims management.

During this programme you will benefit from the expert practical experience of our speaker on claims management systems, contract clauses, the approval process and guidelines, long tail claims and the impact of run-off and insolvency. Drawing on extensive experience the programme will highlight issues that can be problematic, efficiencies that can be incorporated using recent cases and industry examples as a reference.

Benefits of attending

By attending this event you will:

  • Learn to identify the key contract clauses that affect claims
  • Understand the importance of clauses being conditions precedent
  • Get to grips with the practical and legal effects of an inspection of records
  • Get up to date with current developments affecting the UK/US reinsurance market
  • Explore the reinsurance claims approval process and the pitfalls you might meet
  • Understand the documentation difficulties encountered when dealing with long-tail claims
  • Examine run-off and insolvency and the impact on reinsurance claims
  • Expand your knowledge of the Lloyds London Market Electronic Claims File

Who should attend?

This course has been specially designed for:

  • Reinsurance claims specialists
  • In-house lawyers
  • Run-off managers
  • Claims managers and underwriters
  • Reinsurance technicians
  • Wordings specialists
  • Brokers
  • Actuaries and other professional advisers

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This course will cover:

Key contract clauses from a reinsurance claims perspective – Part 1

  • Scope of business covered
  • Commencement and termination
  • Definitions of loss occurrence and of one risk
  • Follow the settlements and follow the fortunes

Key contract clauses from a reinsurance claims perspective – Part 2

  • Claims co-operation clauses and claims control clauses
  • Importance of clauses being conditions precedent:
    • Previous position under Marine Insurance Act 1906
    • Impact of UK Insurance Contracts Act 2015
  • Notification of loss
  • Impact of recent cases

Inspection of records

  • Why inspect?
  • On what basis?
  • Review of sample clauses
  • The practical and legal effects of an inspection
  • Confidentiality agreements and protocols

Current developments in the US/UK affecting the reinsurance market

  • Lead paint litigation
  • Other public nuisance claims
  • Asbestos/US – still going strong
  • Asbestos/UK – on the rise and yet to peak
  • Pharmaceuticals and medical devices/US
  • US – mould/Chinese drywall
  • US/UK – Covid 19
  • US/UK case law concerning discovery obligations on reinsurers
  • Recent cases on insolvency-related issues and on discovery issues

Long tail claims and the difficulties in tracking down relevant documentation

  • Why are long tail claims different?
  • Documentation – policy and claims
  • What types of documents exist?
  • How? Research, sources and records

Reinsurance claims management – US v the UK v Continental Europe

  • Introduction to reinsurance claims management
  • US claims management
  • UK claims management
  • Continental European claims management
  • Conclusion

Run-Off and insolvency and its impact on reinsurance claims

  • How to assess the likelihood of reinsurer insolvency
  • Obligations of the insolvent reinsurer to the cedant
  • The domino effect
  • Alternatives to insolvency

London Market electronic claims file

  • History – London Market principles
  • Outline of the system
  • Legal framework – the repository rules/SP&P
  • Implementation – Lloyd’s/companies
  • Latest developments and upgrades
  • Lloyds Claims Transformation Project

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Phillippa Rowe
Phillippa Ross & Co

Phillippa Rowe, senior partner of independent reinsurance consultants Phillippa Ross & Co., has over 30 years experience of insurance and reinsurance claims in Lloyd’s and the London market and internationally. She began her reinsurance career with 15 years with the Kiln group at Lloyd’s. She currently acts as arbitrator, mediator, expert witness and technical consultant in a wide range of claims, wordings and market practice matters and writes, lectures and provides training courses on similar subjects.

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Duncan Strachan
DAC Beachcroft

Duncan Strachan is a Partner at DAC Beachcroft LLP. He specialises in complex and international (re)insurance matters across multiple lines of business.  His current caseload advising on major energy losses in Ecuador, Peru and Colombia; monitoring US securities class action suits against non-US entities; and advising on exposure to climate change litigation.  Duncan’s focus is on international disputes and policy coverage analysis, with particular expertise in Latin America and the Caribbean, due to his familiarity with the legal and political landscape across the region. Duncan is also fluent in Spanish and regularly presents to insurers and reinsurers across the world.

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Richard Cook
PICC Solutions

Richard Cook is Managing Director of PICC Solutions. He was previously Head of Technical Adjusting at Charles Taylor Insurance Services and Head of Reinsurance at Xchanging Claims Services. He has over 37 years insurance claims experience in the Lloyd’s and London Insurance Company Market; joining Xchanging from a specialist Reinsurance Lloyd’s Managing Agency, where he was the Group Claims Manager. He has served on numerous major London Market claims committees and has appeared as a Fact Witness in coverage litigation before various United States Federal and State Courts. He has acted as an Expert Witness on London Market Claims Practice in the United States Federal Court in New York and in the High Court in London.

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Russell Streeter
Quest Group

Russell Streeter is a Chartered Certified Accountant with over 20 years’ experience in insurance and reinsurance businesses in Europe, the Caribbean and Asia. He joined Quest Group as Associate Director in 2020, with a focus on financial reporting, modelling and due diligence. Quest is an international legacy specialist focused on acquiring discontinued insurance business and managing (re)insurance portfolios in run-off, with over half a billion dollars of claims under management.

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James Bolton
Quest Group

James Bolton is a Chartered Accountant and qualified Insolvency Practitioner with over 30 years’ experience in insurance and reinsurance businesses, focusing on run-off.  He joined Quest Group as Director in 2013 and is principally involved in the management and co-ordination of acquisitions into the group by utilising portfolio transfer mechanisms or outright purchases.

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Liam Bedford
Kennedys Law

Liam Bedford is a legal director in the Leeds office of Kennedys, and a practicing barrister. His case load is primarily asbestos-related claims litigated in the High Court.

Liam has a specialism acting for local authorities on strategic points, such as foreseeability of risk to firemen and in respect of emerging diseases. However, Liam has experience across a wide range of disease types such as asthma, dermatitis, silicosis, HAVS and NIHL.

Liam has won several reported asbestos cases in the High Court on breach of duty such as McGowan v AMEC [2017] and on the application of the Limitation Act 1980 in Fudge v FG Minter [2018].

Liam undertakes all interim Advocacy in the county and high courts and from his pupillage has an active interest in costs litigation. Liam is a “recommended lawyer” in the 2020/21 edition of The Legal 500. In 2021, Liam was named “Young Professional of the Year” at the prestigious Insurance and Reinsurance Association Awards.

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NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

16 May 2025

Live online

09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 15460

  • GBP 599 699
  • EUR 839 979
  • USD 963 1,119

Until 11 Apr

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Not ready to book yet?

for 7 days, no obligation

2 October 2025

Live online

09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 15461

  • GBP 599 699
  • EUR 839 979
  • USD 963 1,119

Until 28 Aug

View basket 

 
Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.

United Kingdom

  • ACE Tempest Re Europe
  • Argenta Syndicate Management Ltd
  • Brit Insurance
  • Canopius Services Ltd
  • Catalina Holdings (Bermuda) Ltd
  • Enstar EU Ltd
  • GRF Services
  • Lloyd's of London
  • PRO Insurance Solutions Ltd
  • QBE Management Services (UK) Ltd
  • R&Q Insurance Services
  • Reynolds Porter Chamberlain LLP
  • Steptoe & Johnson
  • Whittington Insurance Services Ltd

Germany

  • AXA Versicherung AG
  • Omega Europe GmbH
  • Protection Reinsurance Intermediaries AG
  • R+V Versicherung AG
  • Wüstenrot & Württembergische AG

Ireland

  • HSBC Insurance (Ireland) Ltd
  • Mitsui Sumitomo Reinsurance Ltd
  • The Lawrence Re Ireland Ltd

France

  • Paris- Re

Latvia

  • Motor Insurers Bureau of Latvia

Russia

  • CJSC Insurance Joint Stock Company "Allianz"

Enrol/reserve

Run Key Current Issues and Best Practice for Managing Reinsurance Claims Live online for your team

1 day

Typical duration

Pricing from:

  • GBP 400
  • Per attendee, based on 10 attendees
  • Course tailored to your requirements
  • At your choice of location, or online

 

We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Yesim NURKO
Training expert

+44 (0)20 7749 4749

inhouse@ipi.academy