Presented by
Falconbury
An intensive course focusing on both the perennial and developing issues in the claims management arena
16 May 2025
+ 2 October 2025 »
from £599
It is vital for all reinsurers to operate efficient and cost-effective claims management systems to control cost and deliver high levels of service. This is now recognised at a strategic and board level so it’s essential to keep up-to-speed with new developments.
This one-day practical seminar focuses on the key current issues and best practice to enable reinsurance professionals to deliver efficient and service driven claims management.
During this programme you will benefit from the expert practical experience of our speaker on claims management systems, contract clauses, the approval process and guidelines, long tail claims and the impact of run-off and insolvency. Drawing on extensive experience the programme will highlight issues that can be problematic, efficiencies that can be incorporated using recent cases and industry examples as a reference.
By attending this event you will:
This course has been specially designed for:
Phillippa Rowe, senior partner of independent reinsurance consultants Phillippa Ross & Co., has over 30 years experience of insurance and reinsurance claims in Lloyd’s and the London market and internationally. She began her reinsurance career with 15 years with the Kiln group at Lloyd’s. She currently acts as arbitrator, mediator, expert witness and technical consultant in a wide range of claims, wordings and market practice matters and writes, lectures and provides training courses on similar subjects.
Duncan Strachan is a Partner at DAC Beachcroft LLP. He
specialises in complex and international (re)insurance matters across
multiple lines of business. His current caseload advising on major
energy losses in Ecuador, Peru and Colombia;
monitoring US securities class action suits against non-US entities;
and advising on exposure to climate change litigation. Duncan’s focus
is on international disputes and policy coverage analysis, with
particular expertise in Latin America and the Caribbean,
due to his familiarity with the legal and political landscape across
the region. Duncan is also fluent in Spanish and regularly presents to
insurers and reinsurers across the world.
Richard Cook is
Managing Director of PICC Solutions. He was previously Head of
Technical Adjusting at Charles
Taylor Insurance Services and Head of Reinsurance at Xchanging Claims
Services. He has over 37 years insurance claims experience in the
Lloyd’s and London Insurance Company Market; joining Xchanging from a
specialist Reinsurance Lloyd’s Managing Agency, where
he was the Group Claims Manager. He has served on numerous major London
Market claims committees and has appeared as a Fact Witness in coverage
litigation before various United States Federal and State Courts. He
has acted as an Expert Witness on London Market
Claims Practice in the United States Federal Court in New York and in
the High Court in London.
Russell Streeter is a Chartered Certified Accountant with over 20 years’ experience in insurance and reinsurance businesses in Europe, the Caribbean and Asia. He joined Quest Group as Associate Director in 2020, with a focus on financial reporting, modelling and due diligence. Quest is an international legacy specialist focused on acquiring discontinued insurance business and managing (re)insurance portfolios in run-off, with over half a billion dollars of claims under management.
James Bolton is a Chartered Accountant and qualified Insolvency Practitioner with over 30 years’ experience in insurance and reinsurance businesses, focusing on run-off. He joined Quest Group as Director in 2013 and is principally involved in the management and co-ordination of acquisitions into the group by utilising portfolio transfer mechanisms or outright purchases.
Liam Bedford is a legal director in the Leeds office of Kennedys, and a practicing barrister. His case load is primarily asbestos-related claims litigated in the High Court.
Liam has a specialism acting for local authorities on strategic points, such as foreseeability of risk to firemen and in respect of emerging diseases. However, Liam has experience across a wide range of disease types such as asthma, dermatitis, silicosis, HAVS and NIHL.
Liam has won several reported asbestos cases in the High Court on breach of duty such as McGowan v AMEC [2017] and on the application of the Limitation Act 1980 in Fudge v FG Minter [2018].
Liam undertakes all interim Advocacy in the county and high courts and from his pupillage has an active interest in costs litigation. Liam is a “recommended lawyer” in the 2020/21 edition of The Legal 500. In 2021, Liam was named “Young Professional of the Year” at the prestigious Insurance and Reinsurance Association Awards.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
Please contact us for pricing if you are interested in booking 5 or more delegates
16 May 2025
Live online
09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 15460
Until 11 Apr
Not ready to book yet?
for 7 days, no obligation
2 October 2025
Live online
09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 15461
Until 28 Aug
Not ready to book yet?
for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.
United Kingdom
Germany
Ireland
France
Latvia
Russia
1 day
Typical duration
Pricing from:
We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.
Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: