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Management Forum

The Leadership and Management Summer School

This highly interactive 4-day leadership summer school is designed to give aspiring leaders the opportunity to enhance existing skills, explore current trends and thinking, and ensure sustainability and growth by adopting a compassionate approach to leadership.

16-19 July 2024 »
from £1699

Need help?  Enrol or reserve

Overview and who should attend:

This highly interactive 4-day leadership Summer School is designed to give aspiring leaders the opportunity to enhance existing skills, explore current trends and thinking, and ensure sustainability and growth by adopting a compassionate approach to leadership.

The programme will appeal to all current and aspiring leaders / managers in all organisations regardless of hierarchy or industry, as well as people who are united around the belief that “I can do better when it comes to influencing others at work”.

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.

Module 1 – Developing my Leadership Brand

Whether we have thought about it or not, in today’s tough corporate and business environment we all have a brand. In effect, people talk about us at work and what they say about us is in part a big reflection of our brand. Having a brand is not about excessive self-promotion or shouting out about how great we are, it is about thinking about our strengths and how best we contribute to the world of work, and then ensuring that we play to these strengths and let other people around us know what our capabilities and competences are.

This module is designed to help you understand & reflect on your own leadership brand, to enjoy more positive working relationships and achieve greater personal and business success. You will work on developing your own personal brand, as well as identifying ways in which you can improve your influence and effectiveness in the workplace.

Core objectives:

  • Understand your fundamental influencing strategies
  • Enhance your own Personal Leadership Brand
  • Apply effective influencing strategies to build your Brand Equity
  • Achieve improved outcomes in your presentations and meetings

Module 2 – Managing the Intergenerational Workplace

This module will look at what Leaders and Managers can do to manage a blended workforce spanning four generations, that vary in their work ethics, ideas about work-life balance and long-term career goals. Practical tips will be discussed on managing intergenerational issues and how to prepare a strategy for increasing levels of inclusivity and respect with your own teams and individual team members.

Core objectives:

  • Understand the definition of the four working generations currently found within the workplace (Baby Boomers, Gen X, Millennials, Gen Z)
  • Explore a range of practical tips to help manage intergenerational teams
  • Develop a strategy to take back to your business to increase the level of inclusivity and respect needed for teams and departments as well as individual staff members

Module 3 – Placing People at the Centre of the Triangulation of Policy, Process & Practice

Too often organisations’ policies don’t genuinely relate to their everyday practice. This results in there being no link between what is written in the policies and what is actually happening in the workplace on a day-to-day basis.

Policies need to be living, working documents whilst processes are the essential vein between policies and practice, ensuring that the key components referred to in the policies are evident in practice.

This module will provide a clear understanding of the independent yet interdependent nature of Policy, Process and Practice, focusing on the importance of putting people at the centre of this triangulation.

Core objectives:

  • Identify the core working policies that are needed in your organisation
  • Ensure policies are ‘live’, current, working documents
  • Regularly review policies to guarantee they genuinely relate this to everday practice
  • Link what is written in the policies to what is actually happening in the workplace on a day to day basis 
  • Establish the importance of processes as the essential vein between policies and practice
  • Create clear and accessible processes that provide the benchmark for best practice
  • Outline what’s meant to be done, how it’s meant to be done, when it’s meant to be done, where it’s meant to be done, who’s is responsible and who needs to be involved, and ultimately, why it is being done
  • Effectively communicate process flow charts to employees, and establish a system of regular observations to ensure that they are following the process flow chart.
  • Involve employees in the review of each process flow chart
  • Encourage employees to contribute to the ongoing update and development of the process flow charts and the introduction of new flow charts

Module 4 – Compassionate Leadership and Successful, Sustainable Organisational Growth

Compassionate leadership increases staff engagement and satisfaction, and results in improved financial performance. Compassionate leaders provide clear goals and good team leadership within a psychologically safe environment, which leads to lower levels of stress. In organisations where there is an absence of compassionate leadership, staff report high levels of work overload, less influence over decision-making and there are poorer outcomes.  

This module will discuss what compassionate leadership is and how this differs from other forms of leadership. It will explain the direct link between compassionate leadership and successful, sustainable organisational growth.

Core objectives:

  • Learn and explore ways to engage and motivate your staff with high levels of wellbeing, which in turn will result in high-quality productivity and improved financial performance.
  • Develop compassionate leadership approaches which will facilitate crucial conversations about inclusion, addressing inequities and discrimination in the workplace.
  • Support your teams with clear goals and good team leadership, which will dramatically lower levels of stress.
  • Establish rigorous performance management of individuals, teams, organisations and systems through authentic compassionate leadership

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The The Leadership and Management Summer School course will cover:

Module 1 – Developing my Leadership Brand

Session 1: Objectives and introductions

  • The Importance of “Being Present”
  • The changing role of leadership in today’s digital and hybrid world of work
  • Thinking about your Personal Brand and its key components
  • Presenting my Brand

Session 2: Are you a Projector or Attractor type Leader?

  • Understanding your basic influencing strategies
  • Learning about the Compliance and Commitment Continuum
  • Avoiding the ‘Judgemental’ trap!
  • Understanding the different influencing styles and their impact on others
  • Recognising the choices, you make, when dealing with others
  • The Leadership P&L and Balance Sheet of Managing People
  • What do I secure now and what do I need I secure moving forward?

Session 3: Presenting your Leadership Brand

  • Understanding the Leadership Brand others currently see
  • Learn about the factors that contribute to your personal Brand power.
  • How consistent is my Brand? What’s my level of congruence?
  • Understanding your physiology and ‘the autobiography of how you move’
  • Recognising that you cannot NOT communicate.
  • Managing your Personal Brand – Am I making the best of my asset base?
  • What are my Brand Features and Benefits?
  • Getting feedback about your Brand and Influencing Strategies

Session 4: Mapping Your Stakeholders as a Leader

  • Identifying your stakeholders – their needs and wants
  • Where are you spending your time?
  • Is it maximising your Brand value and contribution?
  • What you need to be doing moving forward?

Session 5: Building a Trusted Leadership Brand

  • Understanding how trust equity is earned and how it is eroded!
  • What is the level of Trust I enjoy with people I work with and lead?
  • How does my ‘Trusted’ Leadership Brand look?
  • Mapping your key trust relationships as a leader
  • What do I need to be working on as a Trusted Leader?

Session 6: Understanding self and others – Influencing and impacting on others

Recognising the key difference between who you are and your actual effectiveness. 

  • Understanding your internal beliefs and how they shape your behaviours and Brand.
  • Recognising the strengths of our beliefs and their limitations
  • Identifying your positive and negative beliefs
  • Managing my beliefs when under pressure
  • Recognising the beliefs patterns of others – boss, peers, team, customers, stakeholders
  • Implications for my influencing strategies and brand?
  • Do I need to make some changes?

Session 7: Pulling it all together

  • Programme summary and review
  • Feedback consolidation
  • What I have learnt about myself and others
  • Recognising My Leadership Brand
  • Making it happen – action-planning

Module 2 – Managing the Intergenerational Workplace

Session 1: The four working generations - a definition

  • Baby Boomers
  • Gen X
  • Millenials
  • Gen Z

Session 2: Creating a culture of inclusion

Managing differences

  • Work ethic
  • Work-life balance
  • Career planning
  • Achieving generational give and take

Module 3 – Placing People at the Centre of the Triangulation of Policy, Process & Practice

Session 1: How effective are your policies?

  • What constitutes an effective policy?
  • Analysing organisational need and prioritising policies
  • Identifying and understanding the key components of the identified policy

Session 2: What is a productive process and why are processes integral to high quality practice?

  • Establishing clear process flow charts and ensuring compliance
  • Identifying the what, how, when, where, who and why of each process flow point
  • The role of monitoring and reviewing process implementation to ensure policy is reflected in practice

Session 3: The essential role of people in putting process detailed policies into practice

  • Engaging and involving people
  • Continuously improving through identifying agreed goals
  • Providing a benchmark for best practice
  • Effective observations and monitoring
  • Achieving and embedding shared organisational ownership
  • Increased performance and productivity
  • Successful recruitment and retention

Module 4 – Compassionate Leadership and Successful, Sustainable Organisational Growth

Session 1: What is compassionate leadership?

  • Identifying the core components of compassionate leadership
  • Establishing effective working relationships
  • Utilising efficient communication
  • Implementing essential behaviours 

Session 2: How does compassionate leadership differ from other forms of leadership?

  • Empathising with colleagues / employees
  • Effective support, response and enablement
  • Finding shared solutions to problems within an inclusive, safe workplace environment

Session 3: The direct link between compassionate leadership and successful, sustainable organisational growth

  • Why compassionate leadership matters
  • Engaging and motivating colleagues / employees resulting in high-quality performance
  • Creating genuine inclusion - addressing inequities and discrimination in the workplace
  • Rigorous performance management - setting clear performance goals and targets
  • Identifying the organisation’s greatest asset
  • Optimising recruitment and retention

Session 4: How can compassionate leadership be achieved in practice?

  • Prioritising engagement, motivation and inspiration
  • Focusing on interests, passions, and growth aspirations
  • Providing an appropriate programme of ongoing training and development
  • Whole team implementation, monitoring and review
  • Resilient individuals and resilient organisations

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Mark Thomas
Performance Dynamics Management Consultants

Mark Thomas is a global business consultant, author and speaker specializing in leadership, organisation development and human resource management. An enthusiastic student of organisations, Mark’s consulting work has taken him around the globe to cities such as, Istanbul, Luanda, Moscow, New York, Reykjavik, Sydney & Tokyo. Having observed many “hyped” organisational initiatives and fads come and go, Mark is fascinated by how organisations function and operate.

A passionate advocate of organisations that enable individuals to connect and flourish through value creation, Mark is a founding member of the Powerful Conversations Group and a Partner of the Future Work Forum.

Following a successful career with NCR, Unigate and Price Waterhouse Management Consultants, Mark founded Performance Dynamics, a development consultancy that has worked with global clients including: Barclays Capital, Cargill, C&A, DFDS DHL, Engie, Ferguson, gategroup, Hitachi, HSBC, IKEA, KNPC, Microsoft, Pandora, Pfizer, Red Bull, Rexam, Stibo Systems, Sony, Tata Steel, Time Warner, UBS and Unilever.

Mark regularly designs and facilitates a wide range of business planning and organisation change initiatives. In addition, he manages several executive development & leadership, programmes including coaching and internal consulting and business partnering.

Based in Monmouth, Wales, Mark has also worked as an Adjunct Professor at the Tias School for Business and Society in Holland and consulted with organisations such as the American Management Association (AMA), Management Centre Europe (MCE) and the Middle East Management Centre.

As a Welshman, Mark is genetically predisposed to follow Welsh rugby and is a keen motorcyclist and jazz fan.

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Geoff Marsh

Geoff Marsh is the Managing Director of Dansam Ltd, a training company that began in September 1999. 

Geoff started his career as a presenter in 1986 on the Lloyds Bank's 'Customer First' Programme. This was one of the largest series of roadshow workshops in the world at that time. The programme was seen by approximately 70,000 staff.

Geoff has presented courses with Management Forum for nearly 20 years.

In addition he has delivered training and coaching programmes for Robert Bosch Ltd, London Underground, Scottish and Newcastle Breweries, Rohm and Haas, Serono Pharmaceuticals, Domino Printing UK Ltd, Kall Kwik Printing, The Engineering and Physical Sciences Research Councils, Linton Lubricants, Halliburton, Interserve Project Services, The Midlands Co-op Funeral Division and many others.

Geoff has particular expertise in the financial services sector and his clients include organisations such as Coutts, Acin, Barclays Wealth, Lombard Odier, Lloyds Bank IPB,  JP Morgan, Citibank, Bank Of Vietnam, Bank Of Singapore, Siam Commerce Bank, Bank of Georgia, Caledonia Investments,  Unigestion,  Taib Securities, , Asquith, Cheviot Asset Management, Ernst & Young, Nationwide, Fleming Family and Partners and Rothschilds.   His work for these organisations has ranged from management and leadership skills, teambuilding, communication, presentation skills, front line sales and negotiation training as well as dealing with demanding clients, cold calling and asking for referrals. 

As a trainer and presenter, Geoff has been involved with conferences, seminars and roadshows for organisations such as Kall Kwik, The Color Company, Alphagraphics,  Regus, Great Western Railways, Wessex Water, Vision Box, Viapath and The Zoological Society of London.

Geoff is an international trainer and presenter and has worked outside the UK for organisations such as United Airlines, American airlines, Qatar Airways, BNP Paribas, HSBC, OCBC, Maybank and Unichem

He has been a visiting lecturer on the Swiss Finance Institute executive IWEMBA (International Wealth Management Executive MBA) programme. He has been a guest lecturer with the IE Business school in Madrid and has worked with the Singapore Wealth Management Institute (WMI) and the Singapore Management University for more than 14 years on their Masters in Finance programme (in conjunction with the Singapore Management University and the Nanyang University of Technology.

In addition Geoff is also much sought after as a presenter and after-dinner speaker. He has had his own weekly radio shows on Swindon FM and Swindon 105.5. He is the author and co-author of several books including 'High Performance Presentation Skills', ‘A Sixty minute Guide To Powerful Presentations’, ‘A Sixty minute Guide to Developing Key Accounts’ ‘A Sixty Minute Guide To Franchising’, and ‘A Sixty Minute Guide To Direct Mail’. 





















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Claire Mould
Curve Strategic

With over thirty years’ experience of working in and with the public, corporate, and charitable sectors, Claire has expertise in providing strategic, analytical, emotionally intelligent solutions that engender, inform, facilitate and embed growth through compassionate leadership.

Extending from post-doctoral studies on neurology, specifically the link between emotional intelligence and cognitive intelligence, Claire has written, presented, and worked at a national, European, and international level and has published several research papers and books.

In her previous time as a CEO of various charities, she has practical experience in the art of compassionate leadership and has developed a real passion for helping individuals and organisations to optimise their growth potential.

In addition to her work as a facilitator, delivering sessions and presenting, Claire also works as an independent consultant providing emotionally intelligent strategic solutions, embedding compassionate leadership and maximising growth.

In her spare time, Claire runs for mental health and wellbeing, including running marathons and ultra marathons.

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NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

16-19 July 2024

Summer school

Rembrandt Hotel

09:00-17:00 UK (London)
Course code 13869
Optional £275/€395/$450 per night

  • GBP 1,699 2,099
  • EUR 2,449 3,009
  • USD 2,805 3,429

Until 11 Jun

  • 4 days classroom-based training
  • Optional accommodation - 4 nights including breakfast, checking in the day before the course
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

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Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Training expert

+44 (0)20 7749 4749