This programme will provide a clear understanding of the independent yet interdependent nature of Policy, Processes, and Practice. Focusing on the importance of putting people at the centre of this triangulation.
21 July 2023
+ 27-28 November 2023, 21 March 2024
Too often organisations’ policies don’t genuinely relate to their day to day practice. They simply reflect what is formally required and they are only reviewed when it is formally necessary to do so. This results in there being no link between what is written in the policies and what is actually happening in the workplace on a day to day basis. Even though employees may read policies during their induction these policies are rarely seen as ‘work instructions’ or referred to again during day to day practice.
Policies need to be living, working documents. Processes are the essential vein between policies and practice, ensuring that the key components referred to in the policies are evident in practice.
Processes need to be a clear and accessible outline of what’s meant to be done, how it’s meant to be done, when it’s meant to be done, where it’s meant to be done, who is responsible and who needs to be involved, and ultimately, why it is being done.
This programme will provide a clear understanding of the independent yet interdependent nature of Policy, Processes, and, Practice. Focusing on the importance of putting people at the centre of this triangulation.
This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.
You will learn how to:
This course is relevant for existing leaders / managers, as well as those new or aspiring to a management role, who want to achieve greater success by enhancing their leadership skills through adopting a compassionate approach.
With over thirty years’ experience of working in and with the public, corporate, and charitable sectors, Claire has expertise in providing strategic, analytical, emotionally intelligent solutions that engender, inform, facilitate and embed growth through compassionate leadership.
Extending from post-doctoral studies on neurology, specifically the link between emotional intelligence and cognitive intelligence, Claire has written, presented, and worked at a national, European, and international level and has published several research papers and books.
In her previous time as a CEO of various charities, she has practical experience in the art of compassionate leadership and has developed a real passion for helping individuals and organisations to optimise their growth potential.
In addition to her work as a facilitator, delivering sessions and presenting, Claire also works as an independent consultant providing emotionally intelligent strategic solutions, embedding compassionate leadership and maximising growth.
In her spare time, Claire runs for mental health and wellbeing, including running marathons and ultra marathons.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
Please contact us for pricing if you are interested in booking 5 or more delegates
21 July 2023
09:00-17:00 UK (London) (UTC+01)
10:00-18:00 Paris (UTC+02)
04:00-12:00 New York (UTC-04)
Course code 13003
Until 16 Jun
27-28 November 2023
13:30-17:00 UK (London) (UTC+00)
14:30-18:00 Paris (UTC+01)
08:30-12:00 New York (UTC-05)
Course code 13004
Until 23 Oct
21 March 2024
09:00-17:00 UK (London) (UTC+00)
10:00-18:00 Paris (UTC+01)
05:00-13:00 New York (UTC-04)
Course code 13005
Until 15 Feb
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: