Presented by
Falconbury
Effective Management of External Service Providers - an essential guide for in-house lawyers Training Course
Identifying and engaging with the best service providers is a challenge for all lawyers. This event will bring you fully up to date with how to select and pursue the optimal service and remuneration options to get the best value for money.
2 Dec 2022 + 4 more dates
- Format: Live online
- CPD: 3 hours for your records
- Certificate of completion
Overview
Selecting and engaging with those who provide services to your business can be a mixed experience. Often, if not handled in the best way, the benefits outweigh the time and the cost expended. Getting the relationship right from the start is key - from understanding the need to engage external providers, through to working closely with them to achieve common goals.
This webinar will provide practical guidance on the whole journey from initial selection, engagement, though to day-to-day management and handling problems when they arise.
Benefits of attending
- Learn best practice for researching and identifying the best service providers
- Understand the terms of engagement and how to make them work for you
- Measure the performance of the providers through assessment and review
- Establish strong working relationships that can be built on
- Address issues and troubleshoot problems
Who should attend?
This interactive live webinar is especially for in-lawyers but is also very relevant for anyone who manages or deals day-to-day with service providers, including finance teams and commercial businesses executives.
The Effective Management of External Service Providers - an essential guide for in-house lawyers course will cover:
Researching, 'beauty parading' and selecting your service provider
Terms of engagement and financials
Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Building and maintaining the relationship
Regular meetings and reviews
Addressing issues, troubleshooting and difficult conversations
Ending a relationship
Richard Allen
Richard Allen brings approaching 40 years of unique commercial experience to his roles within Burcher Jennings, Validatum and Virtual Pricing Director. He was one of the first professionals to achieve Costs Lawyer status, and is one of a select group of Costs Lawyers to have made partner in a solicitor’s practice.
Since starting out in 1983, Richard has worked his way through both fee earning and costs, dealing with commercial debt recovery, bankruptcy and insolvency, before specialising in personal injury litigation and developing costs expertise. His exceptional work has seen him handling significant litigation and costs caseloads for major City of London, West End and national law firms.
During his career, Richard’s expertise has seen him instrumental in establishing several litigation and costs departments and managing costs teams across multiple office locations, as well as having a central role managing a regional law firm as a partner. Richard has set-up and managed a Costs Department for a top 100 national law firm, in addition to having a significant management role in that practice.
Richard plays a pivotal role in driving the full-service nature of the business, working with clients to boost profitability through a focus on pricing, costs, project and case management, as well as funding. He frequently provides advice in other areas, especially retainers, costs budgeting,
time capture and recovery, WIP valuation, as well as procurement and tender applications. Richard has significant expertise in forensic costs audits and fee disputes, as well as law firm financial due diligence.
He is an experienced trainer, delivering masterclasses in pricing and costs across the UK and internationally, as well as developing bespoke training
programs for clients. He coaches businesses and individuals, who benefit from his hands-on, practical experience. Richard is also a consultant with Validatum, the leading international legal services pricing consultancy and ground-breaking pricing tech business, Virtual Pricing Director.
Richard is a founding and the longest serving non-executive director of the Costs Lawyer Standards Board (CLSB), an accredited counter fraud technician and an accredited mediator. He regularly gives presentations to law firms, the bar, accountants and insurers, on a wide range of subjects. He is accredited by CLSB as a Training Provider (CPD).
Book Effective Management of External Service Providers - an essential guide for in-house lawyers Live online training
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
- 30% off the 2nd delegate*
- 40% off the 3rd delegate*
- 50% off the 4th delegate*
Please contact us for pricing if you are interested in booking 5 or more delegates
2 Dec 2022
Live online
13:30-17:00 UK (London) (UTC+00)
14:30-18:00 Paris (UTC+01)
08:30-12:00 New York (UTC-05)
Course code 12049
- GBP 299 349
- EUR 429 499
- USD 501 579
Until 28 Oct
- 3 hours of live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
27 Mar 2023
Live online
13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12523
- GBP 299 349
- EUR 439 509
- USD 501 579
Until 20 Feb
- 3 hours of live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
7 Jun 2023
Live online
13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12190
- GBP 299 349
- EUR 439 509
- USD 501 579
Until 03 May
- 3 hours of live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
12 Sep 2023
Live online
13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12292
- GBP 299 349
- EUR 439 509
- USD 501 579
Until 08 Aug
- 3 hours of live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
1 Dec 2023
Live online
13:30-17:00 UK (London) (UTC+00)
14:30-18:00 Paris (UTC+01)
08:30-12:00 New York (UTC-05)
Course code 12450
- GBP 299 349
- EUR 439 509
- USD 501 579
Until 27 Oct
- 3 hours of live online training
- Browser-based, no download usually required
- See presenters and interact with fellow attendees
- Download documentation and certification of completion
- Fair transfer and cancellation policy
Not ready to book yet?
for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.
United Kingdom
- SRK Consulting (UK) Ltd
- wrd
