This interactive course will help you to develop key conflict resolution skills as an important HR conflict management tool to empower and support your staff to manage conflict effectively.
2-3 Aug 2022 + 1 more date
The damaging effects of conflict on relationships and workplaces present on-going challenges for individuals, teams and employers. Managing conflict can be challenging for many people and getting the right intervention to prevent escalation is vital as many process result in lingering issues and unresolved emotions. This interactive course will help you to develop key conflict resolution skills as an important HR conflict management tool to empower and support your staff to manage conflict effectively
This interactive course will be suitable for all HR professionals who want to learn how to manage and resolve conflict in the workplace.
Outline the styles of behaviour you find difficult to deal with and explore what may be driving the behaviour
Learn your own personal style and develop an approach for managing conflict that moves from confrontation to collaboration
Nicole Eisele, Director of Eisele Consulting, holds qualifications in psychology, mediation, coaching and law and currently teaches the psychology of conflict, restorative Justice and negotiation on a Master's programme at the University of Westminster in addition to running her own mediation, coaching and training consultancy. Nicole believes in the power of working with teams and individuals as they increase awareness and understanding of the organisational systems they work in. Nicole is passionate about the results that can be achieved through good quality conversations.
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
2-3 Aug 2022
13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12042
16 Nov 2022
09:00-16:30 UK (London)
Course code 12043
Until 12 Oct
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: