Effective Communication Skills for Managers Training Course

Course Overview

In today’s fast-paced workplace where people are on constant information overload, easily distracted, and engrossed in their own personal devices, managers need to adopt a new skill set to ensure that they communicate clearly and actually get things done. Effective management communication and influencing skills have never been more important, to not only help maintain productivity but also to enhance team dynamics and improve staff retention.

This 1-day highly interactive workshop will cover specific techniques to help you communicate with brevity and impact, elegantly transition a conversation in difficult situations and inspire others to action.

This course will also consider the key elements of emotional intelligence (EI) and why EI counts in managing and leading others.  We will also discuss how to provide feedback and conduct crucial conversations, including advice on one of the most underrated communication skills:  listening

Throughout the programme there will be opportunities for self-assessment and reflection that will leave you with a better understanding of your strengths as a communicator, manager, and leader, as well as your areas for improvement.

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.

Benefits of Attending

• Recognise the impact you have on others and how to tailor your communication style accordingly
• Learn how to communicate with brevity and impact to become a more effective manager
• Understand the position and needs of other people, particularly those you work closely with, including staff and external stakeholders
• Explore how vocal tone and body language affect the quality of your communication and how they can either build trust or detract from it
• Learn how to develop a high-performing team

Who Should Attend?

This course is relevant for existing leaders / managers, as well as those new or aspiring to a management role, who want to achieve greater success by enhancing their communication skills to a higher level.

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