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Diversity, Equality and Inclusion at Work

Me, myself and others.

Find out more

  • Format: Bespoke training
  • CPD: 1.5 hours for your records (depending on your requirements)
  • Certificate of completion


Now is a time of great focus and conversation around how people work together following the spotlight shone by the #METOO movement as well as #BLACKLIVESMATTER.

Recent case law (Allay (UK) Ltd v Gehlen) has demonstrated that it will not be enough for employers to merely put in place ‘tick box’ style, ‘stale’ training on equal opportunities issues. In fact, the suggestion is clear that training in this area should be regularly refreshed too. Using an expert trainer, this programme will use real cases to highlight where it can all go wrong and what every employee should be aware of in this area at work.

Benefits of attending:

  • This programme will explore how your behaviour impacts not just your own performance, but that of others.
  • You will learn how to deliver your best as well as how to include, engage and collaborate better with your colleagues.
  • Not only do great working relationships make good business sense, but there is also a minimum standard every co-worker should respect when it comes to how they behave at work. You will learn what your are required to do to comply with the Equality Act and accompanying guidelines.
  • You will leave this programme familiar with the dangers of bias (unconscious and otherwise), stereotyping, micro-aggressions as well as the concept of the positive bystander.

By the end of this course you will have:

  • Learned what every colleague should know about equality, diversity, inclusion and fair treatment at work including how to avoid discrimination and enable an harassment free workplace
  • Knowledge of what behaviours, language, and attitudes promote a respectful and inclusive environment
  • A thorough understanding that the concept of diversity, equality and inclusion goes beyond policy and compliance
  • An up to date overview of the different protected characteristics and types of discrimination our legislation in the UK outlaws
  • An appreciation of the power of bias and assumption and understand how acting as the positive bystander can change a workplace culture

Expert Trainer

Toni Trevett FCIPD

Toni Trevett FCIPD is a mediator, consultant, and trainer in the related areas of People Management, Personal Development, Employee Relations and HR skills for both managers and HR specialists alike. She is also a management development coach working with some large multinationals on an on-going basis.

She is the founder of CompleteHR Ltd and clients have included Stihl, British American Tobacco Schlumberger, Shell, The Telegraph, Societe Generale, AAT, Invesco, Mitsubishi, Talbot Underwriting, Warner Brothers, Pepsi, Paramount, Walkers Snacks as well as numerous others and SME’s.

In addition to running public programmes, she works with numerous smaller organisations consulting, training and providing ongoing assistance to help them to improve their HR and people management.

Toni has been delivering training in this field throughout her career, has conducted numerous investigations into bullying, harassment and discrimination at work and draws upon her considerable knowledge sitting as a Tribunal member for South London.

Although she has been consulting and training now for many years her last employed position was as an HR Director within the BAA group.


  • The Law
    • In this session, we will give an overview of the Equality Act 2010. We will look at the scope of protection and some of the key definitions. The aim is to provide delegates with a broad understanding of the UK’s legislation and their responsibilities as colleagues of others.
  • The myths
    • In this session we will focus on what some employees believe escapes falling foul of the law ie non-personal remarks, jokes, banter, unintentional upset etc.
  • DEI in practice
    • It is critical to the success of this programme that delegates should emerge with a clear understanding about what constitutes appropriate workplace behaviour, and, even more importantly, to be able to identify what conduct is inappropriate. Using real case law attendees will build up a picture of what an inclusive working environment looks like.
  • Bias and how to deal with it
    • There are so many common types of bias and we will discuss the main ones, however research has shown it is more effective to find ways to thwart and stop its negative affect in the workplace. Looking at recruitment by way of an example this is why so many employers try now to avoid name bias and have a more diverse intake of new starters by holding structured recruitment processes to avoid bias.
    • Additionally promoting the positive bystander as a concept will be discussed as it encourages the majority ‘those that include’ to challenge the minority ‘those that exclude’ by taking appropriate action as well as highlighting and discussing areas of concern when they arise

Run Diversity, Equality and Inclusion at Work Bespoke training for your team

  • Course tailored to your requirements
  • At your choice of location, or online


We don't have any currently scheduled dates for this course but we can customise it to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training expert Aleksandra Beer to discuss your requirements:

Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749