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Trust – The Enabler of Powerful Conversations: A Leadership Masterclass

90 minute live webinar 13:00 (UK/London Time Zone)

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  • Format: Bespoke training
  • CPD: 1.5 hours for your records (depending on your requirements)
  • Certificate of completion

The Masterclass Context

All organisations face a fast-changing future. Covid 19, Digitisation, AI, Big Data & Robotics are all posing huge challenges to our ways of organising and doing business. In today’s organisation there can be no more sacred cows. No longer can we allow people to feel inhibited by the boss or “political” corporate cultures. So, now more than ever, we need to empower people to speak their truths and share their ideas and creativity. We need to enjoy deep conversations at all levels of our organisations on what’s working, not working and the future. Tapping into the perspectives and creativity of all employees will become a key leadership skill. The ability to engage in powerful conversations will determine future organisation success and growth.

Trust & powerful conversations have never been more important in helping to shape our new world of work and our organisations. This Masterclass will introduce participants to some of the essential thinking and skills necessary for leaders to enable powerful conversations. Focusing primarily on the notion of “trust” it will provide practical perspectives and leadership actions.

Session outline

  • In this 90 minute, inter-active webinar, Peter Lester and Mark Thomas will draw on both corporate and individual examples to highlight the dramatic impact of trust on working relationships and organizational performance.
  • They will set out strategies & techniques to help individuals and organisation leaders develop a climate of trust so that powerful conversations can become a key part of an organisation’s culture.
  • The session will ask participants to share their experiences and perspectives.

The Masterclass will introduce participants to Mark and Peter’s 2 day programme: ‘Mastering Powerful Conversations for a Fast-Changing World’.

Peter Lester

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Mark Thomas

Mark Thomas is a global business consultant, author and speaker specializing in leadership, organisation development and human resource management. An enthusiastic student of organisations, Mark’s consulting work has taken him around the globe to cities such as, Istanbul, Luanda, Moscow, New York, Reykjavik, Sydney & Tokyo. Having observed many “hyped” organisational initiatives and fads come and go, Mark is fascinated by how organisations function and operate.

A passionate advocate of organisations that enable individuals to connect and flourish through value creation, Mark is a founding member of the Powerful Conversations Group and a Partner of the Future Work Forum.

Following a successful career with NCR, Unigate and Price Waterhouse Management Consultants, Mark founded Performance Dynamics, a development consultancy that has worked with global clients including: Barclays Capital, Cargill, C&A, DFDS DHL, Engie, Ferguson, gategroup, Hitachi, HSBC, IKEA, KNPC, Microsoft, Pandora, Pfizer, Red Bull, Rexam, Stibo Systems, Sony, Tata Steel, Time Warner, UBS and Unilever.

Mark regularly designs and facilitates a wide range of business planning and organisation change initiatives. In addition, he manages several executive development & leadership, programmes including coaching and internal consulting and business partnering.

Based in Monmouth, Wales, Mark has also worked as an Adjunct Professor at the Tias School for Business and Society in Holland and consulted with organisations such as the American Management Association (AMA), Management Centre Europe (MCE) and the Middle East Management Centre.

As a Welshman, Mark is genetically predisposed to follow Welsh rugby and is a keen motorcyclist and jazz fan.

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Run Trust – The Enabler of Powerful Conversations: A Leadership Masterclass Bespoke training for your team

  • Course tailored to your requirements
  • At your choice of location, or online


We don't have any currently scheduled dates for this course but we can customise it to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training expert Aleksandra Beer to discuss your requirements:

Reviews of IPI's Trust – The Enabler of Powerful Conversations: A Leadership Masterclass training course

Really useful information - good use of my time and a great introduction and has given me pointers on how to build trust and improve work relationships.

Mar 2 2021

Helen Derbyshire
CMC SME, Kindeva Drug Delivery

Mar 2 2021

Impressed with the delivery, style and content of the webinar and took away a lot from a 90 minute webinar.

Jenny Lakin
Head of Product Registration, Torbay Pharmaceuticals


  • A Nelson & Co Limited
  • Advent Bioservices
  • Atnahs Pharma
  • Atnahs Pharma UK Ltd.
  • Babylon Partners Ltd
  • benchmark Animal Health
  • Dermal Laboratories Ltd
  • EUSA Pharma
  • Gammadelta Tx
  • Kilburn & Strode
  • Kindeva Drug Delivery
  • Kyowa Kirin International
  • Lightowler Associates
  • Moat
  • Moat Homes Ltd
  • Ms
  • Murgitroyd & Company Limited
  • Optos plc
  • Ortho Clinical Diagnostics
  • Perspectum Diagnostics
  • Philips Respironics
  • Royal College of Radiologists
  • Torbay Pharmaceuticals
  • Unilever
  • University of Leicester
  • Whyte and Mackay Ltd


  • EVER Valinject GmbH
  • MED-EL
  • MED-EL Medical Electronics


  • ETH Zurich
  • Novo Nordisk
  • SGS Société Générale de Surveillance SA


  • Coloplast
  • Coloplast A/S


  • Admiral Markets AS






  • Bank of Mozambique


  • Nutricia Research B.V.


  • MSA IP


  • Gambro Lundia AB

Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749