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Management Forum

Clean Communication Training Course

Throughout this programme you will learn how to use clean communication to convey your meaning and enhance your relationships, explore how to build rapport with others and understand how to clarify what others want of you. You'll acquire tips and hints for motivating others and practise your use of language to inspire action in others. This is an interactive online course consisting of 2 x 90 minutes sessions.

★★★★★ "It's always a pleasure listening to you Geoff. Thank you for that great course. All just perfect"

25 July 2023
+ 18 October 2023
from £249

Need help?  Enrol or reserve

  • Format: Live online
  • CPD: 3 hours for your records
  • Certificate of completion


At a time when there is so much turmoil in the world it is vital we all improve our communication skills.

‘Clean Communication’ is defined as ‘taking responsibility for the impact of what you say’.

It is a way of communicating that ensures you get your point across in an assertive way, whilst at the same time maintaining absolute respect for your dialogue partner. In many ways it is like learning a new language, but a language you can use across the whole world.

By the end of this course you will have:

  • Learned the meaning of clean communication
  • Explored the benefits of clean communication to your work and personal life
  • Acquired hints and tips on how to communicate in a ‘clean’ manner?
  • Enhanced your ability to build rapport and enhance you influence over yourself and others

This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.

Who Should Attend?

This online workshop is for anyone interested in developing their personal and professional communication skills. It is especially valuable for those required to be able to influence and persuade others.

Enrol or reserve

The Clean Communication course will cover:

What is ‘Clean Communication’?

  • A brief history and definition

When is a fact not a fact?

  • Fact vs opinion
  • Mind reading

The Power of pronouns

  • 'I’ messages and how to use them

Clean questioning strategies

  • How to uncover somebody else’s meaning

Metaphors and how to use them

  • How to convey your meaning in a language they will understand.

Superfast rapport building

  • How to get the other person (even a stranger) to accept what you say

Using Clean communication to motivate others and yourself

Enrol or reserve

Geoff Marsh

Geoff Marsh is the Managing Director of Dansam Ltd, a training company that began in September 1999. As a trainer and presenter, Geoff has been involved with conferences, seminars and roadshows for organisations such as Air Miles, Regus, Robert Bosch Ltd, Wessex Water, Sun Microsystems, Scottish & Newcastle Breweries, London Underground, Forte Hotels, The Engineering and Physical Sciences Research Councils (EPSRC), The Zoological Society Of London, Interserve Project Services Ltd, He has published several books including ‘A Sixty Minute Guide To Powerful Presentations’.

More details

Book Clean Communication Live online training

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

25 July 2023

Live online

13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12411

  • GBP 249 299
  • EUR 359 429
  • USD 411 489

Until 20 Jun

View basket 

Not ready to book yet?

for 7 days, no obligation

18 October 2023

Live online

13:30-17:00 UK (London) (UTC+01)
14:30-18:00 Paris (UTC+02)
08:30-12:00 New York (UTC-04)
Course code 12700

  • GBP 249 299
  • EUR 359 429
  • USD 411 489

Until 13 Sep

View basket 

Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.

Reviews of IPI's Clean Communication training course

It's always a pleasure listening to you Geoff. Thank you for that great course. All just perfect

Nov 9 2022

Josephin Claas
Strategic Supply Chain Manager, Cheplapharm Arzneimittel

May 20 2022

Excellent teaching skills. Well structured , good examples and explained in easy language

Kaushal Chauhan
Cheplapharm Arzneimittel GmbH

May 20 2022

Top, highly professional

Frank-Michael John
Supply Chain Manager, Cheplapharm

May 13 2021

Not overly jargon rich and carried out with enthusiasm.

Mark BennettDoy
Works Engineer, Pathway Intermediates Ltd

May 13 2021

I really enjoyed it. I enjoyed learning about 1 statements and mirroring body language etc.

Louisa Dew
Regulatory Affairs Consultant, NDA Regulatory Science Ltd

May 13 2021

All perfectly captured. [Geoff] is very professional.

Nicole Fritz
Associate Consultant - Global Nutritional Health Regulatory , Elanco Austria GmbH

Nov 6 2020

10 out of 10 on all parts.

Ian Simmons
Deputy Site Production Leader, Pathway Intermediates Ltd

Nov 6 2020

Helped me a lot with my confidence and communication techniques.

Ben Blundell
Production Team Leader, Pathway Intermediates Ltd

Nov 6 2020

After recently moving up into a team leader this course was very helpful for me and has given me a great way to communicate with my colleges in a positive and productive way. Very informative.

Jack Edwards
Production Team Leader, Pathway Intermediates Ltd

Nov 6 2020

Very informative. Geoff: vast knowledge and a great speaker. Very friendly and easy to talk with.

Ben Blundell
Production Team Leader, Pathway Intermediates Ltd

United Kingdom

  • Cross Vetpharm Group UK LTD
  • Dana Petroleum Plc
  • NDA Regulatory Science Ltd
  • Pathway Intermediates Ltd
  • Quanta Consultancy Services


  • Cheplapharm
  • Cheplapharm Arzneimittel
  • Cheplapharm Arzneimittel GmbH
  • Santander Consumer Bank


  • Elanco Austria GmbH


  • Bank of Finland


  • Servier Monde


  • Angelini Pharma s.p.a.

Enrol or reserve

Run Clean Communication Live online for your team

1 day

Typical duration

Pricing from:

  • GBP 350
  • Per attendee
  • Course tailored to your requirements
  • At your choice of location, or online


We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Training expert

+44 (0)20 7749 4749