Presented by
Management Forum

Clean Communication

Throughout this programme you will learn how to use clean communication to convey your meaning and enhance your relationships, explore how to build rapport with others and understand how to clarify what others want of you. You'll acquire tips and hints for motivating others and practise your use of language to inspire action in others. This is an interactive online course consisting of 2 x 90 minutes sessions.

10 Nov 2021 + 2 more dates

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  • Format: Live online
  • CPD: 3 hours for your records
  • Certificate of completion


At a time when there is so much turmoil in the world it is vital we all improve our communication skills.

‘Clean Communication’ is defined as ‘taking responsibility for the impact of what you say’.

It is a way of communicating that ensures you get your point across in an assertive way, whilst at the same time maintaining absolute respect for your dialogue partner. In many ways it is like learning a new language, but a language you can use across the whole world.

By the end of this course you will have:

  • Learned the meaning of clean communication
  • Explored the benefits of clean communication to your work and personal life
  • Acquired hints and tips on how to communicate in a ‘clean’ manner?
  • Enhanced your ability to build rapport and enhance you influence over yourself and others

Who Should Attend?

This online workshop is for anyone interested in developing their personal and professional communication skills. It is especially valuable for those required to be able to influence and persuade others.

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The Clean Communication course will cover:

Module 1

  • Welcome and Introduction
  • What is ‘Clean Communication’?
    • A brief history and definition
  • When is a fact not a fact?
    • Fact vs opinion
    • Mind reading
  • The Power Of Pronouns
    • 'I’ messages and how to use them
  • Clean questioning Strategies
    • How to uncover somebody else’s meaning

Module 2

  • Metaphors and how to use them

    • How to convey your meaning in a language they will understand.

  • Superfast rapport building
    • How to get the other person (even a stranger) to accept what you say
  • Using Clean communication to motivate others and yourself
  • Final Discussion session

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Geoff Marsh

Geoff Marsh is the Managing Director of Dansam Ltd, a training company that began in September 1999. As a trainer and presenter, Geoff has been involved with conferences, seminars and roadshows for organisations such as Air Miles, Regus, Robert Bosch Ltd, Wessex Water, Sun Microsystems, Scottish & Newcastle Breweries, London Underground, Forte Hotels, The Engineering and Physical Sciences Research Councils (EPSRC), The Zoological Society Of London, Interserve Project Services Ltd, He has published several books including ‘A Sixty Minute Guide To Powerful Presentations’.

More details

Book Clean Communication Live online training

10 Nov 2021

Live online

09:30-13:00 UK (London) (UTC+00)
10:30-14:00 Paris (UTC+01)
04:30-08:00 New York (UTC-05)
Course code 11200

  • GBP 249
  • EUR 365
  • USD 415

In your basket 

20 May 2022

Live online

09:30-13:00 UK (London) (UTC+01)
10:30-14:00 Paris (UTC+02)
04:30-08:00 New York (UTC-04)
Course code 11625

  • GBP 199 249
  • EUR 295 365
  • USD 337 415

Until 15 Apr

In your basket 

9 Nov 2022

Live online

09:30-13:00 UK (London) (UTC+00)
10:30-14:00 Paris (UTC+01)
04:30-08:00 New York (UTC-05)
Course code 11756

  • GBP 199 249
  • EUR 295 365
  • USD 337 415

Until 05 Oct

In your basket 

Reviews of IPI's Clean Communication training course

Not overly jargon rich and carried out with enthusiasm.

May 13 2021

Mark BennettDoy
Works Engineer, Pathway Intermediates Ltd

May 13 2021

I really enjoyed it. I enjoyed learning about 1 statements and mirroring body language etc.

Louisa Dew
Regulatory Affairs Consultant, NDA Regulatory Science Ltd

May 13 2021

All perfectly captured. [Geoff] is very professional.

Nicole Fritz
Associate Consultant - Global Nutritional Health Regulatory , Elanco Austria GmbH

Nov 6 2020

10 out of 10 on all parts.

Ian Simmons
Deputy Site Production Leader, Pathway Intermediates Ltd

Nov 6 2020

Helped me a lot with my confidence and communication techniques.

Ben Blundell
Production Team Leader, Pathway Intermediates Ltd

Nov 6 2020

After recently moving up into a team leader this course was very helpful for me and has given me a great way to communicate with my colleges in a positive and productive way. Very informative.

Jack Edwards
Production Team Leader, Pathway Intermediates Ltd

Nov 6 2020

Very informative. Geoff: vast knowledge and a great speaker. Very friendly and easy to talk with.

Ben Blundell
Production Team Leader, Pathway Intermediates Ltd


  • Cross Vetpharm Group UK LTD
  • NDA Regulatory Science Ltd
  • Pathway Intermediates Ltd


  • Elanco Austria GmbH


  • Angelini Pharma s.p.a.

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Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749