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How to Avoid Discrimination, Victimisation, Harassment and Unconscious Bias in the Workplace Training Course

Raise your knowledge of the latest laws and best practice for avoiding and, where necessary, managing these sensitive issues within the workplace.

★★★★★ "Very useful. [We were hoping to gain] awareness of the key elements of Bullying, Harassment, Discrim... more"

4 Jul 2022 + 1 more date

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  • Format: Classroom, Live online
  • CPD: 3 hours for your records
  • Certificate of completion

Course overview

With Tribunal cases rarely out of the news these days, the #metoo and #BlackLivesMatter movements have raised awareness of these issues to another level. HR and management teams need to be fully aware of what signs to look out for to identify issues, how to prevent the wrong culture from being established in their business, and what to do if instances or complaints arise.

This course will not only look at the legal implications of dealing with complaints and workplace issues but will also equip you with a very practical perspective on how to manage them when they do arise and how to take steps to avoid them arising in the first place.

The expert trainer will also give you all the information you will need on the latest government guidelines and how to ensure your relevant policies and practices are up to date and in line with best practice.

Finally, we will additionally consider how unconscious bias and microaggressions can be recognised and eliminated from all areas of an employee's life cycle and give attendees the knowledge they need to coach line managers and others to avoid these issues occurring from recruitment through to termination.

Benefits of attending

By attending this programme, you will be able to:

  • Boost your knowledge of the different types of discrimination
  • Identify the legal principles related to discrimination legislation
  • Recognise the potential hotspots throughout the employment lifecycle 
  • Understand your liability as the employer and as an employee
  • Get to grips with the latest government guidelines and codes of practice
  • Be confident in dealing with issues as they arise, including what action to take, from feedback to disciplinary
  • Appreciate the differences between bullying and harassment
  • Consider unconscious bias and understand how to avoid it
  • Identify microaggressions and learn how to be an active bystander for others using the 4 D model
  • Realise what the consequences can be if a situation isn't handled correctly
  • Learn from the latest case law examples
  • Apply essential policies and procedures in your workplace

Who should attend?

All staff with a people management aspect to their role.  This includes HR advisors and specialists from business partners to HR directors including:

  • Line managers
  • HR managers and directors
  • HR business partners
  • HR specialists
  • HR controllers
  • HR advisors
  • HR officers and other HR professionals

This course is also applicable to directors and owners of SMEs who need to fully understand their responsibilities and the implications of the law in this people management area.


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The How to Avoid Discrimination, Victimisation, Harassment and Unconscious Bias in the Workplace course will cover:

An overview of the Equality Act 2010 and its scope in relation to employees at work

Identifying types of discrimination using case law examples

Understanding the protected characteristics using case law examples

Reviewing potential hotspots

Understanding and avoiding unconscious bias

What about bullying?

Can there ever be positive or justifiable discrimination?

Essential policies and procedures

How to practically manage complaints

What to do if the individual does not want to raise a formal complaint?

Government guidelines and codes of practice

Avoidance is better than cure

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Toni Trevett

Toni Trevett is a director of CompleteHR Ltd, an HR consultant, and a coach, mediator and trainer specialising in HR/people management skills, employment law, management development and personal development. She has experience of working with a variety of large and small organisations and has considerable experience of work in both the public and private sector. Clients include British American Tobacco, Schlumberger, Stihl, Shell, The Telegraph, Dairy Crest, Bywaters, NATS the ACCA, AAT and many more.

She was formerly a human resources director within the BAA plc group. She is a fellow of the Chartered Institute of Personnel and Development and a member with over 20 years standing of the Employment Tribunal judiciary, hearing cases in London and the South East. In addition to her training work she conducts investigations and hearings for clients on disciplinary, grievance, discrimination, harassment and bullying issues and is also a workplace mediator.

More details

Book How to Avoid Discrimination, Victimisation, Harassment and Unconscious Bias in the Workplace Classroom/Live online training

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

4 Jul 2022

Rembrandt Hotel

09:00-17:30 UK (London)
Course code 11894

  • GBP 499 599
  • EUR 699 839
  • USD 778 934

Until 30 May

  • 1 day classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

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17 Oct 2022

Live online

09:00-17:30 UK (London) (UTC+01)
10:00-18:30 Paris (UTC+02)
04:00-12:30 New York (UTC-04)
Course code 11967

  • GBP 199 249
  • EUR 295 365
  • USD 337 415

Until 12 Sep

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* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.

Reviews of IPI's How to Avoid Discrimination, Victimisation, Harassment and Unconscious Bias in the Workplace training course

Very useful. [We were hoping to gain] awareness of the key elements of Bullying, Harassment, Discrimination and Victimisation legislation and practices. We achieved this very well thanks to Toni's flexibility in how the webinar was delivered.

Oct 12 2021

Steve Forward
Director Aviation, The CHIRP Charitable Trust


  • MED-EL

United Kingdom

  • The CHIRP Charitable Trust

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Run How to Avoid Discrimination, Victimisation, Harassment and Unconscious Bias in the Workplace Classroom/Live online for your team

1 day

Typical duration

Pricing from:

  • GBP 350
  • Per attendee
  • Course tailored to your requirements
  • At your choice of location, or online


We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training expert Aleksandra Beer to discuss your requirements:

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749