
                                                            Presented by
Management Forum
This two-day workshop will give you an opportunity to improve and enhance your persuading and influencing skills within business
★★★★★ "Excellent! I did indeed find the course very helpful and inspirational-I felt engaged every minute o... more (36)"
                        
                            18-21 May 2026
 + 2-5 November 2026 »
                        
                                            
from £999
                                        
This two-day workshop will help you to build confidence and acquire the necessary skills to increase your personal effectiveness in dealing with colleagues, clients, bosses and stakeholders across the pharmaceutical industry. Dynamically designed and delivered, the interactive programme focuses on best practice tips and techniques that will allow you to strengthen and perfect your influencing ability in three key areas:
Attending this seminar will help you to understand, define and practice behaviours which lead to effective interpersonal communication at different levels, both inside and outside the organisation.
The programme also now offers skill building and strategies for influencing and persuading stakeholders on both sides of the Atlantic in the US, Canada as well as in the UK and EMEA.
This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.
This course will be relevant for anyone working in the pharmaceutical, medical device or animal health industries who wants to improve their influencing skills in the workplace, including:
                            
                            
                        Robert Hersowitz has established an international reputation as a management and management development consultant. He has spent the past thirty years designing and delivering programmes and workshops to a wide variety of organisations in Europe, the USA, the Middle East and Africa. His expertise is broadly based, working with middle and senior management in the private and public sector. He has trained and coached over 30,000 managers and executives.
Other assignments include long-standing projects with clients in the airports, industrial gases, information technology, financial services, pharmaceutical industries, govt., military and voluntary sectors.
He is a regular contributor to conferences as a keynote speaker and seminar leader both in the UK and abroad. He has written and published several articles and has contributed to a number of books on themes of Human Resource Development, Virtual Teams and Self Managing Teams for Prentice Hall and HRD Associates
NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:
Please contact us for pricing if you are interested in booking 5 or more delegates
18-21 May 2026
Live online
                                                            
                                        13:30-17:00 UK (London) (UTC+01)
                                                            
                                        14:30-18:00 Paris (UTC+02)
                                                            
                                        08:30-12:00 New York (UTC-04)
                                                Course code 16212                            
Until 13 Apr
 
Not ready to book yet?
for 7 days, no obligation
2-5 November 2026
Live online
                                                            
                                        13:30-17:00 UK (London) (UTC+00)
                                                            
                                        14:30-18:00 Paris (UTC+01)
                                                            
                                        08:30-12:00 New York (UTC-05)
                                                Course code 16703                            
Until 28 Sep
 
Not ready to book yet?
for 7 days, no obligation
* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.
Excellent! I did indeed find the course very helpful and inspirational-I felt engaged every minute of the 12-hour course, and never experienced a dull moment. Speaker [was] one of the most skilled and inspirational teachers I have come across during my career. The depth of his knowledge is outstanding, as is his ability to read people and situations. The material he presented, coupled with his pleasant and engaging manner of speaking, made this course truly enjoyable.
Jul 7 2025
Lillian Sandø                             
Senior Principal Medical Writer, LEO Pharma A/S
Nov 11 2024
Great discussions and [speaker] engagement. 5*.
Lavanya Uruthiramoorthy                             
Sr. Project Manager, Alimentiv
Nov 11 2024
Great sessions that have enabled me to learn about how I work, and how others work, allowing me to understand how to persuade and influence effectively.
Gemma Williams                             
Clinical Development Medical Director, Novartis
Nov 11 2024
Overall the programme was time well spent. I liked the 4 day split that allowed me to complete work in the morning and develop in the PM.
Joanna  Hine                             
Snr.  L&D Manager, Eisai Europe Ltd.,
Nov 13 2023
I have really appreciated Robert's speech, his mastery of the topics, his tone of the voice and nonverbal language and how he has organized the course in a very interactive way. I'm very positive impressed and I'll suggest this course to my colleagues.
Jessica Coretti                             
Global Regulatory Affairs Specialist, Chiesi Farmaceutici S.p.A.
Nov 13 2023
Everything I hoped to get from this webinar I got, the goal was to better understand people's goals and learn tools to improve my interactions with colleagues/clients. The course provided a good set of tools to assess people's interests and practically apply different interaction strategies. The course content covered useful areas for my development. Robert was very engaging. He spoke and explained things very clearly.
Daniele Novara                             
Sr Clinical Oversight Manager, Kowa Pharmacutical EuropeAG 
Mar 27 2023
Excellent! Robert encouraged active participation by all attendees, and this coupled with his knowledge and experience made for a very worthwhile couple of days.
Michelle Galea                             
External Projects Manager, Optos plc
Mar 27 2023
Excellent
Lakeisha Bryan                             
PV Compliance Manager, Eisai Europe Limited
Nov 13 2023
The course was interesting and helpful. I was hoping to improve my communication skills. I have learnt some tools that can help me with that.
Maria Alexia Acedo Camara                             
Americas RA Manager, Amryt Pharmaceuticals DAC,   
Nov 14 2022
The presentation gives me some advices which can be applicable in my daily work. All was very clear and very well organised
Anne-Valerie Faucher                             
Associate Director, Blue Reg Pharma 
Nov 14 2022
All communications prior to and during the programme was very good. The course content covered useful areas for my development. Robert was very engaging. He spoke and explained things clearly. The course exceeded my expectations
Grace Olokpa                             
Safety Evaluation Scientist, Eisai
Nov 14 2022
I would highly recommend this webinar- content was relevant and just enough. I felt engaged throughout and came away with a lot.
Laura McMillan                             
Associate Principal Scientist, Sitryx Therapeutics Limited
Nov 14 2022
The webinar was really interesting and very well organised also due to the detailed presentations shared and the high competence of the speaker. Robert managed the webinar in an excellent way, detailing and describing each item very clearly and involving the attendees in an active and proficient manner. He also managed the agenda granting several small breaks in order to maintain a high level of concentration of each attendee.
Carla Butti                             
Manager Legal Affairs, Helsinn Healthcare SA
Nov 16 2021
The webinar was terrific. We are a team of project managers who took the course together and we were all quite pleased with it. The webinar was well organized and presented. Robert provided concrete strategies for communicating and influencing different personality types, as well as how and when to be assertive. I highly recommend this course.
Jody Marie  Scholz                             
Project Manager, Fresenius Kabi Ltd
Nov 16 2021
Content, presentation and speaker was very good.
Anja Ringstad                             
Project Managaer, Fresenius Kabi Ltd
Nov 13 2019
The goal was to better understand different people objectives and learn tools to improve my interactions with co-workers/clients. The course provided a good tool set to assess people's interests and practically apply different interaction strategies. The presentation was well structured and Robert was very knowledgeable and able to incorporate attendees' questions. There was a good balance between presentation, group discussions and practical role play.
Dominic  Weyermann                              
Sales Manager , Celonic
Nov 13 2019
Thank you for the last two days. I will be looking forward to using the techniques which I learned in the real world.
Tomoe Felder                             
Manager, Clinical Excellence Operations, Clinical Development, Takeda Pharmaceuticals International AG 
Nov 13 2019
The course was a real eye-opener – I got much more out of it than I was expecting. It has completely changed the way I think about my interactions with colleagues and clients. The speaker was absolutely fantastic, clearly very knowledgeable and a good presenter.
Thomas Hills                             
Research Engineer, Calix
Jun 12 2019
The course was very interactive, which I thought was important. We learnt about different communication theories and communication strategies based on different types of personality and leadership. Most importantly, it was useful to practice these strategies and learn how to apply them in your everyday life/business. Very effective.
Anna Vassova                             
Marketing Executive , Falconbury Ltd
Nov 13 2019
It was very informative and I gained knowledge which can be used in practice.
Zanna Bondaryk                             
Senior Regulaotry Affairs Officer, Fresenius Kabi Limited
Jun 12 2019
Very good – and with a small group it felt more personalised. The speaker is very experienced.
Duygu  Bayrakci                             
Head of Operations, Hoyer Petrolog UK
Jun 14 2018
Quality presentation and delivery from start to finish. Excellent - will recommend to bring a session to my country.
Troy Whorms                             
Director, Cayman Islands Government 
Jun 14 2018
This has been a very enjoyable course in a great location. I have learnt about aspects of my personality which I was previously unaware. Presenter has good energy and gages the groups level of engagement well.
Anna Amin                             
 RFP Writer, Principal Global Investors
Jun 14 2018
Well prepared, good and useful material, many examples, serious and funny at the same time. Really pleased that I attended this course...
Evridiki Christaki                             
Legal Expert, Eurocontrol
Jun 14 2018
Mark created absolutely brilliant atmosphere. He keeps attention very well. I was satisfied and never bored.
Mariya Kelina                             
Senior consultant at Kontakt Intersearch Russia, Agenstvo Kontakt Ltd
Jun 14 2018
Content quite rich, presentation interactive and lively, speaker very precise and focused on the main theme of training.
Josephine Wong-Muller                             
Head of  Fin. Operations, Compliance & User Support, European Patent Office
Jun 14 2018
Good pace, took time if people didn't understand but not at detriment of others - good balance of A/V activities and feedback.
Mark Christodoulou                             
Head of R&D, Britannia Pharmaceuticals Ltd
Nov 22 2017
Great course, great speaker and great content.
Paul  Whiteside                             
Quality and Compliance Manager, The Institute of the Motor Industry
Nov 22 2017
All good
Peter Smallwood                             
Business Development Manager, ITW Security & Brand Identity
Jun 14 2017
A very well prepared, designed and executed course. Definitely added value.
Torsten Mueller                             
Associate Director, Janssen R&D
Nov 22 2017
The content was anchored in reality and felt relevant to my day to day work life. The speaker used materials such as powerpoint and film clips, to illustrate certain points but what was so excellent was that the attendees own work/exercises became the course material/illustrations.
Marika Reay                             
Innovation Manager, Swiss Precision Diagnostics
Nov 22 2017
This is a very educational course helping to understand how the people think and believe in themselves
Michal Slomczykowski                             
Medical Director, Geistlich Pharma
Nov 23 2016
Excellent throughout
David Wells                             
Royal Holloway, University of London
Nov 23 2016
Really insightful
Teresa Morris-Spicer                             
Clinical Effectiveness Specialist, Bupa
Nov 23 2016
Presenter was very effective. Spoke to everyone individually.
Pooja Shah                             
Pharmacovigilance Manager, Cancer Research UK
Nov 23 2016
Great use of video and photo
Gary Cloke                             
Head of T&C, Vanquis Bank Ltd
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2 days
Typical duration
Pricing from:
We can customise this course to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.
Contact our in-house training experts Aleksandra Beer and Yesim Nurko to discuss your requirements:
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: