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An Essential Overview of Medical Information Training Course

In one day understand the role of medical information, the legal requirements for a medical information service, clarify the guidelines for medical information and advertising, receive practical advice on Black Triangle products and additional monitoring

★★★★★ "Graeme was brilliant, in particular his ability to use examples from personal experience, and that h... more"

1 December 2023
from £549

Need help?  Enrol or reserve

  • Format: Live online
  • CPD: 6 hours for your records
  • Certificate of completion


Medical information is an important and key element of drug safety. This programme has been designed for individuals and teams that answer medical enquiries as part of their daily work, as well as new medical information specialists who are starting a career in medical information. It will go through some important basic aspects and explain the legal requirements for a Marketing Authorisation Holder (MAH) to offer a medical information service in Europe. It will give practical information on how to provide an efficient medical service with linkage to other areas such as marketing, regulatory and drug safety. This programme provides essential guidance on various aspects of the important role of medical information.

This course is part of our Vigilance Training Course collection, which features other pharmacovigilance training courses for professionals.

Benefits in attending

  • Understand the role of medical information
  • Know the legal requirements for a Medical Information Service
  • Discuss standard responses, FAQs and complex questions
  • Clarify the guidelines for medical information and advertising
  • Receive practical advice on Black Triangle Products and additional monitoring

Who should attend

  • Personnel whose role includes answering medical enquiries
  • New medical information specialists
  • Regulatory affairs
  • Drug safety, especially those who have a dual drug safety/medical information role
  • Marketing personnel involved in promotional sign-off, product launches

Enrol or reserve

The An Essential Overview of Medical Information course will cover:

An Introduction to the role of medical information

  • The legislation requiring an MAH to offer a Medical Service
  • The education and training of the Medical Services team
  • Availability of the Medical Service

Medical information service

  • Standard responses
  • Frequently Asked Questions (FAQs)
  • Company internal information
  • Complex questions

Medical information allied services

  • Medical information and ADRs
  • Medical information and product quality
  • Competitor analyses
  • Routine literature searching

Medical information and advertising

  • What is a promotional item?
  • Longevity of promotional items
  • Off label usage
  • Product Claims

Medical information and safety

  • Black Triangle products and additional monitoring
  • Patient and Health Care Practitioner (HCP) education programmes
  • Safety and special situations
  • Understandable Information
  • Education and product risk minimisation

Enrol or reserve

Graeme Ladds
PharSafer Associates Ltd

Graeme Ladds, Director of PharSafer, has over 30 years’ experience working in the pharmaceutical industry. Having started his career at Ashbourne Pharmaceuticals in 1989 as Head of Drug Safety & Medical Information, he went on to become Head of Global Pharmacovigilance at Shire Pharmaceuticals. He then set up his consultancy and specialist CRO company, PharSafer Associates Ltd, where he has been involved in establishing pharmacovigilance in companies, performing audits across Europe and the USA, SOP writing, acting as QP for companies, and helping with regulatory inspections.

More details

Book An Essential Overview of Medical Information Live online training

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

  • 30% off the 2nd delegate*
  • 40% off the 3rd delegate*
  • 50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

1 December 2023

Live online

09:30-17:00 UK (London) (UTC+00)
10:30-18:00 Paris (UTC+01)
04:30-12:00 New York (UTC-05)
Course code 12813

  • GBP 549 649
  • EUR 789 929
  • USD 893 1,049

Until 27 Oct

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for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price.

Reviews of IPI's An Essential Overview of Medical Information training course

Graeme was brilliant, in particular his ability to use examples from personal experience, and that he could answer all our questions.

Oct 4 2016

Alice King
Regulatory Affairs Associate, Creo Pharma Ltd

United Kingdom

  • Creo Pharma Ltd
  • Meda Pharmaceuticals Limited
  • Mylan


  • BASE lifescience

Enrol or reserve

Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra Beer

Aleksandra BEER
Training expert

Yesim Nurko

Training expert

+44 (0)20 7749 4749