An Essential Overview of Medical Information Training Course

In this one-day course, understand everything from the role of medical information to the guidelines for medical information and advertising.

★★★★★ "I enjoyed the webinar and the content, presentation and speaker was great."

18 July 2025
+ 4 December 2025 »
from £649

Need help? Enrol/reserve

Format: Live online
CPD: 6 hours for your records
Certificate of completion

Course overview

Medical information is an important and key element of drug safety. This programme has been designed for individuals and teams that answer medical enquiries as part of their daily work, as well as new medical information specialists who are starting a career in medical information. The course will go through some important basic aspects and explain the legal requirements for a Marketing Authorisation Holder (MAH) to offer a medical information service in Europe. It will give practical information on how to provide an efficient medical service with linkage to other areas such as marketing, regulatory and drug safety. This programme provides essential guidance on various aspects of the important role of medical information.

This course is part of our Vigilance training course collection; for information on the basics of PhV, consider taking a look at our beginner-friendly Pharmacovigilance training course.

Benefits of attending

Understand the role of medical information
Know the legal requirements for a Medical Information Service
Discuss standard responses, FAQs and complex questions
Clarify the guidelines for medical information and advertising
Receive practical advice on Black Triangle Products and additional monitoring

Who should attend?

Personnel whose role includes answering medical enquiries
New medical information specialists
Regulatory affairs
Drug safety, especially those who have a dual drug safety/medical information role
Marketing personnel involved in promotional sign-off, product launches

Enrol/reserve

This course will cover:

An introduction to the role of medical information

The legislation requiring an MAH to offer a Medical Service
The education and training of the Medical Services team
Availability of the Medical Service

Medical information service

Standard responses
Frequently Asked Questions (FAQs)
Company internal information
Complex questions

Medical information allied services

Medical information and ADRs
Medical information and product quality
Competitor analyses
Routine literature searching

Medical information and advertising

What is a promotional item?
Longevity of promotional items
Off label usage
Product Claims

Medical information and safety

Black Triangle products and additional monitoring
Patient and Health Care Practitioner (HCP) education programmes
Safety and special situations
Understandable Information
Education and product risk minimisation

Enrol/reserve

Graeme Ladds
PharSafer Associates Ltd

Graeme Ladds, Director of PharSafer, has over 30 years’ experience working in the pharmaceutical industry. Having started his career at Ashbourne Pharmaceuticals in 1989 as Head of Drug Safety & Medical Information, he went on to become Head of Global Pharmacovigilance at Shire Pharmaceuticals. He then set up his consultancy and specialist CRO company, PharSafer Associates Ltd, where he has been involved in establishing pharmacovigilance in companies, performing audits across Europe and the USA, SOP writing, acting as QP for companies, and helping with regulatory inspections.

More details

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

30% off the 2nd delegate*
40% off the 3rd delegate*
50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

18 July 2025

Live online

09:00-16:30 UK (London) (UTC+01)
10:00-17:30 Paris (UTC+02)
04:00-11:30 New York (UTC-04)
Course code 14830

GBP 649 749
EUR 909 1,049
USD 1,043 1,199

Until 13 Jun

1 day live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

View basket

Not ready to book yet?

for 7 days, no obligation

4 December 2025

Live online

09:30-17:00 UK (London) (UTC+00)
10:30-18:00 Paris (UTC+01)
04:30-12:00 New York (UTC-05)
Course code 15108

GBP 649 749
EUR 909 1,049
USD 1,043 1,199

Until 30 Oct

1 day live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

View basket

Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.