Presented by
Management Forum

Effective Training Skills and Processes in the Pharma Industry

Interactive course ideal for anyone with responsibility for planning or delivering training in the pharma, device or animal health industries (including GXP and SOP training to comply with EU and FDA inspection requirements).

Find out more

  • Format: Bespoke training
  • CPD: 12 hours for your records (depending on your requirements)
  • Certificate of completion

Course overview

Training can play an important role in the success of a company and in employee performance, with effective training and support helping with higher productivity and resulting in lower staff turnover. There is also increasing scrutiny by regulatory inspectors to assess compliance of training and related documentation. Lack of, or inadequate, formal processes and procedures for training and poor training documentation are among the top inspection findings.

This intensive two-day course will enable you to understand how to train others effectively through interactive discussions, exercises and practical examples. Using a proven and best practice framework for training, this programme will equip you with greater confidence, skills, techniques and knowledge to design, deliver, evaluate and identify training needs and implement a successful training strategy in your role, as well as ensuring regulatory compliance.

Benefits of attending:

  • Understand the principles of how people learn and apply this to how you train
  • Build your expertise in planning, designing and delivering training sessions
  • Learn how to carry out training needs analysis, how to develop a training strategy and maintain documentation for regulatory compliance
  • Master the use of the latest technologies including virtual and interactive training, e-learning and webinars

Who should attend?

This course is designed for all those who have responsibilities for planning, organising or delivering training within the pharmaceutical, biopharmaceutical, device or animal health industries. It will be ideal for those who need to carry out some training as part of their role, those new to a training role, and those who may wish to refresh and develop their existing skills.


Maximise the effectiveness of your training

  • Identifying different learning styles
  • Evaluating your own style as a trainer/facilitator
  • The implications for design and for delivery – maximise one-to-one training/ mentoring, small or large groups, webinars, TC and VC and new technologies
  • The learning cycle
  • Meeting regulatory compliance requirements

Training needs analysis, developing a training strategy and training plans for compliance in the pharma industry

  • Tools and techniques for training needs analysis
    Diagnosing training needs and developing a training strategy

Tools for planning and designing training

  • Creating a framework for training courses
  • Planning and preparation – applying a systematic approach
    Setting training objectives relevant to your company goals

Delivering training to high standards, including using the latest technology

  • Developing presentation competence using a structured approach
  • Overcoming nerves
  • Managing difficult questions, situations and individuals
  • E-learning, webinars and technologies used for training

Interactive sessions for technical and SOP training

  • Exploring ways to make technical, regulatory and SOP training both creative and fun
  • Valuable icebreakers and energisers, use of role play, case studies, videos, exercises and tips for facilitation of discussions

Evaluation of training

  • Techniques for evaluating training interventions
  • Metrics, KPIs for training
  • The return on investment from training and metrics

Laura Brown

Dr Laura Brown MBA, BSc (Biochemistry), BSc (Psychology), PhD, Diploma in Clinical Science, FICR, is a Pharmaceutical Management and Training Consultant, Course Director for the MSc in Clinical Research at the University of Cardiff, and MSc Regulatory Affairs, TOPRA. She has more than 19 years’ experience in the pharmaceutical industry and has worked for several companies, including GlaxoWellcome, Hoechst Marion Roussel, Farmitalia and Phoenix International. She has worked in Drug Development, Clinical Research, Quality Assurance and Marketing and has a particular expertise in Clinical Research and GCP issues. She was Chairman of the ACRPI GCP Forum for six years. She regularly writes on clinical research issues and ICH GCP, is author of SCRIP’s GCP guide and is a member of the editorial board of the Good Clinical Practice Journal. She is co-author of several books on management including ‘Developing the Individual’, 'The Ultimate Book of Business Skills’ and ‘Pharmaceutical Project Management’.

More details

Run Effective Training Skills and Processes in the Pharma Industry Bespoke training for your team

2 days

Typical duration

Pricing from:

  • GBP 800
  • Per attendee
  • Course tailored to your requirements
  • At your choice of location, or online


We don't have any currently scheduled dates for this course but we can customise it to your requirements and deliver it on an in-house basis for any number of your staff or colleagues.

Contact our in-house training expert Aleksandra Beer to discuss your requirements:

Reviews of IPI's Effective Training Skills and Processes in the Pharma Industry training course

Good relaxed, flexible and knowledgeable

Nov 30 2017

Nick Batty
Quality and Compliance Training Manager, Porton Biopharma Ltd

Nov 30 2017

Very completed course, catering all the topics to be a better trainer

Gema Lorenzo
Medical Information & Training Technician, PharmaMar

Nov 21 2016

Very good

Maria Constantinou
Operational Quality Compliance Scientist, GE Healthcare

Apr 18 2016

I found this course very ideal for me, it came to a size of a smaller group. The content was clear and helpful for reference, and the hotel venue was convenient and accessible.

Candy Oga
Senior Drug Safety Case Manager, Actelion Pharmaceutical Ltd

Nov 21 2016

The speaker was really good, I liked the interactivity that Laura created between her and us. The presentation was focused on the topics that we were talking about.

Mattia Scarafoni
GMP Compliance Unit, Chiesi Farmaceutici S.p.A

Nov 21 2016

The course and content was really good, and gave the delegates a lot of useful techniques & tips to help trainers to make Improvements back in their workplace. This was a full course and paced well to enable delegates to grasp the concept and apply learned techniques.

Donna Denny

Nov 21 2016

Sometimes speaker spoke too fast for foreign people

Laurence Dolbois
Pierre Fabre Iberica SA


  • ADAMAS Consulting
  • Allergan Ltd
  • Bayer Animal Health
  • Daiichi Sankyo Development Ltd
  • Eisai Europe Limited
  • GE Healthcare
  • Gilead Sciences International
  • Ipsen Ltd
  • Owen Mumford Ltd
  • Porton Biopharma Ltd
  • Rayner Intraocular Lenses Ltd
  • Roche Products Ltd
  • Sanofi
  • Teva UK Limited
  • Torbay Pharmaceuticals


  • Grupo Ferrer Internacional SA
  • Grupo Ferrer International
  • Industrias Farmaceuticas Almirall, SA
  • Laboratorios CINFA SA
  • PharmaMar
  • Pierre Fabre Iberica SA


  • Pierre Fabre Medicament
  • Sanofi Pasteur MSD


  • Bayer Pharma AG
  • Boehringer Ingelheim Pharma GmbH & Co. KG


  • Chiesi Farmaceutici S.p.A
  • Chiesi Farmaceutici S.p.a.


  • Hovione Farmaciencia
  • Hovione Farmaciencia Sa


  • Words and Science


  • Allergan Pharmaceuticals (Ireland)


  • Janssen Biologics BV

Saudi Arabia

  • Saudi Food and Drug Authority


  • Actelion Pharmaceutical Ltd

Multiple colleagues?
Talk to one of our training experts to discuss how to:

Run this course conveniently and cost-effectively in-house for your staff and colleagues

Aleksandra BEER
Training expert

+44 (0)20 7749 4749