Presented by
Falconbury

Negotiating and Drafting IT Contracts

A two-day seminar designed to explain what IT contracts are, how and why they work and how to put them in place.

31 Jan-1 Feb 2022 + 3 more dates

Enrol now

  • Format: Classroom, Live online
  • CPD: 12 hours for your records
  • Certificate of completion

Course overview

Understand IT contracts and their complexities to ensure you draft watertight agreements and manage the risks effectively

All those involved in IT transactions need to understand the trends and industry ‘norms’. A tough commercial environment means you need to guarantee you are getting the best terms available and the best deal for your company or clients.This course has been specifically designed to engage both IT supplier and users of IT to develop their understanding of the structure and content of IT contracts:

  • What they are
  • How and why they work
  • What should be included
  • How to put them in place
  • How to overcome the key challenges
  • What the IT (separate from the contract) actually means

This practical and intensive two-day programme will boost your knowledge in these six key areas to ensure you get the deal done with the best terms for your organisation.

Who should attend?

This seminar is designed for representatives from both IT suppliers and users/buyers, including:

  • In house lawyers
  • Contract managers
  • Procurement managers
  • Buyers
  • IT directors and managers
  • Private practice lawyers and IT consultants

Presenter's firm

  is a leading and award-winning international law firm with offices in London, Liverpool, Manchester, Sheffield, Piraeus, Singapore, Monaco and Hong Kong. As a full service law firm, it delivers advice and strategic guidance spanning the full legal spectrum from non-contentious advisory and transactional work, to all forms of dispute resolution. Its commitment is to provide a fast and efficient service wherever its clients operate. As its business has grown and diversified, it has recognised the strength and importance of the principles held by its people; putting clients first and operating as one team to realise its goals and share its success. These principles have formed the foundation of its culture and the way its lawyers interact with one another and the firm’s clients. They are what distinguish it and are vital to its future.

The firm is on the panel of a number of national and international organisations and regularly competes against many of the City firms. In recent months they have been able to win a number of panel reviews against City firms.

Clients of the firm include

• Carrs Milling Industries • Co-operative Group • CRH Group • Elstree Film Studios • Halewood International • Health Education England • Iceland Foods • Johnson & Johnson plc • Lavinia Corporation • Lloyds Bank • National Express • Odeon Cinemas • Peel Group • Stobart Group • United Utilities plc • Zeneca Group.

To find out more out what Hill Dickinson can do for you click HERE.

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The Negotiating and Drafting IT Contracts course will cover:

Background to an IT contract (pre-contract preparations)

  • Part 1: Prevention is better than cure
    • Differences in perspectives of IT suppliers and IT customers
    • IT contracts words to avoid... and encourage
  • Part 2: Preparing to negotiate
    • IT tendering and procurement
    • Managing IT negotiations
    • Pre-contract documents
    • Interim agreements and pre-contract contracts
    • Structure of IT agreements
    • Responsibility for technical schedules

Understanding enough IT to work with IT contracts

  • Lawyers vs IT consultants
  • Computer architecture
  • Storage devices
  • Software – what is it?
    • Source code vs object code
    • Databases
  • Classical networks – what are they?
  • The Internet
    • IP Addressing and DNS 
    • ASP to Software as a Service (SaaS) to the Cloud
  • Virtualisation
  • Content and data
    • Analogue v digital
  • Communications
  • Encryption
  • AI and machine learning
  • Future trends

Software Licences

  • Software
  • Software licences:
    • Background
    • Commercial questions
    • Goods or Services?
    • Express terms:
      • Usual restrictions in software licences
      • Safeguards against those restrictions
      • The effect of the Software Directive
      • Warranties to a standard
      • Date and currency warranties
      • Communicating the licence terms
      • Shrink and web-wrapped software
  • Maintenance and support adjuncts
  • Escrow:
    • Source code escrow
    • SaaS step-in escrow

Etymology of an IT project: group exercise: Part I

  • Waterfall commercials – how to negotiate

Etymology of an IT project: group exercise: Part II

  • Waterfall software development
  • Waterfall development contracts

Software development

  •  Agile v Waterfall methodologies
  • Crowdsourcing and open source development
  • Agile contracts

Software as a Service

  • Advantages and disadvantages
  • LHA v SaaS agreements
  • Customer sensible due diligence
  • SaaS agreement:
    • Description of services
    • Right to use
    • Scope of use
    • Price 
    • Other clauses  

Copyright and database rights – basic principles (Part 1)

  • What is copyright? – and important copyright issues
  • Use of the © symbol
  • What are database rights?
  • Sources of most disputes
  • Copyright enforcement bodies
  • FAST and the BSA
  • Audit clauses

Copyright and database rights – implications for software activities (Part 2)

  • Porting software
  • Non-textually copying software
  • Software patents
  • Moral rights in software and typefaces

Outsourcing and IT services contracts

  • Overriding principles
  • Structures of IT services agreements
  • Defining services
  • Defining Service Level Agreements (SLAs)
  • Change control and project/system scope creep
  • How are IT suppliers managed?
  • Supplier warranties vs customer pushbacks

IT Reseller Agreements

  • Software distribution: what does the industry do?
  • Sales agents
  • Sales representatives
  • Resellers
  • Contracts

Problems with IT contracts

  • Typical disputes in IT projects
  • Methods of IT dispute resolution and corresponding clauses
    • Litigation
    • ADR, mediation and arbitration
    • Expert determination
    • Neutral evaluation
    • Ping-pong determination
  • Disclosure issues
  • Software ownership issues: who owns it?

Open source software

  • Open source software
  • The rise of OSS
  • Historical concepts
  • The open source definition
  • The trajectory of OSS today
  • OSS as an industry
  • OSS licences

IT warranties and clauses

  • Implied terms:
    • Anglo v Winter Brown
    • Quality
  • Material, substantial or reasonable?
  • Anti-virus clauses
  • Date issues and clauses
  • Comm issues and clauses
  • Currency issues and clauses
  • Sizing warranties and scalability issues

Enrol now

Mark Weston

Mark Weston is a partner at Hill Dickinson LLP and is the Head of Information Technology, Intellectual Property and Commercial (London). Mark joined the firm from Matthew Arnold and Baldwin LLP where for 12 years he was a partner and Head of the Commercial, Intellectual Property and Information Technology Group, before which he spent several years at Baker McKenzie.

Expertise: Mark’s practice covers both non-contentious and contentious matters in all areas of commercial law, intellectual property law, information technology law, Internet, electronic commerce and on-line services law. He specialises in commercial and Tech issues.

Clients: Just some of Mark’s more well-known clients include Elstree Film Studios, Defaqto, mysupermarket.co.uk, Groupon, RTL Group S.A., Retailcorp Brands LLC, The Gulf Marketing Group, Europcar, Hilton Hotels and the BBC.

Some detail: Mark has extensive experience in advising clients on all manner of commercial matters (such as business planning and solutions, franchising, distribution, agency and marketing) through branding and intellectual property exploitation and licensing, to advice and documentation regarding hardware and software issues (such as development, licensing, maintenance and distribution, SaaS and cloud, Internet transactional solutioning, B2B, B2C and B2G electronic commerce, S-commerce and M-Commerce, social media, outsourcing, facilities management, procurement, IT policies, data protection (privacy), GDPR and freedom of information issues). He has a particular expertise in new digital business and revenue streams. He is also experienced in dealing with software disputes and IT litigation. The increasingly extensive media side of his practice relates primarily to publishing (both real world and digital content), to games and gaming platforms (and particularly transmedia technologies), advising companies about their advertising onscreen, online and in print and managing their public communications strategies generally (dealing with the CMA and ASA in the process) – and also a smattering of television, film and music exploitation.

More unusual:

Mark has previously spent several months on secondment to Hewlett Packard and he has also been seconded to assist in the legal problems arising in new technology companies such as Symbian. From 2000 to 2001, Mark was resident in the Chicago office of Baker & McKenzie advising US clients on European and UK aspects of IT and electronic commerce law and practice.

Mark is the author of the Legal Practice Companion, a parallel text book at several law schools, the editor of the IP and Media Law Companion as well as the rest of the Companion series of books published by Bloomsbury Professional, Tottels, Cavendish Publishing and Oxford University Press. He has noted numerous reports for the IT Law Reports and is widely published in Computing, Computers & Law, Computer Law & Security Report, IT Law Today, Intellectual Property World, Solicitors Journal and many other journals both online and offline. Mark has also authored articles syndicated in the national and trade press and is regularly quoted in national newspapers. Mark is the author of the Business Names on the Internet chapter in the PLC Ecommerce Manual as well as numerous other articles on various Commercial & IT law topics.

Mark lectures regularly on all Commercial, IP and IT law topics, most recently lecturing at the IBC IT ‘Summer School’ Programme in Cambridge, England; the Falconbury two-day and three-day Commercial Contracts seminars (run several times a year) and IT Contracts seminars (run three times a year) in London; and he has previously lectured at the Annual On-line & Internet Commerce Law Institute seminar in Chicago and tutored at University College London. He also runs a programme of bespoke training schemes on commercial law, IP law and IT law as well as soft skills programmes such as negotiation skills and presentation skills.

Finally, you will have seen that Mark likes blogging and writing books, which are available at all good bookshops! He also appears regularly on BBC1 (usually providing advice on-screen to BBC Watchdog) and also on Sky News as a legal commentator, as well as trying to avoid the huge quantity of pink powder the TV make-up girls want to apply to his increasingly receding hairline.

More details

Book Negotiating and Drafting IT Contracts Classroom/Live online training

31 Jan-1 Feb 2022

Classroom
London venue TBC

09:00-17:00 UK (London)
Course code 11911

  • GBP 1,099 1,299
  • EUR 1,539 1,819
  • USD 1,714 2,026

Until 27 Dec

  • 2 days classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

View basket 

27-28 Apr 2022

Live online

09:15-17:00 UK (London) (UTC+01)
10:15-18:00 Paris (UTC+02)
04:15-12:00 New York (UTC-04)
Course code 11568

  • GBP 899 1,099
  • EUR 1,299 1,579
  • USD 1,474 1,786

Until 23 Mar

View basket 

11-12 Jul 2022

Classroom
London venue TBC

09:00-17:00 UK (London)
Course code 11912

  • GBP 1,099 1,299
  • EUR 1,539 1,819
  • USD 1,714 2,026

Until 06 Jun

  • 2 days classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

View basket 

7-8 Nov 2022

Live online

09:00-17:00 UK (London) (UTC+00)
10:00-18:00 Paris (UTC+01)
04:00-12:00 New York (UTC-05)
Course code 11719

  • GBP 899 1,099
  • EUR 1,299 1,579
  • USD 1,474 1,786

Until 03 Oct

View basket 

Reviews of IPI's Negotiating and Drafting IT Contracts training course


Mark is very knowledgeable and has great presentation skills. Content of the course is very relevant, excellent examples, interesting topics.

Mar 9 2021

Nataliia Cherpak
Associate Legal Counsel, Webfleet Solutions

Oct 6 2021

Very good. [Speaker is] very engaging, very knowledgeable.

Anna Cressall
Director, ANCR Limited

Mar 9 2021

The course was excellent and at the end I can understand all the important legal issues which we should address when we negotiate an IT contract. Mark was excellent.

Maria Inês Nabais
Lawyer, Novabase Services - Management & Consulting Services, SA

Sep 8 2020

Overall well thought through and very detailed. The content was drafted into sessions which followed along very well. The presenter was clear and very knowledgeable, he answered all questions clearly and succinctly.

Sinead Kirby
Contracts Manager, Kneat Solutions Ltd.

Sep 8 2020

Very good. Materials in advance would be helpful.

Timothy Cole
Commercial Manager, Premier Medical Group Ltd

Sep 23 2019

Great content, applicable, practical, and engaging. The speaker was very knowledgeable and helpful and I particularly liked the practical group exercises and real-life examples used throughout to make the content more applicable.

Claire Cinnamon
Solicitor, A&L Goodbody

Sep 23 2019

The speaker was excellent. Mark was very engaging and made an intensive two-day course very much doable. He was very clear in his explanations and made challenging concepts very easy to understand.

Lujain Bawazir
Junior , Global Advocacy and Legal Counsel

Sep 23 2019

Good material and plenty of food for thought and after-course follow up. Excellent presenter really knows the subject matter and was very entertaining – kept my interest throughout even through the after lunch "graveyard" shift!

Andrzej Wojtak
Commodity Manager, Synamedia

Mar 13 2019

BEST Training course I have ever attended! Very engaging and clear with lots of relevant and interesting examples.

Jack Steele
IT Vendor Specialist, Gazprom Marketing & Trading

Mar 13 2019

The speaker was excellent. He had complete understanding of the subject accompanied with decades of practical experience.

Yuvraj Duggal
ENBD Group Legal Adviser, Emirates NBD

Mar 13 2019

Overall the content of the course was excellent: interesting, challenging and certainly increased my knowledge in the areas. Speaker was excellent and kept things interesting and relevant.

Justin Lilley
Purchasing Manager, Scottish Qualifications Authority

Mar 13 2019

The course was expertly presented; professionally arranged; and worth the fee. Top instructor. Excellent knowledge of the material.

Guy Beaudin
Public Sector Business Development Director, Insight Direct (UK) Ltd

Mar 13 2019

Very knowledgeable, very engaging, didn't lose enthusiasm or energy during the course and kept me interested through two days of complicated subject matter!

Tamsin Fendley
Commercial Manager , HM Treasury

Sep 23 2019

Great speaker, very engaging with great examples. I particularly liked the negotiating exercise we took part in on the first day and the example of the drafting contract at the end of the second day. I really enjoyed the course, there was a lot of information to take in but Mark did a great job keeping us engaged. This course will definitely give me the confidence to move forward to help draft SaaS contracts.

Christopher Cooper
Commercial Manager, Synamedia

Sep 23 2019

Mark was engaging, with plenty of light moments. This made what could become a heavy subject much more palatable and I thought the material was presented in a useful manner with it being easy to follow and absorb. The content was exactly what I was hoping for and with an engaging speaker it was a very interesting course – two days well spent.

Kate Lee
Product Specialist - Direct supply chain, Synamedia

Mar 13 2019

The course was useful, insightful and Mark was very helpful.

Suraiya Secretary
Contract Executive, Insight Direct (UK) Ltd

Oct 10 2018

I would highly recommend it to anyone working with IT contracts! The course is very informative and full of tips and fun facts. And Mark Weston is a top-notch expert in this area.

Karolina Matuszewska-Pautsch
Senior Legal Counsel, Commercial Legal & Procurement, European Stability Mechanism

Oct 10 2018

I already attended a dozen training courses from Falconbury and other legal training entities in London; I would say Mark was the best speaker I have had in such training courses. He was very pragmatic, gave detailed and comprehensive explanations regarding the IT particulars and useful tips on how to link such particulars with the legal aspects of a negotiations or a draft of an IT contract.

Eduarda da Costa
Lawyer, Novabase Serviços - Serviços de Gestão e Consultoria, SA

Oct 10 2018

Mark was great. Kept us engaged for the entire duration of the course. He was very approachable and helpful. He made the course very interesting with his videos, presentations and questions. Thoroughly enjoyed his teaching methods. An extremely well delivered course.

Afreen Malik
Manager, Icon Clinical Research UK ltd

Mar 14 2018

Speaker is extremely knowledgable, presentation was great, content was good, just not enough time -> 3 days!

Pia Ascherl
IT Transition Manager, Hemmersbach GmbH & Co. KG

Oct 10 2018

Mark is an engaging and generous speaker who is extremely knowledgeable and clearly very fond of his subject matter which made it all the more enjoyable. Both the speaker and the notes made a sometimes technically difficult area as clear as it could be.

Chris Pridmore
Senior Lawyer, Hemsley Fraser Group Ltd

Oct 10 2018

I found the course very worthwhile. It gave me a good grounding for IT contracts and an update on common contracts aspects such as warranties. The course was quite fast-paced with a great deal of material to cover in just two days.

Nicholas Timbrell
IT Sourcing Manager, Vitality Corporate Services Limited

Mar 14 2018

Great speaker; very good summary of the most important topics.

Parnica Oana
Business Lawyer , TRANSPOREON GmbH

Mar 14 2018

Great speaker! Rich content but very well summarized! Presentation was animated and interesting!

Parnica Oana
Business Lawyer , TRANSPOREON GmbH

Sep 12 2017

Good course for a first approach to it and refresh in knowledge. Mark was a fantastic speaker.

Rita Branquinho Lobo
Head of Legal, Novabase

Sep 12 2017

One of the best (if not the best) course which I have attended. I learned so much!

Sabrina Jenquin
solicitor, The University of Edinburgh

Mar 15 2017

The speaker was really good! Content covered everything and more that I was hoping for

Monika Thiem
CPG Manager, NatWest Markets

Sep 12 2017

Great delivery

Ryan Davis
CPG Manager, Natwest Markets, RBS

Mar 15 2017

Very good

Maria Cicek
Contract Manager, Anritsu Solutions SRL

Mar 15 2017

Very comprehensive programme

Truedy Adokarley Osae
Senior Legal Counsel, GCB Bank Ltd

Mar 15 2017

Excellent course and highly relevant. Mark Weston is fantastic and demonstrates why he is a leading practitioner in his field.

Sharon Akumiah
Legal Advisor, Tokio Marine Kiln Insurance Services Limited

Sep 12 2017

Speaker is enthusiastic, very well prepared and has very good communication skills

Georgia Danou
Manager - Legal Services Division, Cooperative Central Bank Ltd

Oct 31 2016

Good

Banuli De Costa
Senior Legal Officer, N-able (Private) Limited

Mar 16 2016

Everything was appropriate and adequate to the scope of the course. Excellent trainer.

Clorinda Rita Gigante
Procurement Assistant, United Nations Global Service Centre / UNLB

Mar 16 2016

Very good all round course

Francis McAuley
Group Procurement Manager, Morgan Sindall Group

Mar 16 2016

A good way to consider some of the key issues and risks in drafting IT contracts from an excellent presenter

Jill Whittaker
Procurement Lawyer, The Pensions Regulator

Mar 16 2016

I felt that I gained from the course

Marlene Massop
Global Legal and Compliance Organization – International Contracts, Pitney Bowes Software Ltd

Mar 16 2016

Very interesting topic and material. Insightful presentations that were very well structured and presented. Very punctual, organised and friendly.

Julien Cordahi
Senior Legal Counsel, Choueiri Group

Mar 16 2016

Excellent course, a difficult area made very accessible by excellent presenter

Claire Staple
Solicitor Consultant , Directorate of Legal Services, BSO

Mar 16 2016

Mark is very knowledgeable and on point

Sara Maroun
Associate, MBC Group

Mar 16 2016

Speaker was very good, content and presentation were great

Fatme Naasan
Middle East Airlines , Airliban S.A.L

Mar 18 2015

Impressed by knowledge and background of the speaker

Meirman Buranbayev
Sourcing Specialist, JSC Kcell

Mar 18 2015

Great course, impressive knowledge about all aspects of IT of the presenter.

Maija Opmane-Vebere
Head of Legal department, If P&C Insurance Ltd (publ) Latvian branch

Mar 18 2015

Very complete course with very good insight into IT contracts. Some more practical examples and practice would have been good.

Pierre Chilès
Senior Intellectual Property & IT Lawyer, Vilmorin & Cie

Mar 18 2015

Very good

Nurbol Stybayev
JSC Kcell

Mar 18 2015

One of the best courses I have been on. Mark was interacting with everybody at lunch and I would not hesitate in recommending the course, or Mark for legal services. He is a very knowledgable chap.

Oliver Storey
Legal Counsel, International Financial Data Services

Mar 18 2015

Interesting and informative

Ashley Davine
Commercial Manager, APT SkiData Limited

Mar 18 2015

Excellent speaker with broad and deep knowledge on the topic

Maija Opmane-Vebere
Head of Legal department, If P&C Insurance Ltd (publ) Latvian branch

Mar 18 2015

All very good - clear, friendly, great examples

Sajid Yacoob
Vice President India Operations, Jaguar Land Rover

Mar 18 2015

Very helpful and informative course. Good insight into IT contracts.

Mustafa Bawaadam
AVP within our Legal Unit, Gulf International Bank BSC

Mar 18 2015

Rich content, very interesting and helpful info, very good presentation skills of the speaker.

Damir Zhanbakiev
Department Director , Kcell JSC

Oct 22 2014

Excellent presenter, relevant content

Mark Brazington
Softcat plc

Oct 22 2014

The content was fantastic

Michael Grocott
Legal Counsel , HSBC Holdings Plc

Oct 22 2014

Excellent. Engaging speaker and very well presented topics. Although the course was hard work I felt I got a lot out of it.

Jen Cook
Solicitor, Dorset County Council

Mar 19 2014

All very good. Most topics were relevant.

David Jordan
Contracts Lawyer, Pitney Bowes Ltd

Mar 19 2014

Very thorough course, well delivered by someone clearly knowledgeable in the field.

Richard Jenner
Associate Counsel, MyCityDeal Limited (t/a Groupon UK)

Mar 19 2014

Everything was great, timing was comfortable.

Philipp Stepanyan
Head of Licensing, NPTV LLC

Oct 22 2014

Very good, professional and communicated the knowledge very well in a vivid way!

Yun Man (Annabel) Mo
legal counsel, Inter-IKEA Holding Services S.A.

Oct 22 2014

Very good

Vian Botani
Contract Manager, Ericsson

Oct 22 2014

Very dynamic and interesting course, really well adapted to the people attending the course.

Yaiza Churruca Gutierrez
Legal Counsel IS/IT Digital & Privacy, Nestec SA

Mar 19 2014

Good

Barbara Nijhuis
Associate General Counsel, VimpelCom

Mar 19 2014

Good

Barbara Nijhuis
Associate General Counsel, VimpelCom

Mar 19 2014

Content was comprehensive and relevant. Presentation was concise and kept interesting. Speaker was knowledgeable, engaging and had a lot of practical first hand information.

Brian Crowley
Assistant Legal and Compliance Officer, ffh Management Services

Mar 19 2014

Very useful, thorough and insightful course. Mark is clearly a true expert technically and commercially and was very strong in his ability to convey that exercise.

Chris Elwell-Sutton
Assistant Legal Counsel, OneSavings Bank Plc

Oct 22 2014

The presentation was well balanced

Elaine Robertson
Procurement Manager, Scottish Qualifications Authority

Oct 22 2014

Overall, all information covered by the speaker were new to me. So I find the course interesting and valuable.

Lina Karbon
Senior Legal Counsel (Operations, Compliance & Procurement), RasGas Company Limited

Oct 30 2013

Very good content overall and very well presented and delivered

Mark Gibbons
Commercial Manager, Attenda Ltd

Oct 30 2013

Very good

James Tandy
Commercial Manager, Attenda Ltd

Mar 19 2013

Very well organised and very knowledgeable speaker

Victoria Soulsby
Cristal Pigment UK Ltd

Mar 19 2013

Excellent in general, great insight and increasingly knowledgeable presenter.

Aaron Whitfield
Procurement Specialist, PageGroup

Oct 30 2013

The trainer was in general quite informative, content rich and interactive course. The course facilitator is quite knowledgeable in this field of expertise. The presentation was quite compact yet comprehensive in nature.

Vashti Maharaj
Director, Legal Services, Ministry of Science and Technology

Oct 30 2013

Fantastic introduction to the topic from someone who is a clear partner and an expert in the topic

Gerard Willsher
VP & Chief Counsel, Global Operations, Pitney Bowes Ltd

Oct 30 2013

Content was relevant and speaker enthusiastic and knowledgeable

Victoria Biswell
Senior Counsel, Pitney Bowes Ltd

Mar 19 2013

I think this course is very useful for my role and I found Mark Weston to be an excellent presenter

Brian Myrie
Legal Counsel, Gibbons Management Services Limited

Mar 19 2013

The course is of good quality with an enormously enthusiastic speaker who has extensive knowledge

John Thomissen
Senior Legal Counsel, De Lage Landen International BV

Mar 19 2013

Very professionally put together. Knowledgeable, articulate presenter.

John Marshall
Project Procurement Manager, RWE npower PLC

Mar 19 2013

Very good

Jorge Roche
PageGroup

Oct 29 2012

It was very good, presenter was fast paced and clear

Beatrice Mikuzi
Contracts Manager, The Francis Crick Institute

Oct 29 2012

A comprehensive review of the subject with emphasis on critical commercial and legal issues. Delivered as a Masterclass and at a blistering pace. Mark Weston clearly has a complete command of the subject and an enthusiasm to share his knowledge.

Adrian Hobson
Procurement Manager, The National Assembly for Wales

Oct 29 2012

The presenter provided an excellent mix of enthusiasm, approachability, practicality and massive depth of knowledge to illuminate hitherto rarefied areas of the subject. Very useful at a practical level and a great platform from which to build expertise. I would definitely attend other courses presented by Mark.

Enrico Carpanini
The National Assembly for Wales

Oct 29 2012

Excellent.

Kye Souter
Finance Director, K3 BTG PLC

UK

  • Tokio Marine Kiln Group Limited
  • Tokio Marine Kiln Insurance Service Limited
  • A&L Goodbody
  • Accenture (UK) Ltd
  • Access Accounting Ltd
  • Aegis Group Plc
  • Ageas
  • AGEAS Insurance (UK) Ltd
  • Alico
  • Allocate Software plc
  • Alstom Power Ltd
  • Amadeus Services Ltd
  • Amey Group Plc
  • Amlin Commercial UK
  • ANCR Limited
  • APT SkiData Limited
  • Arts Alliance Media Ltd
  • ASA CREDIT SAFE (UK) Ltd
  • Aspen Insurance
  • Astellas Pharma Europe Ltd
  • Attachmate
  • Attenda Ltd
  • Avios Group (AGL) Ltd.
  • Axiom Global Ltd
  • BAE SYSTEMS plc
  • Baillie Gifford
  • Baillie Gifford & Co
  • BGL Group
  • Bibby Financial Services
  • BNP PARIBAS ASSET MANAGEMENT UK Limited
  • British Sky Broadcasting Ltd
  • C Hoare & Co
  • Cadassist Ltd
  • Calor Gas Limited
  • Cambridge Assessment
  • Capital International Ltd
  • Caterpillar Legal Services
  • Certegy Card Services Ltd
  • Charles Taylor Consulting Plc
  • Chevron North Sea Ltd
  • Cineworld
  • Cisco Systems Ltd
  • CNA Insurance Company Ltd
  • Cobham Aviation Services UK
  • Coca Cola
  • Cognitive Tech Solutions Ltd
  • Course Academy
  • Craegmoor
  • Cristal
  • Cristal Pigment UK Ltd
  • Crown Agents Bank
  • Danske Bank
  • DAS Legal Expenses Insurance Co Ltd
  • Dell Computer Corporation Ltd
  • Detica
  • Detica Group PLC
  • Dimension Data Networks Services Ltd
  • Direct Line Group
  • Directorate of Legal Services, BSO
  • Domestic & General Group Plc
  • Dorset County Council
  • East of England Co-operative Society
  • EBRD
  • ECA International
  • Edinburgh Innovations Ltd
  • Edinburgh Research and Innovation Limited
  • Electricity Northwest Ltd
  • Elexon
  • EMA
  • EMC Computer Systems (UK) Ltd
  • EMEA
  • Emerald Group Publishing Ltd
  • EMX Company Ltd
  • EON UK plc
  • Equitable Life Assurance Society
  • Ericsson
  • Family Building Society
  • Flight Refuelling Ltd
  • Foster Wheeler Energy Limited
  • Foster Wheeler Energy Ltd
  • FR Aviation Limited Trading As Cobham Aviation Services
  • Fraedom UK Limited
  • Gazprom Marketing & Trading
  • General Dynamics UK Ltd
  • Genting Casinos
  • GTA Kuoni
  • HALLIWELLS LLP
  • HBOS Plc
  • Healthcall Solutions Ltd
  • Hemsley Fraser Group Ltd
  • Hiscox Underwriting
  • Hitachi Capital (UK) PLC
  • Hitachi Credit UK Plc
  • HM Treasury
  • HMV Group
  • HMV Group plc
  • HSBC Bank Plc
  • HSBC Holdings plc
  • HSF LLP
  • Humphries Kirk LLP
  • Huntleigh Healthcare Ltd
  • ICM Business Continuity Services
  • Icon Clinical Research UK ltd
  • Icons Solutions Ltd
  • Inmarsat Ltd
  • Insight Direct (UK) Ltd
  • International Financial Data Services
  • INTERTANKO
  • Jadu Ltd
  • Jaguar Land Rover
  • JANET(UK)
  • Jersey Post
  • Jisc
  • K3 BTG PLC
  • Kainos Software Ltd
  • Lagoni Engineering Limited
  • Lawson Bishop Financial
  • Lawson Bishop Ltd
  • Legal & General Group Plc
  • London Ambulance Service NHS Trust
  • London Borough of Croydon
  • Loughborough University Enterprises
  • LSL Property Services
  • Malvern Panalytical Ltd
  • Matthew Arnold & Baldwin
  • Matthew Arnold & Baldwin LLP
  • Metapack Limited
  • Michael Page Holdings Limited
  • Michael Page International Recruitment Ltd
  • Mitchells & Butlers Plc
  • Moreton Smith Ltd
  • Morgan Sindall Group
  • Mundipharma International Ltd
  • MyCityDeal Limited (t/a Groupon UK)
  • NatWest Markets
  • Natwest Markets, RBS
  • NHS National Services Scotland
  • Northgate Information Solutions UK Ltd
  • NorthgateArinso UK Limited
  • Novellie, Verardi & Mitchell
  • Now Training Ltd
  • Occam
  • OneSavings Bank Plc
  • OpenText
  • Oracle
  • Ordnance Survey
  • PageGroup
  • PayPoint Network Ltd
  • Penspen Limited
  • Pindar Group
  • Pitney Bowes Ltd
  • Pitney Bowes Software Ltd
  • Poupart Ltd
  • Premier Medical Group Ltd
  • Prudential Distribution Ltd
  • Prudential plc
  • PruHealth
  • QA Ltd
  • QA plc
  • Rabobank International
  • Rank Group
  • Retail Assist
  • RNA Analytics Ltd.
  • Royal London Group
  • Royal Pharmaceutical Society of Great Britain
  • Royal Society for the Protection of Birds
  • RWE npower PLC
  • SABMiller plc
  • Saint-Gobain Limited
  • SAP UK Ltd
  • SAS
  • SAS UK
  • Scarborough Building Society
  • Scottish Qualifications Authority
  • Self
  • Softcat plc
  • Sopra Group
  • Specsavers
  • SSP
  • St Minver Ltd
  • Steria Ltd
  • STL Technologies Ltd
  • Sungard
  • SWARCO UK Limited
  • Synamedia
  • Telehouse International Corporation of Europe Ltd
  • Thames Valley Police
  • The British Land Company PLC
  • The British Library
  • The Coal Authority
  • The European Medicines Agency (EMEA)
  • The Francis Crick Institute
  • The Law Society
  • The National Assembly for Wales
  • The Pensions Regulator
  • The University of Edinburgh
  • The University of Manchester Intellectual Property Ltd
  • Tokio Marine Co (UK) Ltd
  • Tokio Marine Kiln Group Ltd
  • Tokio Marine Kiln Insurance Services
  • Tokio Marine Kiln Insurance Services Limited
  • Total E & P UK
  • Total E&P UK Ltd
  • TOTAL Exploration Plc
  • Touchbase UC Ltd
  • Towers Perrin
  • TRAC Services Limited
  • Triumph Motorcycles Ltd
  • TUI Travel PLC
  • Tysers
  • Unibet (London) Ltd
  • Unite-Students
  • University of Edinburgh
  • University of Nottingham
  • Value Retail PLC
  • VISTEON Engineering Services Ltd
  • Vitality Corporate Services Limited
  • Vitality Group Ltd
  • Walker Morris
  • West Suffolk NHS Foundation Trust
  • Western Power Distribution plc
  • Wolseley plc
  • Xchanging Ltd
  • Xchanging/In-sure Services Ltd
  • Xoserve
  • Zurich International Life Ltd

Netherlands

  • Ajilon Technology Aerospace 
  • Ajilon Technology Aerospace B.V
  • ASML Netherlands BV
  • Canon Europa NV
  • Ceva Logistics Head office BV
  • De Lage Landen International BV
  • ESA/ESTEC
  • Europol
  • FedEx Express International BV
  • Genmab B.V.
  • Information Builders
  • ING Bank
  • ING Investment Management
  • Kyocera Document Solutions Europe BV
  • LeasePlan Corporation N.V.
  • LeasePlan Corporation NV
  • Maassen Law
  • Octagon Professionals
  • Philips Electronic Nederland B.V
  • Philips International B.V.
  • Philips International BV
  • Philips International BV-ip & S
  • Propertize B.V.
  • Randstad
  • Röntgen Technische Dienst BV
  • Royal Schiphol Group
  • Royal Swets & Zeitlinger
  • Sanoma B.V.
  • The European Medicines Agency (EMEA)
  • VimpelCom
  • VimpelCom Amsterdam B.V.
  • Webfleet Solutions

Switzerland

  • ABB Schweiz AG
  • Adecco management&consulting S.A.
  • Audemars Piguet (Marketing) SA
  • Bank For International Settlements
  • Bobst Mex SA
  • Drugs for Neglected Diseases initiative (DNDi)
  • Helsinn Healthcare S.A.
  • Helsinn Healthcare SA
  • Holcim Group Support Ltd
  • International Olympic Committee
  • JT International SA
  • MSC Mediterranean Shipping Company SA
  • n/a
  • Nestec SA
  • O-I Europe Sarl
  • Panalpina Management Ltd
  • Qatar Reinsurance Company Ltd (Zurich Branch)
  • Schindler Management Ltd
  • SGS Société Générale de Surveillance SA
  • STMicroelectronics
  • Takeda Pharmaceuticals International GmbH
  • The International Baccalaureate
  • Universal Postal Union
  • Vitol SA
  • World Intellectual Property Organization

Germany

  • Amadeus Data Processing GmbH
  • Boehringer Ingelheim Pharma GmbH & Co KG
  • Cisco Systems GmbH
  • Deutsche Telekom Training GmbH
  • e.solutions GmbH
  • European Central Bank
  • EXTEDO
  • ExxonMobil Central Europe Holding GmbH
  • Hannover Rückversicherung AG
  • Hemm
  • Hemmersbach GmbH & Co. KG
  • Landesbank Berlin AG
  • Market Logic Software
  • Munich Reinsurance Company
  • Orga Systems GmbH
  • TRANSPOREON GmbH

Belgium

  • Cresco Advocaten
  • Deloitte Consulting & Advisory CVBA
  • IMEC vzw
  • Inter IKEA Holding Services SA
  • Inter-IKEA Holding Services S.A.
  • NATO
  • Silfin NV
  • Toyota Motor Europe NV/SA
  • Transics International BVBA
  • UCB S.A.

France

  • Amadeus SAS
  • Cisco Sysyems Europe
  • HR Access Solutions
  • Lafarge SA
  • Mazars
  • Murex SAS
  • NISSAN EUROPE SAS
  • Societe Generale
  • Vilmorin & Cie

Ireland

  • Bank of Scotland (Ireland) Ltd
  • Bord Gais Networks
  • ffh Management Services
  • Kneat Solutions Ltd
  • Kneat Solutions Ltd.
  • PIERSE & FITZGIBBON
  • Primark
  • RTE Solicitors' Office
  • SMBC Aviation Capital

Denmark

  • Ascendis Pharma A/S
  • Carlsberg Breweries
  • Danske Bank AS
  • EnterCard
  • Falck Danmark A/S
  • Genmab AS
  • Saxo Bank

United Arab Emirates

  • Choueiri Group
  • DHAM
  • Emirates NBD
  • Ericsson AB
  • Global Advocacy and Legal Counsel
  • MBC Group
  • SD Middle East LLC

Luxembourg

  • Banque De Luxembourg
  • Cargolux Airlines International S.A.
  • Clearstream International SA
  • CLT-UFA (RTL Group Company)
  • European Stability Mechanism
  • Ferrero International S.A.

Nigeria

  • Computer Warehouse Group Plc
  • Galaxy Backbone Ltd
  • Legal Partnership Consult
  • PAC Solicitors
  • Starcomms Plc

Spain

  • Adecco Group
  • Amadeus IT Group SA
  • Chemours Spain SL
  • DNV GL

Austria

  • Coca-Cola Enterprises Ltd
  • Haslinger/Nagele & Partner
  • OMV Aktiengesellschaft

Hungary

  • Gedeon Richter Plc.
  • Ormos Law Office
  • Raiffeisen Bank Zrt.

Italy

  • Coca Cola HBC AG
  • DAnieli & C.
  • United Nations Global Service Centre / UNLB

Lebanon

  • Middle East Airlines , Airliban S.A.L
  • Nasco Insurance Group
  • Nasco Insurance Group Ltd

Portugal

  • Novabase
  • Novabase Services - Management & Consulting Services, SA
  • Novabase Serviços - Serviços de Gestão e Consultoria, SA

Qatar

  • Qatarlyst
  • RasGas Company Limited
  • Sidra Medical and Research Center

Russia

  • Alcatel-Lucent ZAO
  • Digital October Group/ NPTV
  • NPTV LLC

Sweden

  • Global Blue Holdings AB
  • Sirius International Insurance Co (publ)
  • Volumental AB

Azerbaijan

  • Azercell Telecom LLC
  • Bakcell Ltd

Bahrain

  • Gulf International Bank BSC
  • Telecommunication Regulatory Authority

Cyprus

  • Cooperative Central Bank Ltd
  • Cyprus Telecommunications Authority CYTA

Greece

  • Alpha Bank
  • VODAFONE GREECE

Iceland

  • Icelandic Road and Coastal Administration
  • Islandsbanki

Israel

  • Bank Leumi - Legal Division
  • Bank of Israel

Kazakhstan

  • JSC Kcell
  • Kcell JSC

Malta

  • Malta Information Technology Agency
  • Tipico Co. Ltd.

Romania

  • Anritsu Solutions SRL
  • S&T Romania SRL

Saudi Arabia

  • ISLAMIC DEVELOPMENT BANK (IDB)
  • SCTA Training Center

Trinidad And Tobago

  • Ministry of Science and Technology
  • Republic Bank Limited

Albania

  • Tirana International Airport SHPK

Bahamas

  • Deltec International Group

Belarus

  • Japan Tobacco International S&D

Bermuda

  • Gibbons Management Services Limited

Estonia

  • Admiral Markets AS

Finland

  • Elektrobit Group plc

Georgia

  • BANK OF GEORGIA

Ghana

  • GCB Bank Ltd

Hong Kong

  • SunGard

Kuwait

  • International Turnkey Systems

Latvia

  • If P&C Insurance Ltd (publ) Latvian branch

Liechtenstein

  • Hilti Deutschland GmbH

Lithuania

  • Ellex Valiunas

Mozambique

  • Banco De Mozambique

Oman

  • Central Bank of Oman

Poland

  • National Bank of Poland

Sri Lanka

  • N-able (Private) Limited

United States of America

  • Schlumberger

Enrol now

Multiple colleagues?
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Aleksandra BEER
Training expert

+44 (0)20 7749 4749

inhouse@ipi.academy