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Understanding & Managing Contracts to Enable Better Supply Chain Risk (SCR) Management Training Course

This course will help you understand and proactively manage your contracts by applying a logical and systematic approach to enable you to anticipate risks and resolve problems before they become critical.

★★★★★ "Really amazing content. [Seminar] has given me a great in depth understanding. 5*."

11-12 June 2025
+ 13-14 October 2025 »
from £999

Need help? Enrol/reserve

Format: Live online
CPD: 12 hours for your records
Certificate of completion

Course overview

This highly interactive programme will enable delegates to understand the different elements that make up a legally binding contract — including implied terms set in statute and express terms negotiated between the contracting parties which amend or deviate from statute. The course breaks down express terms into three clear categories: promise, procedural, and liability clauses, helping to remove complexity and giving delegates a structured, best-practice methodology.

The course will help delegates draft, review, and manage contracts more effectively to achieve better results — from both buyer and supplier perspectives — by recognising the interdependency of the relationship. It focuses on managing supplier risk (SRM) to support successful outcomes, with risks proactively addressed to minimise their impact on the buyer’s project. The course also highlights how opportunities can be realised through effective buyer–supplier collaboration, managed through the contract rather than in spite of it.

Delegates will be guided through developing an action plan that brings together all relevant internal and external stakeholders — ensuring the contract acts as both a legal document and a proactive tool for risk management.

You will learn how to identify possible areas of risk, understand how to mitigate against them, and get to grips with potential consequences if promises are broken.

You’ll also learn how to apply a logical, systematic and comprehensive approach to reading, managing and implementing a contract — gaining confidence in your role and contribution, and a full appreciation of what is required from you, your team, and the other contracting parties.

Drawing on real-life examples, practical tools, and workshop-style exercises, the expert trainer will equip you with the knowledge and frameworks needed to make contracts work for you — not against you.

This course is part of our Commercial Management training courses series which aims to help individuals gain confidence in a range of areas surrounding contract law, and broader business management knowledge.

Benefits of attending

A contracts manager has an important and, sometimes, onerous responsibility of administering an organisation’s contracts in the most efficient and effective way. This practical course provides an in-depth understanding of how everybody involved in the creation and management of that contract has an active role to play in ensuring the contract adds value in providing legal protection but also clarity of understanding of obligations and liabilities, and proactive risk management.

It is important to understand the interdependency of the contracting parties - if a supplier fails, the buyer fails. The aim of this course is to ensure all stakeholders appreciate this interdependency and how to communicate and work together for the optimum outcome for all.

Whether your contracts are local, national or global by attending this programme you will:

Understand the structure of a legal contract
Boost your knowledge to understand and manage the legal obligations and requirements set out in a contract
Be confident that you are operating under a legally binding contract
Appreciate fully what has been agreed between the contracting parties and what the legal obligations and responsibilities of each are
Recognise the allocation of liability and risk between the contracting parties
Realise what the consequences will be if either party does not comply with the contract
Grasp the importance of being proactive in establishing a project plan, monitoring work and driving progress
Get to grips with the importance of the interdependency of a contracting relationship
Value the benefits of undertaking a recap at the end of a contract’s life to capture lessons learned and gain from the learning curve of ‘what went well’
Master new skills through the use of practical exercises and case studies with feedback from the expert trainer

Practical exercises, facilitation and discussion sessions are used throughout the course to ensure delegates have a clear appreciation of the added value gained from being proactive in the planning and management of a contract. Attendees will be shown how to anticipate problems and resolve them before they become critical and potentially very costly, rather than managing the project in a reactionary manner.

Who should attend?

The course will be beneficial to all stakeholders and every member of the project and contract delivery team including:

Contracts managers
Project / bid managers and technical staff
Commercial managers
Finance managers
Business development managers
Procurement managers
Contract administrators, officers and specialists

This highly experiential programme is a must-attend event if you are:

Managing the execution of commercial contracts
Accountable and/or responsible for the successful completion of contracts
Drafting and negotiating contract documents
Unclear of the obligations that contracts place legally on you and your organisation
In need of a refresher on the risks associated with a project

This seminar has been designed for lawyers and non-lawyers and is presented without the use of legal jargon.

Enrol/reserve

This course will cover:

Day 1
Day 2

Ensuring the ‘Right’ goods / services are bought, from the ‘Right’ supplier

Four step approach:
- Step 1: Understanding internal stakeholder ‘need’: needs analysis. Exercise: 5 Why’s
- Step 2: Determining best strategy: make / buy plan, new design or commercial off the shelf evaluation
- Step 3: Undertaking thorough and comprehensive supplier due diligence: supplier evaluation and selection, asking the right questions through Requests for Information (RFI), Invitation to Tender (ITT), Request for Quotation (RFQ). Vulnerability assessment of potential supplier. Exercise: Carter’s 10 C’s
- Step 4: Ensuring your contract enables:
  - Clarity of obligations, reflecting identified ‘needs’, with clear understanding of ownership of responsibilities and liabilities
  - Transparency for insight and control. Good governance for effective communication
  - Practical remedies for mitigating / minimising criticality of SCR

Ensuring the contract provides legal recourse if a SCR materialises

Exercise: real life scenario review

Creating a legally binding contract – Legality, Intent, Legal capacity, Agreement (offer & acceptance), Consideration
Power of attorney
Invitation to treat v offer. Letter of Intent v Authority to Proceed
Verbal v Conduct v Written

Appreciating why the express term contract is critical to success in eliminating / minimising impact of SCR

Background on formation and structure of a contract

Crossover between Civil (Contract and TORT) and Criminal law
Contract law v TORT (‘duty of care’)
Implied terms / statute v Express terms
How, and why, Express terms amend, or deviate from, the Implied terms.
3 types of express term clauses:
- Promise clauses – obligations / responsibilities
- Procedural clauses – governance / control & managing relationship
- Liability / consequence clauses including pro-active risk management
Model form contracts

Exercise: Multiple choice review of implied terms in statute

Components of an express term contract and using them to eliminate / minimise impact of SCR

Promise / obligation clauses

Ensuring clarity. Using the ‘Definition section’ effectively
Exercise: Reviewing a sample scope of supply
Defining expectations on supplier to ‘assistance’, ‘support’, ‘co-operate’ including with 3rd party suppliers. Best endeavours v reasonable
Determining ownership and user rights of Intellectual Property (IP)
Determining liable for ‘fitness for purpose’ obligations - Conformance v Performance Specification
Incorporating clear acceptance / measurement criteria
Exercise: Drafting Key Performance Indicator
Embedding realisation of opportunities / cost efficiencies within the contractual obligations
Exercise: Drafting a new opportunities express term clause

Liability / Consequences clauses

Determining ownership, and extent, of liabilities. Starting point in statute, then as amended via exclusions, disclaimers, indemnities, caveats or limit of liability express term clauses
Liability in statute v express term liability. Whether they exist in conjunctions or latter substitutes, ‘this does not prejudice…’ v ‘this is in lieu of…’
Rights of set off. Late Payment of Commercial Debts (Interest) Act
Rights to terminate
Ensuring compliance with Unfair Contract Terms Act (UCTA)
Appreciating role of Buyer’s representative when approving / making recommending. Legal interpretation of ‘shall v should’/ ‘will’ ‘must’ v ‘may’. Use of ‘waivers’ / ‘concessions’
Determine liability to external 3rd parties

Writing practical express term ‘consequence’ clauses which manage potential SCR

5 stages of pro-active risk management
Stage 1: Identification
Stage 2: Evaluate – probability v impact. Exercise: Traffic light analysis
Stage 3: Contingency / mitigation planning. 4 T’s approach (Tolerate, Transfer, Terminate, Treat), focus on ‘Treat’
Exercise: Practical remedies / Solutions / Plan B’s
- Express term insurance clause if monetary compensation only option
Stage 4: Updating stages 1 – 3
Stage 5: Lessons learnt / adopting best practice

Crisis management

Pros and cons of a Business Contingency Plan (BCP)
BCP v Disaster Recovery Planning (DRP)
Termination and exit strategy

Procedure (governance) clauses

Appreciating what constitutes ‘complete agreement’
Ensuring transparency / visibility of progress. SERVQUAL ‘service gap model’ – Gap, Explanation, Remedy exercise
Right to ‘terminate for convenience’ option v ‘lock-in’ obligation
Understanding rights and procedural requirements:
- for adapting / amending contract;
- to subcontract / assign;
- for communicating / issuing notices;
- to cite force majeure;
- to resolve disputes; to end the contract

Stakeholder management

Responsibility chart / Action plan. Nickols Goals Grid
Action Plan: ‘waterfall’ management plan but with an ‘agile’ approach
Managing ‘Individual’ v policies and procedures. RACI (Responsible, Accountable, Consulted, Informed) analysis
Relationship building. Exercise: Pull v Push communication strategy
Motivating v Dictate. Exercise: ‘Carrot verses Stick’

Embedding SCR management into corporate culture

Creating a risk awareness culture:
- Formulating risk management policies and procedures
- Using information to make improvements / lessons learnt:
  - Quality Management System (QMS)
  - Total Quality Management (TQM) v Quality Assurance (QA)
  - Six Sigma (Define, measure, analysis, improve, control)
  - Deming’s PDCA (plan, do, check, act)

Methodologies and tools showcased during he course for more effective working practices

Throughout these session delegates will be shown how to use the ‘tool kit’ methodology. This is a symbol system & ‘word search’ process which makes the review of an express term contract much easier. This information is then included in an Action Plan, to effectively manage the contract knowing which party is liable and owns which potential risks and therefore need to proactively manage it.

Enrol/reserve

Catherine Hurst
Hurst Consulting and Training Limited

Catherine Hurst BSc(Hons), CIMDip, PgDL, is an independent consultant in the contract and commercial fields. She was formerly a Commercial Manager at BAe Systems, following previous contract/commercial roles with GEC and Siemens. She has extensive practical experience of bid management, contract drafting and negotiation, contract and subcontract management as well as commercial risk management, both with UK and overseas customers and suppliers, in the private and public sectors.

She is a highly experienced trainer, having a style which brings a subject to life, creating interest and stimulating the enthusiasm of delegates. She combines academic best practice with real world experience.

She lecturers Chartered Institute of Procurement and Supply (CIPS) diploma, levels 4, 5 & 6 at Chichester college. As well as being a member of CIPS, Catherine has a degree in Management Studies, a Chartered Institute of Marketing diploma and more recently achieved a distinction in her Common Professional Examination (CPE)/Post-grad diploma in law, winning the prize for the highest achieving student in the contract law module.

Catherine has successfully provided training to organisations across a wide variety of industries, including:

Transport / utilities / energy / construction / engineering / IT / telecons: Network Rail, ScotRail, Balfour Beatty, London Underground, Westinghouse Springfields Fuels, General Dynamics, Siemens, Metronet, Thales, ABB, Hitachi, Jungheinrich, Honeywell, PALL Europe, Senior Aerospace BWT, RES (Renewable Energy Systems), AGI, Silvertown, QinetiQ, Clyde Pumps / Weir Pumps, Scottish Power, NCOC (North Caspian Operating Company), Computacentre, CISCO, BT, United Utilities

Health / pharmaceutical / education: Nuffield Health, Surrey PCT, Bristol Myers-Squibb, Newcastle University, Exeter University

Public: Forensic Science Services, Office for National Statistics, DARA (Defence Aviation Repair Agency), Metropolitan Police

Charity: Phoenix Futures, Homegroup

Retail: Co-op

More details

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

30% off the 2nd delegate*
40% off the 3rd delegate*
50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

11-12 June 2025

Live online

09:00-17:30 UK (London) (UTC+01)
10:00-18:30 Paris (UTC+02)
04:00-12:30 New York (UTC-04)
Course code 14952

GBP 1,199
EUR 1,679
USD 1,919

2 days live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

View basket

Not ready to book yet?

for 7 days, no obligation

13-14 October 2025

Live online

Course code 15125

GBP 999 1,199
EUR 1,399 1,679
USD 1,607 1,919

Until 08 Sep

2 days live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

View basket

Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.

Reviews of IPI's Understanding & Managing Contracts to Enable Better Supply Chain Risk (SCR) Management training course

Really amazing content. [Seminar] has given me a great in depth understanding. 5*.

Dec 4 2024

Sachvinder Plaha United Kingdom
Senior Contract Manager , Johnson & Johnson

Mar 4 2024

I really enjoyed the course. It was engaging, quite interactive, intense, and not boring at all. Overall very useful.

Vera Zonova Belgium
Sales, Aseptic Technologies

Dec 4 2024

The speaker was very engaging and clear. I was looking for a refresh on contract law - it gave me a refresh but also provided me with new knowledge and contract management skills. It clearly structured a contract, giving me useful insights into express terms and statute. I would recommend.

Katie Wilkinson United Kingdom
Contracts Specialist & Paralegal , Moog Reading Limited

Feb 22 2022

Catherine is a great presenter. She is extremely knowledgeable, and her love of contracts shows through in her presentations... Overall the course was fantastic. I was really looking forward to attending and it exceeded my expectations. The content was relevant to my role and I identified some improvements I can take back to my workplace, such as LFE and 'Tool Kit' to reading contracts.

Rachael Whittle United Kingdom
Clerical Support, WESTINGHOUSE ELECTRIC EUROPE SA

Jun 10 2021

Excellent speed, positive vibe, good content, interactive approach. Catherine radiates her pleasure in dealing with contracts and knows her topic well. There is a genuine positive vibe to her story.. I feel the content provides a solid base to start expanding my role in contract management.

Patrick Helm Netherlands
Sr. Associate Contract Management, Genmab B.V.

Jun 10 2021

The full content was very valuable. Everything very well organized, presented. Special thanks to the speaker who really made this online course very interactive and passionate.

Christelle ZOZOR Switzerland
Contracts Manager, YARA SWITZERLAND LTD

Nov 21 2019

Really good course, learnt a lot. The speaker was brilliant, really easy to follow and great at explanations. The exercises were very good and helped test our knowledge and see where we needed work.

Hayley Merry United Kingdom
Procurement Manager, County Broadband

Nov 21 2019

It was very informative. The manual is a great reference with lots of sample clauses. The speaker was brilliant. She engaged everyone really well and made sure everyone understood contract law in simple plain language. She brought in a lot of examples which was excellent.

Abarna Sanjeev United Kingdom
Contracts Officer, Rockwell Collins UK Limited

Nov 21 2019

Good interaction with the group, presentation and delivery was clear with many examples of real life cases.

Kassim Toorawa Saudi Arabia
Lead Contracts Officer, Advanced Electronics Company

Nov 21 2019

I was hoping to achieve a better understanding of the terms of a contract and its associated risks. I think I achieved this and will apply the learning in my workplace. The speaker had good interaction with the group, presentation and delivery were clear with many examples of real-life cases.

Kassim Toorawa Saudi Arabia
Lead Contracts Officer, Advanced Electronics Company

Nov 21 2019

The speaker was a good communicator with good examples and you can tell she's worked in the 'real' world.

Adam Dziamarski United Kingdom
Commercial Manager, Clesse UK Ltd

Jun 20 2016

Very engaging, enjoyable and beneficial. I would recommend to colleagues.

Charlotte Boam United Kingdom
Commercial Assistant, Babcock International Group

Nov 29 2016

Very useful and constructive. Excellent speaker.

Kevin Mercer United Kingdom
Senior Contract Manager, Siemens PLC

Nov 29 2016

Presenter was very good. Venue was good and [the] course structure and timing were excellent.

Peter Carroll United Kingdom
Senior Contract Manager, Siemens PLC

Dec 2 2015

All good, very enthusiastic.

Martin Bartek United Kingdom
Commercial Risk Compliance Director, Swiss Post Solutions

Dec 2 2015

Perfect for my job. Very interesting speaker for a difficult subject to deal with.

Christian Billard United Kingdom
Buyer, SBM Offshore

Dec 2 2015

The speaker was very passionate about the subject.

Martin Bartek United Kingdom
Commercial Risk Compliance Director, Swiss Post Solutions

Jun 11 2015

Extremly enjoyable, I will recommend.

Gwendoline McKeen United Kingdom
Viju Limited

Dec 2 2015

Excellent.

Steve Keddie United Kingdom
Programme Manager , Trinity House

Dec 2 2015

Very good content delivered.

Mike Yaxley United Kingdom
Trinity House

Jun 11 2015

Very good - some useful and thought provoking examples and quotes from real cases of direct relevance.

Colin Thorburn United Kingdom
Estates Manager, States of Guernsey

Jun 11 2015

Relevant context, clear presentation, passionate speaker.

Valdis Vanags United Kingdom
LiDar Systems Engineer, 3D Laser Mapping

Jun 11 2015

Very good, personable, good venue.

Daniel Butterworth United Kingdom
Head of Structures Offshore Renewables, DNV-GL

Dec 3 2014

Excellent course

Robert Dale United Kingdom
Technical Services Manager, Trinity House

Jun 11 2014

Very good and worth the two days of the course.

Famous Najomoh Nigeria
Head, Shipping HSSE, Nigeria LNG Ltd

Jun 11 2014

It was interesting and our speaker made the course fun and enjoyable

Sarah Dorban-Hall United Kingdom
Senior Project Administrator, RAND Europe Community Interest company

Jun 11 2014

The course was brilliant and really well run. Catherine is an excellent presenter.

Chris Turner United Kingdom
General Dynamics

Jun 11 2014

Quite frankly it was completely excellent. The best course I have been on in years!

Tom Cockshull United Kingdom
Commercial Manager, Moog Components Group

Dec 3 2014

Excellent course. High energy presentation by a single speaker for two days - well executed.

Des Fisher United Kingdom
Airport Relations and Development Manager, World Duty Free Group

Dec 3 2014

This course was two days well spent and will definitely aid me in my role. I would highly recommend this to everyone dealing with contracts and suppliers as part of their role.

Marike Nolte United Kingdom
Gaming Product Manager, Genting Casinos UK

Dec 4 2013

Really enjoyable, good level of pace. I liked how real life examples were used in most cases - brought facts to life! Would definitely recommend.

Katie Huggins United Kingdom
CONTRACTS ASSISTANT, Pitney Bowes Ltd

Dec 4 2013

It was interesting when I expected it to be very boring! Bravo!

Joanne Ross United Kingdom
Office & Membership Manager, AIC

Jun 12 2013

I am satisfied with it

Natasa Sagernik Slovenia
Contract Administrator, Nuklearna elektrarna Krsko d.o.o

Jun 12 2013

Catherine's very knowledgeable and enthusiastic.

Simon Brown United Kingdom
NATS (Services) Limited

Jun 12 2013

Excellent insightful course superb presentation.

Tim Davis United Kingdom
Mechanical Services Officer, Central & Cecil Housing Trust

Jun 12 2013

Brilliant

Rupinder Chahal United Kingdom
Senior Customer Liaison Officer, CENTRAL & CECIL HOUSING TRUST

Jun 12 2013

Good course, better understanding and appreciation of what makes a contract work.

Anderson Foster United Kingdom
Mechanical Piping, Total E & P UK

Jun 12 2013

Very enjoyable and informative. Excellently delivered.

Richard Pack United Kingdom
Account Executive, Giles Insurance Brokers Ltd

Jun 12 2013

I was satisfied.

Natasa Sagernik Slovenia
Contract Administrator, Nuklearna elektrarna Krsko d.o.o

Jun 12 2013

All aspects were excellent - Catherine is a great trainer

Dawn Brand-Cotti United Kingdom
Commercial Manager, Herbert Retail Ltd

Jun 12 2013

Perfect!!

Wafaa Nasr El-Din Egypt
Contract Manager, PGNiG

Jun 12 2013

Presentation/speaker [were] excellent. Delivery - Catherine knows what she is talking about.

Dawn Brand-Cotti United Kingdom
Commercial Manager, Herbert Retail Ltd

Jun 12 2013

The speaker experience [is] what makes the difference.

Tim Davis United Kingdom
Mechanical Services Officer, Central & Cecil Housing Trust

Dec 5 2012

I liked Catherine, she is good and shows confidence coming from her "real life" commercial background. The content gives you a good start-up on the subject. It is advisable to also enroll on the on-line version.

Marius Palade Romania
Commercial Director, Kapsch SRL