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Successful Credit Control

Safeguard your cash flow and profitability with direct and timely action using a full knowledge of your legal rights with this on-line course

Self-paced online course »

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  • 6 Modules

Course overview

This six module on-line course will give you everything you need to know about financial statements and the cost of credit, establishing sound credit policies and the latest techniques of efficient collection. It will also fully update you on credit agencies, factoring and insurance as well as some less unusual chasing methods.

It will detail all about legal action, when to go ahead, and then precisely how to act to ensure a successful result. Finally the last module tells you everything you need to know about bankruptcy, winding up, administration and receivership.

      Course benefits include:

      • Processes to minimise your exposure to bad debts and losses
      • Advice on how you can play a significant part in keeping your organisation profitable
      • Clear descriptions of the relationship between financial results, sound credit control policy and efficient collection
      • A route map of when and how to take legal action for the recovery of bad debt
      • Legal strength to your credit control activity by pin-pointing legislative back-up
      • Details of more of the unusual but effective chasing methods

      Designed specifically for:

      • Credit controllers
      • Finance directors and managers
      • Company secretaries
      • Legal advisor
      • Managing directors of SMEs

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      To find out how our unique Learning Management System delivers our on-line training programmes, and how easy to use and interactive they are, click HERE

      Certificate of excellence

      Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.

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      The Successful Credit Control course will cover:

      • MODULE 1 - Understanding Financial and Management Accounting and Cash Flow
        • Balance sheets
        • Profit and loss accounts
        • Cash flow statements
        • Accounting records and systems
        • Accounting concepts, policies and standards
      • MODULE 2 - Ground Rules for Successful Credit Control Policies
        • The cost of credit
        • The right attitude for credit control
        • The right credit policies
        • Opening a new account
      • MODULE 3 - Credit Control Systems and Methods
        • Effective paperwork
        • Letters
        • Collection by telephone
        • Overcoming excuses
        • Sources of information
      • MODULE 4 - Credit Control Using Outside Agencies and Other Techniques
        • Credit Agencies
        • Factoring
        • Credit insurance
        • Less usual chasing methods
        • Warning signs – danger imminent
        • Conditions of sale
        • Appendix 1
        • Appendix 2
      • MODULE 5 - Credit Control and Legal Enforcement
        • Legal action – considerations prior to commencement
        • Legal action – obtaining judgment
        • Legal action – enforcing the judgment
        • Appendix 1
      • MODULE 6 - Credit Control Issues in Insolvency, Bad Debts and Exports
        • Winding up, bankruptcy, administration and receivership
        • Bad debts
        • Exports

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      Roger Mason

      Roger Mason FCCA, FCIS, ACIB is a highly experienced company director and company secretary. His early career was with Midland Bank and the Ford Motor Company before becoming finance director of ITC Entertainment Ltd. He was, for 14 years, company secretary and finance director of a leading British greetings card company. He lectures widely on finance and business matters.

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      Ralph Tiffin
      Tiffins Consultancy Ltd

      Ralph Tiffin was a mechanical engineer who subsequently qualified as a Chartered Accountant and became manager in one of the largest international firms of accountants. He is now managing partner of an accountancy and consultancy practice. He has a wealth of experience with companies of all sizes in the UK and overseas. His work typically involves developing clients reporting and management systems, along with appropriate management training and developing project appraisal processes and spreadsheets.

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      Enrol on Successful Credit Control training

      Complete Course

      • GBP 150.00 +VAT
      • EUR 210.00 +VAT
      • USD 234.00 +VAT

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      • GBP 0.00 +VAT
      • USD 0.00 +VAT

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      Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to:

      Distribute, monitor and customise this course for your staff and colleagues

      Aleksandra Beer

      Aleksandra BEER
      Training expert

      Yesim Nurko

      Yesim NURKO
      Training expert

      +44 (0)20 7749 4749