Gain key management skills needed to fulfill this demanding role with this 10 module, on-line, interactive and easy-to-use training course
As a professional PA or secretary, you’re involved in so many different aspects of the organisation. If you’re not taking action yourself, then you’re working closely with functional specialists who are. Either way, you need to be sure of your ground and be confident working successfully with executives across the company at all levels. Falconbury’s on-line course for PAs and secretaries has been designed to give you a thorough understanding of the principles of each of the key areas of the organisation.
To find out how our unique Learning Management System delivers our on-line training programmes, and how easy to use and interactive they are, click HERE
Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.
John Adair works as an international consultant in leadership and management development and has been listed among the 40 men and women who have done most to change the face of management today.
Greville Janner QC, a highly experienced speaker, has over 60 books to his name, mainly on employment and industrial relations law, presentational skills and public speaking.
After leaving Oxford University Cathy Lake MA (Oxon) worked for the educational publishers Thomas Nelson & Sons Ltd. Since 1976, she has worked as a freelance editor, writer and project manager. During the past two decades, she has taken part in, and also managed, almost every aspect of the publishing process. She has worked for most of the major national publishers and has written about 40 training manuals and textbooks, mainly on management and health-related topics. As well as writing for commercial publishers in the UK and abroad she has also written management development workbooks for corporate clients.
Julie Lewthwaite has worked as a manager, writer and trainer in the retail, regional newspaper, and telecommunications industries and, more recently, for a local enterprise and economic development agency. She is currently working as a freelance writer.
As a Director and Secretary of one of the top 250 listed PLCs, for nearly ten years David Martin was responsible for a range of disciplines, including personnel, property and insurance, as well as statutory and legal requirements and corporate/internal communications (three of his annual reports won national awards).Following a takeover, David founded his own consultancy, Buddenbrook, which has carried out various projects for a range of clients, large and small, for the last 30 years. He has been an employer’s representative on Employment Tribunals.
Barrie Pearson is Chief Executive of Realization. The company provides world class coaching and mentoring to entrepreneurs and chief executives in wealth creation and personal development. He is the author of 12 books, and has presented many successful seminars on corporate finance in the UK, Europe, New Zealand and the Far East.
Graham Robert-Phelps is an international trainer and consultant, specialising in sales management. He shares his ideas and insights with thousands of people and organisations every year in all parts of the world. With an extensive background in management and business development, Graham works with organisations of many different types and sizes.
Ian Ruskin-Brown. For the last 26 years Ian Ruskin-Brown has been the owner/entrepreneur of several Service Businesses. He ran a market research company – Marketing Decisions International Ltd – from 1980 to 1994. The company was a full member of the Market Research Society. It was through these businesses that Ian conducted many market research and consultancy projects for firms in the Service Sector: from government organisations (BBC, HM Customs & Excise) to the Law Society, several national and international airlines, banks and building societies.
Ian was course director at the Chartered Institute of Marketing for courses on Marketing in the Service Sector (1984-1988). Additionally, Ian designed, wrote and piloted in-company training courses on marketing and selling consultancy services for a number of blue chip companies including The IBM Marketing University, ICL Training and Kodak Health Imaging.
He currently runs the Marketing Your Services course for Management Center Europe (part of the American Marketing Association). He also runs client specific courses in the USA and South East Asia.
Neil Thomas has, after working for various media companies, built and sold a seminar and training business (Hawksmere plc) and a magazine publishing business (Acorn Magazines Ltd). He is currently involved in a variety of business ventures particularly Falconbury Ltd and Thorogood Publishing Ltd.
Ralph Tiffin was a mechanical engineer who subsequently qualified as a Chartered Accountant and became manager in one of the largest international firms of accountants. He is now managing partner of an accountancy and consultancy practice. He has a wealth of experience with companies of all sizes in the UK and overseas. His work typically involves developing clients reporting and management systems, along with appropriate management training and developing project appraisal processes and spreadsheets.