Presented by
Management Forum
This highly focussed course will give you the knowledge and skills to evaluate and optimise your organisations strategies for understanding and improving business processes.
Business processes are a way for companies to prevent errors, increase the speed at which employees work and ensure everyone is on target. Often, they have evolved in an unplanned way, to meet changing demands of a marketplace, customers and other stakeholders. Overtime they can become inefficient, ineffective and uneconomic. In today’s climate it’s especially important to make sure business processes are as efficient and effective as possible.
Understanding how work is undertaken and mapping it out clearly is a great way to start evaluating where you and your team could be more efficient and cost effective.
Understanding current business processes and practices is a necessary precursor to document automation and greater efficiencies. By analysing business processes and learning about the stages of a comprehensive review, this course will give you the skills and knowledge to take back to your organisation to start instigating change for the better.
The expert trainer will take you through all the latest best practice and give you the latest tips and techniques to optimise your organisations strategies for understanding and improving business processes. This in turn can bring greater efficiencies across the business, more work satisfaction and a morale boost within your team and the company as a whole.
This training course is part of our collection of Leadership & Management Training Courses which focus on leadership, innovation, strategy, communication, finance, problem solving and conflict management, to name a few key areas.
By attending this course you will:
This course works well alongside the change management, project management and writing business cases workshops.
Hélène Russell, founder of The Knowledge Business, is a UK solicitor (non-practising) and specialist in Knowledge, Learning and Innovation. After 8 years in practice, primarily in clinical negligence litigation defence, she has worked as a self-employed knowledge management consultant for 13 years. Hélène specialises in practical tools to improve the efficiency and profitability of real-life law firms.
Hélène has extensive experience in business strategy, project management and teaching leadership skills. She runs a popular 'KM Strategy + coaching' course in UK and has written short form and lengthy strategies for a variety of law firms, as well, of course, as writing her own business’s strategy. Hélène has spoken at various events, including Ark’s KM Legal, Lexpo-18, for UWE, St Andrew’s University, BLS and Allice, and chaired international conferences.
She runs a global online KM training and networking group and is a core committee member organising the annual UK Knowledge Mobilisation Conference and Chair of CILIP’s Knowledge and Information Management Special Interest Group. Hélène has an executive MBA with distinction (which included a strategy module), and she is the sole author of two textbooks, contributor to five of Ark’s multi-author books and is currently contracted to Facet Publishing to write a handbook on KM Strategy.
Multiple colleagues? See above for details of our discounts for 2, 3, or 4 delegates. For more, talk to one of our training experts to discuss how to: