Measuring Performance in Clinical Research Management In-house Training

Overview

“[Companies]…measure too much or too little, or the wrong things, and they don’t use their metrics effectively.” – Michael Hammer, Founder of Business Process Reengineering. This powerful observation from Michael Hammer remains just as relevant today, especially in the complex world of clinical research.

This practical, insight-driven workshop will show you how to use metrics effectively to gain real, actionable insights into the progress of your clinical research projects.

You’ll learn the crucial difference between two types of metrics:

• Leading metrics - essential tools for forecasting project outcomes in real time
• Lagging metrics - historical data that explains what has already happened

While lagging metrics are common, leading metrics are rare and incredibly valuable for project managers aiming to stay on top of issues before they become costly delays.

We’ll explore the role of Key Performance Indicators (KPIs) - metrics that are truly key to performance and predictive in nature. By definition, the most meaningful KPIs are leading metrics, and understanding how to identify and use them is critical for effective project control.

The session also dives into the concept of deliverables and how they feed into the calculation of Earned Value (EV) - arguably the ultimate leading metric and KPI when it comes to tracking clinical project progress.

You’ll walk away with a clear understanding of how to apply Earned Value Management (EVM) techniques in real-world clinical research settings, with a hands-on demonstration to bring the learning to life.

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Benefits of attending

• Understand the difference between leading and lagging metrics, and how applying them correctly can give you clearer, more proactive control over your clinical research projects
• Learn the precise definitions of Key Performance Indicators (KPIs) and Deliverables, and how each plays a vital role in tracking and forecasting project success
• Gain a practical understanding of how to monitor progress using Earned Value (EV), including a live demonstration and access to the same Excel tool used to calculate and apply EV in real projects

Who should attend

This session will be beneficial to anyone involved in clinical research. It is applicable to professionals working in Pharma, Clinical Research Organisations (CROs), and Investigator sites.

Roles that will particularly benefit include:

• Vice Presidents (VPs) of Project Management
• Senior Directors
• All levels of Project Managers
• All levels of Clinical Research Associates (CRAs)
• All levels of Clinical Trial Administrators (CTAs)
• Procurement and Outsourcing Personnel
• Project Finance Personnel