Meet...

Jocelyn Hughes

Presenter

Jocelyn Hughes is a recognised expert in HR management and personal development, having worked in training and personal development since the early 1980s. A strong advocate of training for a reason, she has a practical approach to training which aims to provide participants and organisations with readily useful content, transferable to the workplace. Having enjoyed a successful career in training management, she began working as a freelance consultant in 1998, working with major blue chip organisations across the UK and internationally. Jocelyn is widely respected for her experience and expertise. She is a qualified NLP practitioner and is a published author of ‘Contact Centre Management’ with Echelon Publishing.

Jocelyn Hughes’s courses

  • 05 Nov • 1 day course

The Role and Skills of a Valuable HR Assistant

Live online

  • 25 Nov • 2 day course

The Role of the Senior HR Manager

Live online

  • 09 Dec • 2 day course

The Role of an Effective HR Advisor

Live online

Reviews for Jocelyn’s courses

I found the course really helpful. It has definitely helped my understand 3 key areas that I am able to take away and look to improve - Sickness management with managers, manager training and job descriptions. The course was delivered at a good pace and it flowed very well.

10 Jul 2025

The Role of an Effective HR Advisor

The content, presentation and the presenter were all excellent. [Speaker] had excellent knowledge and made the course very enjoyable to complete.

10 Jul 2025

The Role of an Effective HR Advisor

Excellent - would recommend - I thoroughly enjoyed the course - it was explained well.

26 Nov 2024

The Role of the Senior HR Manager

Really good, I felt that I took a lot away from it and I would recommend it to others. I believe I am now more confident in my role and abilities. Jocelyn was very articulate and I found her inspiring. I would love to work for her!!

29 Apr 2024

The Role of an Effective HR Advisor

I was hoping to achieve a better understanding of HR roles and responsibilities in general and how these tie in with organisations and I think the course has definitely helped me achieve this. Jocelyn was a great tutor and made the training really engaging. Overall I found the course really useful, the content was good and slides were not overloaded with too much information.

29 Apr 2024

The Role of an Effective HR Advisor

The content, presentation and speaker all exceeded my expectations of this webinar. Adobe connect was also a really great platform to use allowing efficient interaction and encourages collaboration.

19 Apr 2024

The Role and Skills of a Valuable HR Assistant

Fantastic speaker! Very thorough, always has new ideas and interesting opinions on how things are conducted. She was very experienced and knew exactly what she was talking about. Enjoyed the presentation as it was a mixture of listening, speaking and contributing.

7 Aug 2023

The Role of an Effective HR Advisor

I thought it was excellent throughout.

28 Jun 2023

The Role and Skills of a Valuable HR Assistant

Really good interactive webinar, definitely good for admin roles who would like more technical knowledge to progress and assist their colleagues

28 Jun 2023

The Role and Skills of a Valuable HR Assistant

Very informative. Easy to follow. Jo was a brilliant presenter, making things very clear to understand. Being new to HR I wanted a bit more of an understanding of policies and their importance. All was covered that i hoped and more

3 Oct 2022

The Role and Skills of a Valuable HR Assistant

Jocelyn’s blog posts