Graham Roberts-Phelps

Graham Roberts-Phelps, Training Director of 80/20 Training Ltd, is an experienced professional business trainer and consultant, with business and management experience gained in a range of industries. He has been designing and presenting business, sales and customer service training programmes and presentations for many years.



  • Next: 23-25 Nov 2022 Live online
  • Also: 7-9 Feb 2023 Live online
  • Also: 22-24 Nov 2023 Live online

Drafting Commercial Contracts for the Pharmaceutical Industry

Live online
Focused

A three-day practical and interactive seminar focusing on current contract drafting, negotiating, best practice and related issues within the pharmaceutical, biotech and life sciences sectors.

  • 18 CPD hours
  • Presented by Graham Roberts-Phelps
  • Next: 23 Nov 2022 Live online
  • Also: 27 Feb 2023 Live online
  • Also: 24 May 2023 Live online
  • + 2 more

Virtual Management Skills

New for 2022

Live online
Focused

Every manager wants to lead a group of high performing, productive and motivated professionals, who in turn want good working relationships with colleagues, co-workers and managers. But how can this best be achieved when working virtually and online most of the time...? Examine the ways to overcome challenges in virtual communication, supervision, inclusion and accountability. The programme will be based on recent research and latest best practice on how to lead, direct and interact with your team virtually, including freelance and overseas staff

  • 6 CPD hours
  • Presented by Graham Roberts-Phelps
  • Next: 1 Dec 2022 Live online
  • Also: 6-7 Mar 2023 Live online
  • Also: 3 Jul 2023 Classroom
  • Also: 14 Sep 2023 Live online

Effective Candidate Sourcing & Selection

New for 2022

Live online, Classroom
Focused

This highly practical  workshop provides a step-by-step approach to the recruitment and selection process, including the challenges of holding virtual interviews and online selection assessment events. The course will cover techniques for advert writing, interview skills and selection technique, all to help you attract and select the right candidates. It is ideal for HR professionals and HR involved in staff recruitment

  • 6 CPD hours
  • Presented by Graham Roberts-Phelps
  • Publication

Companies Don't Succeed - People Do!

Publication

Positive, provoking and profit-driven, here are over 100 ideas to challenge your preconceptions and to help you build your business to be stronger, fitter and quicker.

  • Graham Roberts-Phelps
  • Publication

Telephone Tactics

Publication

A compehensive guide by an expert salesman to using the telephone in business, including the most effective techniques for customer service, selling, prospecting and credit control.

  • Graham Roberts-Phelps
  • Publication

Working Smarter

Publication

This inspirational book provides a refreshing approach to making the decisions that affect both your business and personal life and your level of success.

  • Graham Roberts-Phelps