Farah Nadeem

Laura was very professional, knowledgeable, and had a relaxed manner that made a somewhat dry subject easy to follow and engage with. The documentation was useful, and having never had formal SOPs writing training before now.

I wanted to gain the knowledge from other SOP writers, especially from another country. I found that the US and the UK have very similar ways to create SOPs and Process Maps. I found the whole experience informative and well put together. I would reccomend it to others.

Overall, I enjoyed the course and got a lot of worthwhile knowledge and ideas for improving the SOP system I work with currently. Laura was very knowledgeable and led the course well. She was accommodating for delegates of varying levels of experience. I enjoyed the mind mapping and flow chart exercises.

I really liked this webinar and I would suggest it to other colleagues

Very good. Also the form of how it was conducted with the exercises

Overall, the webinar was good. The content was informative, the presentation was clear.

I was hoping to gain knowledge and be exposed to different interpretations of the guidelines. I accomplished this. It was a great opportunity to see the guidelines from a pharmaceutical perspective. I enjoyed seeing the tolerances the most, in terms of aspects that do not have specific guidelines but would be considered best practice. I have a positive opinion of the webinar, content and presentation. I also enjoyed the way it was clearly broken down into distinct parts, being able to see the exercises in advance [to help] pay particular attention on those parts, and apply what I have just been taught. The speakers were of high quality, and knowledgeable within the field delivering a highly engaging session.

The programme was well-structured and informative. The session provided practical guidance on structuring SOPs, using clear and concise language, and tailoring content to the intended audience. The real-world examples and actionable tips were especially valuable, and I now feel more confident in my ability to revise or create SOPs that align with current standards and expectations. The speaker was very knowledgeable and engaging throughout. Her expertise in SOP writing was clear, and she communicated complex ideas in a straightforward and easy-to-understand way. I particularly appreciated the practical examples and real-life scenarios shared, which made the content more relatable and actionable. She also encouraged questions and interaction, creating a welcoming and supportive learning atmosphere. Overall, her delivery significantly enhanced the quality and value of the training. It struck a good balance between theory and actionable advice, which made it easy to understand and apply.

In summary, the webinar was a valuable learning experience that provided useful tools and insights for writing effective SOPs.

Group tasks were good, as the interactive parts put theory into practice. Language, speed, flow, and overall presentation was good and easy to follow. Absolutely worth while as an intro to writing of SOPs.

Very good