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Richard Featherstone

Presenter

Richard Featherstone is Research Director, Human Factors Research & Design, Emergo by UL, and previously Managing Director of Medical Device Usability Limited, a specialist human factors consultancy that works exclusively with new and emerging medical technologies. He has been designing and conducting human factors studies for over 10 years, and his experience includes a wide range of drug delivery technologies including inhalers, auto-injectors, nasal sprays and associated devices such as tele-health systems. He and the MDU team regularly test in the US, UK, Europe and Australia and undertake formative and summative testing for some of the world’s largest pharmaceutical and medical device companies as well as small start-ups. Based in Cambridge, Richard set up and grew MDU into one of Europe’s largest specialist medical HF consultancies. Over 10 years of testing has meant that Richard has built a considerable body of knowledge of the practical aspects of designing, undertaking and reporting of both types of testing.

Richard Featherstone’s courses

Reviews for Richard’s courses

The speaker has remarkable experience that he tried to share with us, which was really appreciable. He had also the ability to adjust the agenda to cover our points of interest. He tried to mix between theory and real-life examples. Discussing with him was really informative.

5 Jun 2024

Human Factors and Usability Engineering in the Development of Drug Delivery Products

As a newcomer to this field, I had hoped for a thorough introduction to Usability Testing. I am pleased to say that my expectations were met. Additionally, I had looked forward to networking, and I found ample opportunity to do so.

5 Jun 2024

Human Factors and Usability Engineering in the Development of Drug Delivery Products

I was hopping to understand the meaning of Human Factor and Usability in the Generic context and I obtained this knowledge.

5 Jun 2024

Human Factors and Usability Engineering in the Development of Drug Delivery Products

Richard was very keen of answering any questions coming from the participants and trying to adapt the training course to the participants needs/requests.

27 Nov 2023

Human Factors and Usability Engineering in the Development of Drug Delivery Products

Richard is very knowledgeable in the topic and was able to answer all questions by providing both regulatory references and examples which made understanding requirements easier.

27 Nov 2023

Human Factors and Usability Engineering in the Development of Drug Delivery Products

Overall I really enjoyed the course - good discussions.

7 Mar 2023

Human Factors and Usability Engineering in the Development of Drug Delivery Products

Everything was perfected. If i have a another chance to sign up, I definitely will do

7 Dec 2022

Human Factors and Usability Engineering in the Development of Drug Delivery Products

A+, one of the best webinars I've attended. I was hoping to learn more about Human Factors development to strengthen our R&D team. The presenter, Richard Featherstone, was excellent at going over every single detail. Was definitely accomplished. Richard was very thorough and informative for an individual who had no prior experience with Human Factors. The simplicity, organization, overall flow, and the amount of information within the webinar.

14 Sep 2022

Human Factors and Usability Engineering in the Development of Drug Delivery Products

Richard was great. He made sure we were engaged at all times and was very conscientious that we were happy with what we were learning throughout and made it clear he was happy to tailor anything to fit our needs and expectations.

27 Sep 2021

Human Factors and Usability Engineering in the Development of Drug Delivery Products

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