Laura Brown

Laura was very professional, knowledgeable, and had a relaxed manner that made a somewhat dry subject easy to follow and engage with. The documentation was useful, and having never had formal SOPs writing training before now.

I wanted to gain the knowledge from other SOP writers, especially from another country. I found that the US and the UK have very similar ways to create SOPs and Process Maps. I found the whole experience informative and well put together. I would reccomend it to others.

My main objective was to learn about standard or common approaches to manage projects in the pharmaceutical sector, as well as the soft skills that are most relevant to be efficient in the Project manager role. This was accomplished mainly by reviewing the tools that can be used and some comparisons with other sectors. In a way it made me feel I was on the right path as a Project manager because I had already seen most things, and gave me confidence in this sense. I liked the structure, having first technical and then soft skills, as well as the number of exercises in the separate rooms, for all the attendees to get involved and stay engaged. I also asked for more detail in the pre-course questionnaire and that was addressed accordingly by the presenter after the course.

I was hoping to receive inputs about the project management world. I have received a lot of inputs and learnt which hot topics I should focus more; I think my expectations were met with this course.

Laura was very good, easy to understand and answered any questions

I really liked this webinar and I would suggest it to other colleagues

Overall, I enjoyed the course and got a lot of worthwhile knowledge and ideas for improving the SOP system I work with currently. Laura was very knowledgeable and led the course well. She was accommodating for delegates of varying levels of experience. I enjoyed the mind mapping and flow chart exercises.

Very good. Also the form of how it was conducted with the exercises

I found the course extremely valuable, particularly in learning techniques that will help me strengthen the structure of my role, with a strong focus on effective communication and leadership. The practical exercises were especially useful for identifying program weaknesses, capturing them clearly, and building proactive mitigation strategies, all of which will support better planning and smoother project execution moving forward. I will definitively apply these tools in my day-to-day work.

Very well organised, to time, good content, and well delivered. [Speaker] was engaging and delivered a really good balance between lecture content and breakout sessions. I had already done project management training and was hoping to get more of an insight into practical implementation of techniques. The course was very good at this, with multiple breakout sessions to practice this implementation.